abobeq@r.postjobfree.com Sultan Khan

703-***-****

Summary

Test Analyst professional with experience managing a diverse portfolio of

IT projects and business efforts for Fortune 500 companies. Over 9 years of

experience in Information Technology Project management, Software Quality

Assurance and Testing, expertise in System Analysis, Design, Implementation

and maintenance of test procedures for Web based and Client/Server

applications. Strong analytical abilities, reliable, goal oriented and

quick learner with excellent communication and interpersonal skills. Proven

ability to work effectively in both independent and team situations with

positive results.

. Strong process and methodology experience, providing mentoring and

coaching to product and project leadership and teams. PDLC, PMLC, SDLC,

epmm, waterfall, CMMI and Agile Process Engineering

. Excellent hands-on leadership, diplomacy and team-building skills.

Possess drive and commitment to see projects through completion with a

"going the extra mile" attitude and belief system ensuring customer

satisfaction

. Strong analytical, organizational, resource and cost management,

supervisory and communication skills. Ability to relate to people at any

level of business and management

. Experience with business planning, process/initiative financial tracking

and billing, forecasting, CRM and budget/actual analysis for various

organizations

. Highly skilled Quality Assurance consultant, Offering a successful

background in formal education and experience in Quality Assurance,

computer programming, software development, information security,

upgrades, software training, QA/Analysis and testing with proven

expertise in managing complex projects for Fortune 500 companies

. Excellent knowledge of Business Management and Business Operations

. Well acquainted with Software Development Life Cycle (SDLC)

. Expert Level experience of testing during all phases of the Software

Development Life Cycle from Initiation phase to the Software Release

phase

. Excellent knowledge of Microsoft Dynamics CRM, Microsoft Dynamics GP,

SFDC

. Excellent working knowledge of Product and Project Testing

. Expert in Manual and Automated Testing of Client/Server and Web

applications and developing & maintaining test plan, test cases and test

scripts

. Expertise in Test Case Design, Test Tool usage, Test execution, Defect

Management and Defect Tracking

. Expertise in Agile/Scrum testing methodologies

. Expertise in UNIX and Linux

. Experience in using MS Project

. Expert in GUI, Functional, Integration, System (Black Box), Regression,

Mutation, Usability, Grey Box, End-to-End, Recovery, Sanity, UAT &

Performance/Load Testing

. Experience in writing SQL and Pl/SQL scripts for backend testing

. Experience in using Mercury Interactive Automation Tools like QTP,

WinRunner, LoadRunner, TestDirector, and Quality Center

. Experience in using IBM Rational Tools like ClearQuest, ClearCase,

RequisitePro

. Expertise in using Command Editor, Configuration Assistant, TWS - Tivoli

Workload Scheduler 8.4, WinSCP - 3.6.2, Microsoft Access 2010 "New SDU

Test Data Tool", Putty

. Expertise in Setup and maintaining the test environments

. Advance Working knowledge of Version Control and Change management

systems

Technical Summary

Languages TSL, SQL, C++, JavaScript,XML, HTML, JAVA

Operating Systems Windows Vista/ XP/NT/7, Unix, Linux, Win Servers

Databases Oracle 9i/ 8i/7.x, Microsoft Access, SQL Server, DB2

Servers WebSphere Application Server, JBoss Application

Server, Windows server 2003, MS SQL Server 2008, MS

Share Point Server 2010, Exchange Server 2010,

Windows Server 2008

Testing Tools MercuryInteractive:QTP8.x,9.0,TestDirector6.x/7.x/8.

0,WinRunner6.x/7.x, LoadRunner7.x/8.x, ClearCase,

ClearQuest, Bugzilla, Team Track

Tools & Package SQL*Plus, SQL*Loader, Command Editor, Configuration

Assistant, Adobe Acrobat Suite, Microsoft Office

Suite, Tivoli Workload Scheduler 8.4, Microsoft

Office, CVS, WinSCP 3.6.8, Putty, IBM RequisitePro

Tomcat, DBvisualizer. Beyond Compare 2, SVN, SnagIT

8.2

Software Packages Microsoft Dynamics CRM, Microsoft Dynamics GP,

SalesForce, AS400, MS Word, MS Excel, MS Access, MS

Visio, MS Project, PowerPoint, Adobe Photoshop,

Cisco Call Connector, Varsity, ACT, Soft Phone

Internet Skills: IIS, FTP, Netscape, and Internet Explorer, Mozila

Firefox

Network Skills: LAN, WAN, TC TCP/IP, Subnet Mask, Active Directory,

Filezilla

Experience Summary

DCSS CSE, Rancho Cordova CA

Application Test Analyst III

April 11 - Current

Application: Department of Child Support Services- Child Support

Enforcement System

Project: CSE (Child Support Enforcement)

Environment IBM Rational ClearQuest, ClearCase, RequisitePro, DB2, Web

Services, windows 7, MS Project, QTP, Quality Center 11.0,

SnagIt 8, Command Editor, Configuration Assistant, Control

Center, TWS - Tivoli Workload Scheduler 8.4, WinSCP - 3.6.2,

Microsoft Access 2010 "New SDU Test Data Tool", Putty,

Visio, Load Runner, Microsoft Office, SQL, MS Share Point

Server 2010, Exchange Server 2010, JAVA, VPN, Unix

Responsibilities:

> Test Planning: Developed Test Plan, Test Strategies, Test policies, Test

Scenarios, Manual Test Scripts, Automation Test Scripts

> Operational Phase: Developed and implemented standard Testing Procedures

and Strategies

> Test preparation Phase: Identified and created Test Cases

> Test Execution Phase: Executed Test Scripts, Validated Test scenarios,

identified issues, logged defects, created batch files, executed batch

files, executed POCs, generated Issue tracking sheets and reports,

conducted meetings with stakeholders, performed troubleshooting

Albert Uster Imports, Gaithersburg MD

Software QA & Testing Manager / IT Project Manager

Feb 10 - April 11

Application: MS Dynamics CRM & GP

Project: Complete transition from AS400 to MS Dynamics CRM & GP

(Humongous amount of data in Terabytes)

Environment - Microsoft Dynamics CRM, Microsoft Dynamics GP, AS400, DB2,

Web Services, windows 7, MS Project, Cisco Call Connector,

Varsity, ACT, Soft Phone,QTP9.0, SnagIt 8, Bugzilla, Load

Runner, Microsoft Office, MS SQL Server 2008, MS Share Point

Server 2010, Exchange Server 2010, Windows Server 2008, .NET

Platform, MS Studio 2010, Active Directory, VPN, Filezilla

Responsibilities:

> Planning Phase: Developed, evaluated, and selected optimum closure

strategy

> Operational Phase: Developed and implemented new procedures and controls

> Project Planning Phase: Developed project plans and schedules, Business

Requirement Documents, High level and Detailed Solution Design Documents

> Project Execution Phase: Supervised project team

> Quality Assurance Phase 1: Generated Test Plan, Test Cases, Test

Scripts, QA roll testing process

> Quality Assurance Phase 2 - Testing: Performed Functional, System,

Application, performance, regression, & UAT

> As a hand on quality analyst, extracted lead files from the SFTP (Secure

File transfer protocol) and saved it in to the DB2, run the executable

file and fulfilled the process.

> Used DB2 command editor to generate, edit, execute and manipulate SQL

statements.

> Highly responsible for configuring, monitoring, troubleshooting the

database servers for DB2 using database access methods and SQL

queries.

> Highly responsible for developing, evaluating and selected optimum

closure strategy and reviewed detailed design documents for use cases

and data structure.

> Implemented Bug management process

> Generated Testing progress Matrix, Project Issue tracking, Test result

matrix, & Build release documents.

3Soft USA, Vienna VA

Software QA & Testing Manager/ Project Manager

Oct 09 - Feb 10

Application: UVISS (Under Vehicle Inspection and Screening Software)/

EMR/CRM

Projects: UVISS - Video intelligence, data mining and reporting software

tool.

EMR - A unique Application which combines complete EMR and ADS

functionality along with additional features.

CRM - Implemented MS Dynamics CRM solutions.

Environment - EJB 3.0, JDK 5.0, JBoss Application Server, Axis Web

Services, SVN, My Eclipse 5.1.0, MS Project, PostgreSQL 8.1,

Hibernate 3.0, windows XP Professional, Unix, QTP9.0, SnagIt

8, Clear Quest, X-planner, Load Runner, Microsoft Office, SQL

Responsibilities:

> Planning Phase: Developed, evaluated, and selected optimum closure

strategy

> Operational Phase: Developed and implemented new procedures and controls

> Project Planning Phase: Developed project Execution plans and schedules

> Project Execution Phase: Supervised project team

> Testing Phase: Generated Test Plan, Test cases, RTM, Bug Reports

> Extensively used MS-Excel for Importing/exporting data from QTP.

Razor Stream LLC, LAS Vegas NV

Sr. Software QA Analyst & Testing Lead Feb 07 -

Sept 08

Application: MAMBO (Media Application Management Broker Online) Front end

Application (helloworld.com, vmdirect.com, woozyfly.com)

Project: MAMBO: Manage/Control the added Content, performs encoding if

required save it in the database and user should be able to download and

view the content in the desired format.

Environment - JSP, Servlets, Struts, EJB 3.0, JDK 5.0, JBoss Application

Server, Axis Web Services, JMS Messaging, SVN, My Eclipse

5.1.0, XML, PostgreSQL 8.1, Hibernate 3.0, Ant 1.6.5, MS

Project, windows XP Professional, Unix, QTP9.0, SnagIt

8,Bugzilla, Team Track, X-planner, Load Runner

Responsibilities:

> Involved in Project design phase

> Generated Project Execution Plan using MS Project

> Generated Business Plan, Business Requirement document, Functional &

Technical specs

> Analyzed project earned value cost and schedule performance

> Prepared work breakdown, scheduling, and budgeting.

> Coordinated multiple stakeholders, including clients, outside

consultants, tenants, and regulators

> Generated Master Test Plan, Module Test Plans, and Performance Test

Plan, Test Cases & Scripts, RTM, Test Matrix, Bug & Test Progress

Reports

> Coordinated with offshore team on daily bases

> Performed Smoke, Functional, User interface, Integrated, UAT, System,

regression, and performance/stress testing

> Defect management by interacting with the development team, business

experts and subject matter experts

> Used Wiki to Generate User Guide Documents

> Generated work flows for Team Track

Gateway Computers Inc, Irvine CA

Sr. Software QA Analyst & Testing Lead

Nov 05 - Feb 07

Application (GPS 1.0, OC2.4-5, Gateway Select, Gateway.com)

Project: The Gateway Productivity Suite (GPS) is a comprehensive set of

applications designed to enable customization of the gateway products. GPS

will serve as the backbone engine for the configuration and pricing of the

products for the future order capture (OC) and consumer -facing

applications and will support E-source and gateway.com.

Environment - QTP 9.0, Load Runner 8.1, Bugzilla, Quality Center, Linux,

Java, My SQL, Oracle, Tomcat, CVS, WebSphere Application

Server (WAS), Jboss, JDEE, Windows XP, DBVisualizer,

Xplanner, SSH, Beyond Compare 2, SnagIT, CMS 6.7, Reman Tool

Responsibilities:

> Gathered Requirements and generated BRD

> Created detailed Test cases and Scripts for both GPS and OC

applications, generated Test Plan

> Extensively practiced OOP and designing concepts for web based testing.

> Develop QA procedures & Performed Smoke, Functional, User interface,

Integrated, System, regression, and performance/stress testing

> Used Bugzilla to log defects, generated RTM, Defect Matrix, and Test

Progress reports

> Identified major Defects in Functional testing of GPS

> Used SQL Commands to verify the changes replicated in DB correctly

> Used Quality Center to generate daily Bug reports

> Created test sets in Quality Center

> Generated Load/Performance Test Summary, and detailed Reports using

LoadRunner

> Used QTP 9.0 to automate the test cases.

> Used SSH, WinCVS, and QA server to generate new build.

> Highly responsible for configuring, monitoring, troubleshooting the

database servers for Oracle.

> Used Linux for QA server

> Involved in setup and configuring test environments

> Performed Smoke test on UAT and Prod environment after each roll out

Washington Mutual Bank, Irvine CA

Software QA Analyst/Tester

Sep 05 - Nov 05

Application (Order Outs & eDocs)

Project:

The "Order outs" project will provide functionality to manage the ordering,

tracking and escalation of all 'Order Outs' (for example, the flood

certificate, the Mortgage Insurance certificate and Verbal Verification of

employment). The "edocs" project - This will cover the electronic delivery

of 3-days disclosures, correspondence and closing packages.

Environment - Test Director 8.0, SQL, COBOL, windows XP, Snagit, JAVA

Responsibilities:

> Generated BRD, Test Plan, Test Cases, and Test Matrix

> Developed the Positive and Negative Test Cases for various modules based

on the business requirements

> Used SQL for DB changes and backend verification

> Developed and executed test scripts for regression and functional test

> Developed and executed Manual test scripts for SIT and UAT phases using

Test Director

> Logged defects for the errors found in execution and functionality of

the application, took snap shots of the application for developers to

identify the bugs easily using Snagit

> Developed SQL Script to validate Data Transaction in Front End Testing.

> Developed and executed SQL Queries via SQL Developer / SQL Navigator and

saved Test Result.

> Generated Log reports.

> Generated defect reports using Test Director.

> Used Quality Center to generate daily Bug reports.

> Generated different sets of data sheets to Order Products on RealEC site

> Reconciled the data sheets for all the products that they are according

to the agreed standards

> Created test sets in Test Director

> Coordinated with RealEC team to change the status of defects once they

are fixed at WAMU side

> Attended Weekly Test Team Meetings

> Conducted Walkthroughs with the Stakeholders for analyzing the testing

procedures among different modules of the application

Deloitte/State of CA/Bank of America/FDC, Sacramento CA

Software QA Analyst/Tester March 05 -

Sep 05

Application (CCSAS) / (SDU)

Project:

The (California Child Support Automation System -Child Support Enforcement)

CCSAS-CSE project is an effort being undertaken to create a child support

system to improve the operational effectiveness of the Department of Child

Support Services (DCSS) California.

Environment - QuickTestPro 8.0, Rational Test Suit, ClearCase, ClearQuest,

LoadRunner 8.0, Command Editor, Configuration Assistant,DB2,Windows XP,

SQL, UNIX

Responsibilities:

> Analyzed Business Requirements Document and System Requirement

Specification to develop QA procedures

> Involved in all phases of testing like Smoke, Functional, User

interface, UAT, Integrated, System, regression, Operations, SQT and

performance/stress testing

> Provided Operations Testing daily activities report to SDU team

> Attended weekly SDU Test Team Meetings and took meeting minutes

> Generated SDU Test Team Meeting Agenda for every week

> Performed Performance testing using LoadRunner

> Conducted Load testing by generating Vusers and distributing them on

different load generators and to determine the server's response time

using LoadRunner

> Performed backend database test and wrote SQL statements and procedures

to analyze the data with front-end data.

> Used Rational ClearQuest for defect reporting and requisite pro for

requirement storage.

> Used DB2 command editor to run DB2 commands.

> Also tested web based thin client applications as an additional web

portal.

> Involved in setup and configuring test environments

> Maintained excellent relations with development team and Stakeholders

> Generated Bug, Test Progress, Weekly Status reports and graphs

IT-Pak

Quality Assurance Tester Jan 00 -

March 03

Project:

The application was about a nursing home automation solution. It was aimed

to describe the workflow adaptation for important process such as claims

handling, employee management, patient management, and accounts management.

Environment - Visual Basic, SQL, Oracle, Windows XP, Java, HTML, CSS, JSP,

Bugzilla

Responsibilities:

> Involved in defining the Test Strategy, Test Objective and writing the

Test Plans to fulfill the System and User Requirements Criteria.

> Reviewed and Identified the System and Functional Requirements

> Created Test Requirements, Test cases and Test Scripts using Test

Director

> Performed all kinds of testing including, smoke, regression, UAT,

integration, mutation etc

> Developed Manual scripts to test the functionality of the application

> Performed Regression testing by executing the scripts.

> Executed SQL statements for Data base testing

> Performed Defect management by interacting with the development team,

business experts and subject matter experts

> Used Bugzilla for defect reporting & tracking

EDUCATION:

Bachelors of Computer Information Management

Life University

Marietta, GA

Certifications

. Software Quality Assurance

. Software Testing

References Available upon request

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