317-***-****• abob5g@r.postjobfree.com

Jessica S. Fields

**** *. **** **., ************, IN 46208•317-***-****• abob5g@r.postjobfree.com

Jessica S. Fields

Objective

To obtain a position that allows me to utilize and advance my skills in the areas of customer service,

administrative support, and organizational operations.

E xperience

6/9 - 8/12

Learn and Love Childcare Learning Center Indianapolis, IN

Childcare Manager

Direct day-to-day business operations

Manage customer and business accounts

Supervise care providers

Develop educational enrichment activities for attendees

Provide backup clerical support as needed

09/02 - 11/09

Affiliated Computer Services (ACS) Indianapolis, IN

Auditor

Audit client contracts for State of Indiana Risk Pools and State of Indiana

M edical Programs

Maintain the highest ratings related to service level agreements

Provide claims processing and data entry support

Responsible for meeting deadlines

11/98 - 09/02

Conseco, Inc. Indianapolis, IN

Customer Service Representative

Provide customer support via inbound call center

Analyze and solve customer issues related to eligibility, benefits and claims

Expertise working with the following policy types: long term care, home health care, and specified

diseases

09/96 - 01/98

Maxicare Indiana Indianapolis, IN

Member Services

Provide customer support via inbound call center

Field customer questions related to benefits and eligibility and claims

Perform receptionist and additional clerical duties as directed

Education

1993-1994 Attended

Vincennes University Vincennes, IN

317-***-****• abob5g@r.postjobfree.com

Jessica S. Fields

Arlington High School

1993 Graduation Indianapolis, IN

References

References are available on request.

Contact this candidate