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Customer Service Manager

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Location:
Palm Springs, California, 92262, United States
Posted:
February 08, 2013
Email:
aboaqx@r.postjobfree.com
Contact Info:
**********@*****.***


Ronald W. Zehel

**** ******* ***** ***** • Palm Springs, California 92262 • (760)-***-**** • aboaqx@r.postjobfree.com

SUMMARY

Passionately pursuing a position in the music industry that utilizes my expertise and extensive
experience in business development though excellent customer service. As an avid guitar player
and music enthusiast, I believe my knowledge, skills, and personality make me an ideal candidate
for the position.

PROFESSIONAL EXPERIENCE

M. R. Wilson Estate, Palm Springs, California
Property Manager March 2009 – Present
• Managing residential real estate operations including finance, maintenance, and repair
services

Ron Zehel Guitar Studios, Lorain, Ohio
Music Instructor February 2006 – March 2009
• Created an expert music education program for students of all skill levels.
• Provided weekly private guitar, bass, and dobro instruction.
• Managed over fifty students at studios in three locations.

Gibson Guitar Corporation, Nashville, Tennessee
Regional Product Specialist July 2005- February 2006
• Conducted training sessions and oversaw development and marketability of products.
• Hosted question and answer sessions for associates and customers.
• Maintained merchandise displays in fifty locations.

Midco International, Effingham, Illinois
District Manager
• Maintained 100 accounts in music stores across the Midwest.
• Achieved 25% increase in product sales and increased merchandise representation in retail
outlets.
• Strengthened business ties by improving product awareness and providing excellent
customer service.

Ron Zehel Guitar Center, Amherst, Ohio
Owner/ Operator November 1976- December 1999
• Established a successful retail music store with an emphasis on music instruction that
continues to thrive with multiple locations in Northeast Ohio.
• Personally developed an effective business plan from concept to grand opening and
managed all facets of operation for over 23 years.
• Recruited managed and maintained a staff of 15- 20 instructors and sales associates.

INTERESTS

• Interests include health and fitness, travel, family, and playing the guitar.