Objective
Much of my experience is in Computer Technology and Software management
industry. With my extensive background I can be a great value to your
company's business focus as a Database Administrator for your internal and
external support.
My experience in high technology stems from high end IT installations as a
technical computer/software analyst in such companies as Oracle
Corporation, Fujitsu America,Inc.(FAI), GenRad Corporation, and
Scientific Calculations.
I have managed, supervised, and supported the IT infrastructure as a
Database and Applications Administrator, Systems administrator, Email
administrator, and root cause and performance diagnosis analyst.
I have proven track record and am extremely competent, reliable and an
asset to my team(s) and my organization(s). I anticipate combining my
technical ability to help your company move forward into the future.
Summary of Experience
. Oracle DBA starting with version 5.0 and comfortable working within
and around the RDBMS 9i, 10g, and 11g infrastructure.
. I have a very clear understanding of the overall database fundamentals
including internal concepts, and structures within the SYS/SYSTEM
security level to the individual application levels.
. Secure access management experience functions using OAM/Identity
Manager (OID). I'm very confident with the DIT of the Middleware
architecture.
. I'm knowledgeable of data models and logical and physical databases
according to IT standards to help meet business requirements such as
SQL security and SSO security.
. I'm experienced with Oracle Enterprise Manager (OEM) for proactive
database management to install, configure, space management, monitor
performance, historic problems, setup alert notifications, and run
diagnostics.
. I'm experienced at implementing database solutions meeting end user
needs with respect to functionality, performance, scalability, and
reliability. I apply database design theories and principles to
analyze, design, create and implement databases. I have a long
background of experience with database planning, capacity planning,
installation and configuration.
. Experienced with Application Server (HTTP, OC4J, J2EE) interface.
. Experienced with customer site analysis, recommendations,
configuration, and a complete understanding of the Oracle 3 tier
architecture.
. Knowledge of High Availability implementations utilizing and
monitoring Oracle RAC, Clusterware, DataGuard, and ASM in a high end
installation. As a member of Oracle internal IT, I was involved with
the internal rollout of RAC in the prerelease stage.
. I am experienced at monitoring, controlling, and managing software
interfacing with the RDBMS through the Application Server.
. I'm strong at technical diagnosis, root cause analysis, bug diagnosis
and problem resolutions. My analysis tools range from system and
database tools, to unix/linux tools like TRUSS, VMSTAT, SAR, and 3rd
party tools.
. Experienced with performance evaluation and tuning, applying patches
updates to the RDBMS and connecting software using Opatch.
. I am very strong at evaluating degradation of performance and issues
by utilizing tools as SQLTRACE, TKPROF, SRCSESS, along with the use of
Oracle Enterprise Manager (OEM), STATSPAK, and AWR for further
evaluation.
. I'm knowledgeable with backup and recovery procedures using RMAN. I
used this utility at its conception imp/exp to recover many Oracle
instances and data during disk outages and corruption and have a
complete understanding of backup methodologies.
. I'm very comfortable on Unix/Linux on platforms - AIX, Solaris, Red
Hat/Suse Linux, and Windows O/S platforms on HP, and Dell.
. I've worked with database software vendors and external technical
support on upgrades, problem resolution and design issues. I've
logged many bugs as and enhancement request.
. I'm experienced at evaluating innovative technologies to enhance
current database structures and recommend appropriate database
configuration to support business goals and strategy.
. As a Product manager I've helped design, develop prototypes, and write
documentation and updates. I work well with project teams and
development to test and implement a variety of patch and update
releases.
. I've helped manage schedules and train users on patches, upgrades or
new database installations.
. I like to work closely with the operations teams for troubleshooting
with root cause analysis, patching, and problem resolution if
necessary.
. I have excellent organizational and communication skills. I have the
ability to independently lead and manage project work and interface
with Project Managers.
. I'm very knowledgeable in RFC standards as well as the associated
Internet standards including SMTP, IMAP4, POP3, LDAP, HTTP, and
TCP/IP, DNS, and DHCP. I'm experienced with security applications
which include Anti-Virus, Anti-Spam and SSL/SASL.
. I'm a trained Sendmail (Unix/Linux) administrator and have an
understanding of Lotus Notes and Microsoft Exchange
. Having owned my own business, and have SQL Server experience from a
Retail Management System (RMS) perspective.
Oracle Products Summary: RDBMS (5, 6, 7, 8, 9i,10g,11g), RMAN, Identity
Manager(OIM/OAM), Calendar, Collaboration Suite, Email, Voice & Fax,
Enterprise Manager(OEM), Internet Directory(OID/LDAP), Grid Control,
Content Services, Files, SES, TKPROF, SQLTRACE, SQL developer, TOAD,
Fusion Application Server (HTTP, OC4J, J2EE)
System Administration Summary
As a Systems Administration my background is strong, and includes platforms
such as UNIX, Linux and the Windows operating systems. I have experience
with the major platform hardware which includes Sun, HP, and Dell. I'm well
versed in system configuration and disk hardware, maintenance/repair, and
care for the O/S Linux/Unix, Windows, and system application data. I'm
familiar with backup and restore capabilities of each platform. I'm
familiar data networks, peripherals and infrastructure cabling. I have
experience with unix/linux shell scripting.
Platform Summary: Linux Red Hat, Solaris, HP, IBM AIX, Dell Linux,
Microsoft NT/XP/Vista
Other Product Experience Summary
Norton/McAfee/Webroot Anti-Virus/Anti-spyware applications Microsoft
RMS/SQL server
Intuit QuickBooks Small Business S/W Remedy
Understanding of Computer Networking (LAN/WAN ) Microsoft:
Office Suite, Project, Visio, Outlook
Customer Relations
As a Consultant, Product manager, and Customer Support I gained a strong
customer relations background both offsite and onsite. Oracle's Advanced
Server Technologies and Product Management group involved me with many
strategic customer installations and deployments both domestically and
internationally in such places as the Government of Andalucia in Sevilla,
Spain and AT&T in Reston, VA. I was tasked with site assessments, site
analysis, site architecture and implementation, and performance as well as
service recommendations.
My on site assessments gained customers expectations by strategic
evaluation and assessment of production flow and performance. I continued
customer relationships as a liaison long after production to assure
confidence and reliability was maintained. As a customer support analyst I
was directly involved with customers bug diagnosis, analysis, and treatment
planning. I have strong interpersonal skills.
Management Summary
My management background shows many aspects of my skills.
. IT contributor/manager of Oracle's internal helpdesk and its
personnel. I was also Manager of Oracle's World-Wide Internal Email
Deployment overseeing many international employees.
. Product Manager within the Oracle Collaboration Suite leading the
success of the Oracle Email product development organization. Some key
tasks were supplying field, customer, and industry enhancements and
features through Product Release Design (PRD) documentation, being a
key contact point for the technical assessment of the product and its
functionality, writing numerous product documentations guides as well
as proofreading related documentation for clarity and correctness. My
interaction with development led to product enhancement and bug
resolution. I've also given Public Presentations at conferences in
Munich and Antwerp on product release and futures.
. Customer Support interfacing helped me to involve my extensive
background in directly resolving customer issues with direct hands on
fixes or evaluating and constructing bugs on behalf of the customer to
resolution.
. Interfaced with Internal Dept: I investigated internal and external
email security issues. I worked with Oracle Legal by doing research
and discovery on pending cases. My testimony has proved successful in
Oracle litigation matters to conviction.
. Development of Internal and External Training Courses and delivered
them to Oracle's World Wide internal support, sales support, as well
as customer onsite training. I also wrote and recorded online training
seminars on product introduction, management, and application
concepts.
Education:
San Jose City College Drafting Engineer/Music 1973
Oracle Corporation Database Administration ver. 6.0(1987),
Ver. 9i (2001), Ver. 10g (2005), 11g 2012
Oracle Corporation Collaboration Suite 9.0.3 2001
Continuing Education:
2013 - Currently in preparation toward Oracle Certified Associate
(OCA) / Professional (OCP)
2013 - Currently in study of Windows 7 Enterprise Desktop Support
Technician toward certification 70-685
2013 - Currently in study of Windows 7 Desktop Deployment
2013 - Currently in study of Windows Vista Client for Enterprise
Support Technicians toward certification 70-622
Detailed Work History
Trimble Navigation (Configure, Inc. Contractor) April 2012 - August 2012
Oracle Database Administrator
Responsible for database administration involving monitoring, performance
tuning, engineer interfacing and change control, problem ticket resolution,
on call 24/7 rotation, root cause analysis, Automatic Storage
Management(ASM) space monitoring, Data Guard primary/stand-by monitoring
and failover, Recovery manager(RMAN) database backup monitoring.
Interfacing development support.
D'Vine Jazz and Wine, Inc. (Owner) August 2008 - March 2011 CTO/CFO
As the owner, my responsibilities included business planning, wholesale
wine buying, inventory tracking, retail sales, project management, employee
management, A/P and A/R accounting, as well as business and sales tracking
and forecasting. I also managed and maintained the SQL server database
integrity, security access, and computer systems (XP, Vista) and
communications administration. Experience with Microsoft RMS and POS.
Oracle Corporation July 10 1989 - April 15, 2009
World-Wide IT DBA/Email Management Product Management
(Collaboration Suite: Email Server group)
Manager Internal Helpdesk World-Wide Consulting Group
World-Wide BDE (Bug Diagnostic and Escalation) Customer Support Group
Being employed for 20 years, my experience covered a wide spectrum of
organizations including IT, Email application Administration, computer
system administration, Mgr. of internal helpdesk, world wide consulting,
product management, and customer support. These areas required my full
knowledge of DBA and Systems Administration including site requirements
analysis, sizing configuration proposals, installation and configuration,
database performance tuning, application monitoring, root cause analysis,
backup and recovery, PL/SQL tuning, patch and upgrades, customer bug
support and resolution, document writing and review, class curriculum
writing and presentation, as well as trade show presentations.
Fujitsu America, Inc. (FAI) 1987 - 1989 System Administration, Ask
ManMan/Oracle Database Administration
I was employed as a computer systems administrator for the North American
Financials. My responsibilities covered managing, monitoring, upgrading,
and backup of all financial computers. This led to all tasks of
administration over the databases which included Ask ManMan and Oracle
database administration. These tasks were backup/restore, financial report
generation and distribution, upgrades/patches, root cause analysis, and
performance monitoring.
References upon Request