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Manager Customer Service

Location:
Leander, TX
Posted:
November 09, 2012

Contact this candidate

Resume:

Kristyn Kiser

Email: abo95j@r.postjobfree.com

Address:

City: Leander

State: TX

Zip: 78641

Country: USA

Phone: 512-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I have been in the restaurant business for the past 6 years working my way up from a server to bar manger and front of house manager. I enjoy the service industry because I like meeting new people and the fast paced environment.

Educational Background:

High School Dipolma from Austin Community College, Austin TX 1/2001 to 11/2012 (Psychology/Criminal Justice)

Job History / Details:

Summary

I have been in the restaurant business for the past 6 years working my way up from a server to bar manger and front of house manager. I enjoy the service industry because I like meeting new people and the fast paced environment.

Highlights

Reliable, punctual and committed to customer service

Friendly and enthusiastic

Skilled multi-tasker

Calm under pressure

Adaptive team player

Energetic work attitude

Strong organizational skills

Mathematical aptitude

Able to regularly lift/move up to 25-50 lbs

Excels at upselling

Strong restaurant serving experience

Full service restaurant background

Trained in liquor, wine and food service

Knowledge of craft beers and the brewing process

Bar management

Staff scheduling knowledge

Hiring and training

Opening/closing procedures

Large cash/check deposits handling

Proficiency in inventory and ordering

Point of Sale (POS) system operation

Experience

November 2010 to August 2012

Uncle Billy's on Lake Travis Austin, Tx

Server, Bartender, Bar Manager, FOH hourly Manager

I opened this restaurant as a server gradually working my way up to bartender followed assistant bar manager continuing to help several managers who filled the bar manager position I was finally given the opportunity to run it completely on my own. This lead to me becoming a front of house hourly manager where I managed about 60-80 hours a week during this past summer.

April 2008 to September 2010

Kerbey Lane Cafe Austin, Tx

Lead Graveyard Server

I was hired on as a graveyard server and then became the lead server for that shift a few months later. I would also help out with the bar when they were short handed but it usually closed right after I would begin my shift.

February 2007 to March 2008

Red Robin Austin, Tx

Server, Bartender, Lead Trainer

I opened this restaurant in 2007 as a server during the opening training I was given the opportunity to move to bartending. I also became the lead trainer which I helped get their training program together.

Education

Austin Community College Austin, Tx

High School Diploma Psychology/Criminal Justice

I am currently working on my Associate of Applied Science Degree focusing on Law Enforcement Education and well as my Associate of Arts Degree focusing on Psychology. I want to become a Criminal Profiler/Behavioral Analyst.



Contact this candidate