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High School Customer Service

Location:
New York, NY
Posted:
November 08, 2012

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Resume:

Elizabeth Cortez

Email: abo8uz@r.postjobfree.com

Address:

City: Bronx

State: NY

Zip: 10455

Country: USA

Phone: 646-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly motivated and hardworking with six years of management experience. Proficient in prioritizing and completing task in a timely manner yet flexible to multi-task when necessary. Team player who is attentive to detailed. Able to work in a fast pace environment and in critical situations. Looking to apply my knowledge and experience in a professional setting.

Educational Background:

High School Dipolma from CUNY Hunter College, New York NY 1/2001 to 10/2012 (Medical Laboratory Science)

High School Dipolma from Dewitt Clinton High School, New York NY 1/2001 to 11/2012

High School Dipolma from Access Careers, New York NY 1/2001 to 11/2012

Job History / Details:

Professional Summary

Highly motivated and hardworking with six years of management experience. Proficient in prioritizing and completing task in a timely manner yet flexible to multi-task when necessary. Team player who is attentive to detailed. Able to work in a fast pace environment and in critical situations. Looking to apply my knowledge and experience in a professional setting.

Core Qualifications

Experience in customer service and patient-relation skills

Possess excellent communication skills

Possess quality team leadership

Exception skills in problem solving and decision making

Highly dependable and reliable

Able to undergo pressure upon require task

Accelerated learner

Fluent in English and Spanish

Experience

May 2006 to July 2012

Lewis Foods of McDonalds New York, NY

Shift Manager

Started out as a cashier and got promoted to manager position in one year. Monitored incoming currency and documented sales for the month. Trained new employees and managed staff members. Delivered timely, person focused service. Established good customer relations. Resolved any customer complains. Proactive in a team based environment.

Education and Certifications

CUNY Hunter College New York, NY

Currently enrolled Medical Laboratory Science

Expected year of graduation 2014. Coursework in chemistry and mathematics.

2007 Dewitt Clinton High School Bronx, NY

High School Diploma Animal Science

Coursework in Sciences and mathematics. Member of Animal rights Organization. Graduated with GPA of 3.3. Graduated top 5 of Class.

2012 Access Careers Queens, NY

Certification Phlebotomy and Electrocardiograph Technician

Follow infection-control regulations and procedures in carrying out daily phlebotomy functions. Obtained blood specimen through Venipuntures. Possess excellent patient-relations skills. Printing and maintaining electrocardiograph machine. Excellent ability to do an EKG on patients of all ages from infants to geriatrics. Ability to work well in critical situations. Ability to apply and instruct patient on holter monitors.



Contact this candidate