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Customer Service Administrative Assistant

Location:
Wichita, KS
Posted:
October 24, 2012

Contact this candidate

Resume:

Katie Koontz

Email: abo7yr@r.postjobfree.com

Address:

City: Wichita

State: KS

Zip: 67207

Country: USA

Phone: 316-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Enthusiastic worker with excellent people skills and dedicated work ethic. Strong attention to detail and knowledge of medical terminology. Organized, independent worker with strong time-management skills. Committed and motivated worker with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative. Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.

Educational Background:

High School Dipolma from Dodge City Community College, Dodge City KS 1/2001 to 5/2007 (Accociate of Arts)

High School Dipolma from Dodge City Community College, Dodge City KS 1/2001 to 10/2012

Job History / Details:

Career Overview

Enthusiastic worker with excellent people skills and dedicated work ethic. Strong attention to detail and knowledge of medical terminology.

Organized, independent worker with strong time-management skills.

Committed and motivated worker with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.

Skill Highlights

Problem resolution

Meet deadline

MS WIndows proficient

Knowledgeable in Microsoft Suite: Office, Excel, Word, Powerpoint, Outlook

Self-starter

Typing 85 WPM

Administrative operations

Patient charting

Records maintenance

Resourceful and reliable

Flexible

Ability to work fast and accurately

Reliable, punctual and committed to customer service

Strong client-interaction skills

Ability to work on weekends and holidays

Able to establish and maintain effective working relationships

File/records maintenance

Patient scheduling

Prioritization

Filing

Internet research

Time management

Multi-line telephone skills

Customer Service

Cash management

Credit card processing

Strong organizational skills

Listening skills

Fast learner

Strong client relations

Exceptional communication skills

Sharp problem solver

Adaptive team player

Professional demeanor

Decision-making under pressure

Empathetic and courteous

Professional Experience

April 2007 to February 2008

Pick Chiropractic Dodge City, KS

Administrative Assistant/Physical Therapist

Greeted and welcomed patients and their family members into the facility.

Maintained and organized records of patient care, condition, progress and concerns.

Escort patients to examination rooms.

Monitored vital signs, such as blood pressure and pulse.

Responded appropriately to the physical, emotional and developmental needs of patients.

Sensitive to the needs of geriatric patients.

Preformed ultrasound therapy and interferential (C-Stem) therapies on patients as recommended by the doctors.

Treated adult and adolescent patients suffering from neck, back, pelvic, shoulder, elbow, wrist and hip pain.

Consistently exhibited courtesy, compassion and respect to patients, families, caregivers, visitors, physicians, administrators and co-workers.

Compassionately assisted patients with debilitating conditions such as back pain, arthritis, fractures, and sports injuries.

Operate an x-ray machine and develop x-rays of patients injuries.

Post doctors dictations in the patients file.

Call patients for reminders for appointments.

March 2012 to Current

Jersey's Grill and Bar Wichita, KS

Server/Bartender

Consistently provided professional, friendly and engaging service.

Displayed enthusiasm and knowledge about the restaurant's menu and products.

Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.

Developed and maintained positive working relationships with others to reach business goals.

Demonstrated genuine hospitality while greeting and establishing rapport with guests.

Provided friendly and attentive service.

Verified cash drawer against the day's receipts.

Delivered quality service by providing a warm and welcoming environment.

Assisted co-workers whenever possible.

Effectively listened to, understood and clarified guest concerns and issues.

Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.

Resolved guest complaints quickly and efficiently.

August 2008 to April 2012

Larry Bud's Sports Bar and Grill Wichita, KS

Server

Consistently provided professional, friendly and engaging service.

Skillfully promoted items on beverage lists and restaurant specials.

Displayed enthusiasm and knowledge about the restaurant's menu and products.

Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.

Developed and maintained positive working relationships with others to reach business goals.

Demonstrated genuine hospitality while greeting and establishing rapport with guests.

Provided friendly and attentive service.

Verified cash drawer against the day's receipts.

Assisted co-workers whenever possible.

Effectively listened to, understood and clarified guest concerns and issues.

Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.

Resolved guest complaints quickly and efficiently.

February 2008 to June 2008

Magouirk Chevrolet/Cadillac Dodge City, KS

Administrative Assistant/Receptionist

Greeted and welcomed customers into the dealership and guided them towards their central objective (sales center, service center, etc.).

Answered, operated and dispatched calls from a switchboard telephone to the appropriate destination.

Completed various MS Office, Word, Excel, and Outlook documents for my supervisors.

Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects.

Entered vehicle information (VIN numbers, mileage, vehicle year and type) onto the companies website.

Education

2005 Dodge City High School Dodge City, KS

High School Diploma General Studies

2007 Dodge City Community College Dodge City Community College, KS

Associate of Arts General Studies



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