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manager

Location:
Tampa, FL
Posted:
October 18, 2012

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Resume:

Estefano's InformationLocation: TAMPA, FLTitle: general managerStatus: In need of a jobExperience: 9-12 yearsWork Types:

Willing to Relocate: NoWilling to Travel: Once a weekCareer Level: ManagerWork Status: U.S. CitizenMember Since: 2009-01-07 Helpful Links

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Estefano

Feliciano

11143

Bramblebrush Street 813-***-****

Tampa,

Florida 33624 Email abo7k9@r.postjobfree.com

Management

professional with over 11 years experience with proven results.

Strong leadership abilities and a persuasive communicator who can

champion ideas throughout the company, including executive team.

Ambitious, self-motivated, highly presentable, with the enthusiasm

and drive to succeed in a challenging environment. Skilled in daily

operations, account management, sales training, and market analysis,

business-to-business relationship development, and meeting the needs

of consumers.

Professional Experience

General

Manager – All Ernie Haire Dealerships -

Dealer Profit Services – Tampa, FL 2005 to 12-2008

Quality

control of vehicles being cleaned, quality control of all electronics

installed on vehicles, scheduling and payroll, hire ring and firing

of employees, maintain daily relations with dealership management and

ownership, coordinating staff to assist locations who are overloaded

with work, order and keep inventory for all electronic and detail

supplies, quoting jobs, up selling services, and was also in charge

of a line washing crew that maintained dealership lots across the

Tampa Bay area. The Ernie Haire account consisted of four different

locations, Ernie Haire Ford, Ernie Haire Superstore, Ernie Haire Auto

mall, and Brandon Auto Mall.

Accomplishments:

Maintained

an above region CSI rating for the last 2 years - Many times @ 100%

CSI

Set

company records for gross income and net profit margins. This also

was the company’s largest account

General

Manager – Mercedes Benz of Tampa - Dealer

Profit Services - Tampa, FL 2004-2005

Manage

daily operations @ the Mercedes Benz of Tampa. Raised and exceed

quality standards of a high-end dealership which handled vehicles

valuing $400,000 plus.

Accomplishments:

Saved

an account that was in jeopardy

Under

my supervision, this location became the model store for company

While

supervising the establishment, it also became training center for

all newly hired management

General

Manager – Courtesy Chrysler Jeep - Dealer

Profit Services - Tampa, FL 2003-2004

Replaced

a manager that abruptly left without notice and maintained all

aspects of running dealership seamlessly.

Accomplishments:

Within

1 year under my supervision, the location went from unprofitable to

profitable- Maintaining an average margin of 35%

General

Sales Manager – Ardex of Tampa Bay - Dealer

Profits Services - Tampa, FL 2002-2003

Managed

marketing strategies for Ardex of Tampa Bay. Ardex is an automotive

detail supply company, a division of Dealer Profit Services.

Spearheaded picking up new business, cold calling, maintaining

current accounts, new account product training, maintaining a 10,000

square foot warehouses’ inventory, and giving quotes and price

packages for new and existing customers.

Accomplishments:

Was

given a time frame to make profitable to sell

Distributorship

was sold a year after taking over for three times the purchase price

of the distributorship

Operations

Manager - World Class Detailing - Tampa,

FL 9-1997 to 3-2002

Handled

daily operations of Tampa’s premier retail detail shop. Dealt

with a high-end clientele, implemented sales strategies to develop

new business relationships, maintained current account relationships,

ordered supplies for shop, scheduled appointments for customers from

three separate locations, and located and negotiated new locations to

increase coverage area for geographical growth in services.

Accomplishments:

Initially

started as a Detailer and moved up through the company, promoted to

Account Manager, then promoted to Operations Manager of entire

division

Was

awarded the Employee of the Quarter award twice, this from a parent

company of more than 400 employees

Education

Attended

University of South Florida - Tampa, FL

Earned:

70 credits toward Bachelor’s degree - Criminology Major

Diploma

- Bloomingdale High School - Valrico, FL - June 1996



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