Estefano's InformationLocation: TAMPA, FLTitle: general managerStatus: In need of a jobExperience: 9-12 yearsWork Types:
Willing to Relocate: NoWilling to Travel: Once a weekCareer Level: ManagerWork Status: U.S. CitizenMember Since: 2009-01-07 Helpful Links
-->
Estefano
Feliciano
11143
Bramblebrush Street 813-***-****
Tampa,
Florida 33624 Email abo7k9@r.postjobfree.com
Management
professional with over 11 years experience with proven results.
Strong leadership abilities and a persuasive communicator who can
champion ideas throughout the company, including executive team.
Ambitious, self-motivated, highly presentable, with the enthusiasm
and drive to succeed in a challenging environment. Skilled in daily
operations, account management, sales training, and market analysis,
business-to-business relationship development, and meeting the needs
of consumers.
Professional Experience
General
Manager – All Ernie Haire Dealerships -
Dealer Profit Services – Tampa, FL 2005 to 12-2008
Quality
control of vehicles being cleaned, quality control of all electronics
installed on vehicles, scheduling and payroll, hire ring and firing
of employees, maintain daily relations with dealership management and
ownership, coordinating staff to assist locations who are overloaded
with work, order and keep inventory for all electronic and detail
supplies, quoting jobs, up selling services, and was also in charge
of a line washing crew that maintained dealership lots across the
Tampa Bay area. The Ernie Haire account consisted of four different
locations, Ernie Haire Ford, Ernie Haire Superstore, Ernie Haire Auto
mall, and Brandon Auto Mall.
Accomplishments:
Maintained
an above region CSI rating for the last 2 years - Many times @ 100%
CSI
Set
company records for gross income and net profit margins. This also
was the company’s largest account
General
Manager – Mercedes Benz of Tampa - Dealer
Profit Services - Tampa, FL 2004-2005
Manage
daily operations @ the Mercedes Benz of Tampa. Raised and exceed
quality standards of a high-end dealership which handled vehicles
valuing $400,000 plus.
Accomplishments:
Saved
an account that was in jeopardy
Under
my supervision, this location became the model store for company
While
supervising the establishment, it also became training center for
all newly hired management
General
Manager – Courtesy Chrysler Jeep - Dealer
Profit Services - Tampa, FL 2003-2004
Replaced
a manager that abruptly left without notice and maintained all
aspects of running dealership seamlessly.
Accomplishments:
Within
1 year under my supervision, the location went from unprofitable to
profitable- Maintaining an average margin of 35%
General
Sales Manager – Ardex of Tampa Bay - Dealer
Profits Services - Tampa, FL 2002-2003
Managed
marketing strategies for Ardex of Tampa Bay. Ardex is an automotive
detail supply company, a division of Dealer Profit Services.
Spearheaded picking up new business, cold calling, maintaining
current accounts, new account product training, maintaining a 10,000
square foot warehouses’ inventory, and giving quotes and price
packages for new and existing customers.
Accomplishments:
Was
given a time frame to make profitable to sell
Distributorship
was sold a year after taking over for three times the purchase price
of the distributorship
Operations
Manager - World Class Detailing - Tampa,
FL 9-1997 to 3-2002
Handled
daily operations of Tampa’s premier retail detail shop. Dealt
with a high-end clientele, implemented sales strategies to develop
new business relationships, maintained current account relationships,
ordered supplies for shop, scheduled appointments for customers from
three separate locations, and located and negotiated new locations to
increase coverage area for geographical growth in services.
Accomplishments:
Initially
started as a Detailer and moved up through the company, promoted to
Account Manager, then promoted to Operations Manager of entire
division
Was
awarded the Employee of the Quarter award twice, this from a parent
company of more than 400 employees
Education
Attended
University of South Florida - Tampa, FL
Earned:
70 credits toward Bachelor’s degree - Criminology Major
Diploma
- Bloomingdale High School - Valrico, FL - June 1996