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Assistant Customer Service

Location:
Palmdale, CA
Posted:
October 29, 2012

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Resume:

PALOS MARLENE

Email: abo755@r.postjobfree.com

Address:

City: Palmdale

State: CA

Zip: 93552

Country: USA

Phone: 661-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Seek the Challenging Position for Front Office Receptionist or Back Office Dental Assistant. A talented highly front office receptionist, Dental Assistant with huge experience on, answer phone calls. answering any patients concerns or questions and taking messages . Audit and File old charts that need to be filed, Also pull out files needed for the next day appointments in order to get a complete benefit break down of their insurance eligibility plan, receive any payments that need to be collected before or after treatment, log in payment received either by insurance companies or our patients, schedule appointments,verify next day appointments and familiar with auditing charts. For the back office am familiar with i.e. ; preparing patients, sterilizing instruments, setting up instrument trays, and preparing the materials used in dental procedures keeping the patient's mouth free of debris during a procedure; handing the dentist the appropriate instruments; taking impression's, making temporary crown's and take x-rays needed, record the doctors findings for the needed treatment plan. Am a very reliable and responsible team player who is willing to work overtime, always willing to learn new techniques .I easily adapt to new environments. Summary of Qualifications Dental Assistant Diploma X-RAY Licensed Familiar in working with digital x-rays's Easy- dental & Dentrtrix's, Answering phone calls & Scheduling appointments, confirming appointments. Confirm insurance eligibility & co-payment's as well for insurance and Dentil-cal Receive payments, log in any payments received.

Educational Background:

High School Dipolma from UEI college, Van Nuys CA 1/2001 to 5/2005 (dental assistant program)

Job History / Details:

Professional Summary

Seek the Challenging Position for Front Office Receptionist or Back Office Dental Assistant. A talented highly front office receptionist, Dental Assistant with huge experience on, answer phone calls. answering any patients concerns or questions and taking messages . Audit and File old charts that need to be filed, Also pull out files needed for the next day appointments in order to get a complete benefit break down of their insurance eligibility plan, receive any payments that need to be collected before or after treatment, log in payment received either by insurance companies or our patients, schedule appointments,verify next day appointments and familiar with auditing charts. For the back office am familiar with i.e. ; preparing patients, sterilizing instruments, setting up instrument trays, and preparing the materials used in dental procedures keeping the patient's mouth free of debris during a procedure; handing the dentist the appropriate instruments; taking impression's, making temporary crown's and take x-rays needed, record the doctors findings for the needed treatment plan. Am a very reliable and responsible team player who is willing to work overtime, always willing to learn new techniques .I easily adapt to new environments. Summary of Qualifications Dental Assistant Diploma X-RAY Licensed Familiar in working with digital x-rays's Easy- dental & Dentrtrix's, Answering phone calls & Scheduling appointments, confirming appointments. Confirm insurance eligibility & co-payment's as well for insurance and Dentil-cal Receive payments, log in any payments received.

Licenses

dental assistant received in 2005 X-ray license recieved 2004

Skill Highlights

Strong work ethic

Leadership skills

Patient-focused care

Strong attention to detail

Multi-tasking

Customer service

Office support (phones, faxing, filing)

Excellent verbal communication

Maintains strict confidentiality

Records maintenance professional

Knowledge of HMOs, Medicare and Medi-Cal

HIPAA compliance

Professional Experience

December 2010 to Current

Palos Family audio and Accessories Company Pacoima, CA

receptionist

answer phone calls, take order, pull orders, bill and accept payment and post into client data.

Current

Antelope Valley College Lancaster, CA

part time student

September 2009 to May 2010

tentmakers dentistry san fernando, ca

front office receptionist

greet patients, enter patient data, answer phone call, schedule appoitments,audit charts in order to remind the patient of their un- finished dental treatment, send out re-call reminders of next dental check up, pull files,file files, enter any payments into correct patient file. collect any payments due .

November 2007 to April 2008

Pacoima Family Dental Pacoima, CA

January 2007 to November 2007

Santa Clarita Dental Group Santa Clarita, CA

Education and Training

2005 UEI college van nuys, california

dental assistant program

[3.0] GPA



Contact this candidate