Phillip Haywood Jr

Email: abo6w6@r.postjobfree.com

Address:

City: St. Petersburg

State: FL

Zip: 33712

Country: USA

Phone: 727-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Skilled Customer Service Represenative committed to addressing customer concerns with speed, accuracy and professionalism.

Educational Background:

High School Dipolma from Lakewood High School, St Petersburg FL 1/2001 to 6/1983 (HS Diploma)

High School Dipolma from St. Petersburg College, St Petersburg FL 1/2001 to 10/2012

Job History / Details:

Career Overview

Skilled Customer Service Represenative committed to addressing customer concerns with speed, accuracy and professionalism.

Core Strengths

High customer service standards

Persuasive speaker

Strong problem solving ability

Adheres to customer service procedures

Conflict resolution proficiency

Dedicated to process improvement

Accomplishments

Consistently commended by superiors for resolving volatile customer situations quickly and courteously.

Work Experience

April 2008 to Current

Tampa Bay Times St. Petersburg, Florida

Correspondent

Duties and responsibilities included covering high school sporting events. Also, it is my duty to interview coaches and players after the game. Other duties and responsibilities were to compile news story for publication by meeting deadlines on a timely basis.

May 2012 to Current

The Weekly Challenger St. Petersburg, Florida

Staff Sportswriter

Duties and responsibilities included going out and finding stories to publish in weekly sports page for publication every week. Also making sure that the deadline was met in a timely and consistent manner.

September 1992 to November 2006

The City of St. Petersburg St. Petersburg, Florida

Stormwater Technician

Duties and responsibilities included performing the maintenance on the city's stormwater infrastructure. Maintenance included Deep and shallow construction, Bridges and Seawalls, Hand Ditch Clearing and Catch basin clearing. Also maintaining accurate paperwork was also involved. Resident interaction was also a duty and responsibility.

Educational Background

1983 Lakewood High School St. Petersburg, Florida

High School Diploma HS Diploma

2013 St. Petersburg College St. Petersburg, Florida

Associate of Arts General Studies

I am currently taking classes toward a General Studies AA. I have about five classes to complete my AA degree.

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