Customer Service/Administration

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JUSTIN D FERGUSON,

abo6gj@r.postjobfree.com

Objective: To obtain a position with a team-oriented company to advance my skills and capitalize on my potential and capabilities.

Summary of Qualifications

Management 3 years

Customer Service/Administration 7 years

Retail 7 years

Sales 1 year

Retail 7 years

Summary of Skills

Leadership Development Supervisory Role Customer Service Detail-Oriented Payroll Human Resources Team Performer Marketing Budget Administration Policy and Procedure Sales Money Handling Staff Scheduling Team Motivation Achieving Goals Facilities Management Customer Retention Administrative Processes Records Management Inventory Control Crisis Communications Staffing Job Task Analysis

Accomplishment and Skills

Account Executive (B2B) JK Marketing, Inc. North Carolina 2009-2010

Center Manager Best Friends Pet Resort & Salon Rockville, Maryland 2008-2009

Managed a team of 9 persons; managed a facility with Total Annual Revenue exceeding $250,000; Won continuous Leader of the Pack & Customer Service awards for excellence in service

Animal Care Manager Best Friends Pet Resort & Salon North Carolina 2006-2008

Managed a team of 23 persons; Awarded Outstanding Associate; Assisted in growth of facility's profits and standards; Promoted to Center Manager

Office Furniture Installer Chapman Installation Services North Carolina 2005-2006

Sales Consultant (B2C) Southwestern Publications Fairview, Oklahoma 2004-2005

Achieved a profit of $4,000 in first three months

Cashier/Brand Leader Hollister Clothing Company Columbia, South Carolina 2004-2004

Professional Training and Education

Coastal Carolina University Myrtle Beach, South Carolina 2005-2006

Coursework toward a B.S. degree in Business Administration

University of South Carolina Columbia, South Carolina 2004-2005

Coursework toward a B.S. degree in Business Administration

Clover High School Clover, South Carolina 2000-2004

Concentration in Information Technology

Microsoft Office, Web Design, Networking & Internet Technologies Expert

Best Friends' Manager, Customer Service, Groom Technician, Animal Care Technician, Playtime & Daycare Certifications

Professional Sales Techniques

Contact this candidate