Management Sales
Resume:
Email address
abo5ps@r.postjobfree.com
First Name Middle Last Name Suffix Maiden Name
Art Barrios N/A
Work Phone & Ext Toll Free Phone Fax Phone Home Phone
Cell Phone Pager Personal Web Site Address
Secondary E-mail
abo5ps@r.postjobfree.com
Address City, State
Zip
159 W 53rd Street New York NY 10019
Month/Year Hired Month/Year Left Total Years with Company
Jun 1992 Jun 2002 10
Office Division Title
Metro New York Consulting Senior Manager
Country Other Employment Details
(Previous positions, duties, or fun info)
United States
Business Consulting - technology Integration Services
Company Name Position
Alvarez & Marsal Business Consulting LLC Senior Director
Company Web Site
http://www.alvarezandmarsal.com
Company Size (employees) Est. Company Revenue Industry
251+ Select One Consulting
Do you hold any professional certifications?
(Separate with commas)
Other Current Employment Details
(Description of Position)
Birthday Marital Status Spouse's Name Anniversary
Dec 16 Married Mariann
Children's Names & Ages
Luke, 1
c Copyright Andersen Alumni Association 2012. All Rights Reserved.
Art Barrios Resume March 2010.pdf
Evaristo Art Barrios
rd
159 W 53 Street #34E, New York, NY 10019
Home 212-***-**** Mobile 973-***-****
Email: abo5ps@r.postjobfree.com
Professional Profile
Art Barrios is a Senior Director in the IT Solutions practice with Alvarez &
Marsal Business Consulting in New York. He specializes in IT effectiveness, IT
program management, business process management and data
management/analytics, primarily within the insurance and financial services
industries.
With over 18 years of IT project management and solutions experience, Mr.
Barrios has worked with clients on a wide variety of strategic initiatives to
reduce costs and drive business value. He has experience assisting clients to
drive transformational goals through the planning and execution of complex technology
projects, defining
IT governance models, developing solution architectures, and measuring the business value
of
technology investments. Notable clients that he has assisted include: MetLife, Allstate,
ING, The
Hartford, Travelers, Liberty Mutual, Prudential, Guardian Insurance, Merrill Lynch,
Morgan Stanley, CIBC,
US Trust, Bear Stearns, TD Canada Trust Bank, Pfizer, Merck, Sankyo Pharma, Bertelsmann
Music Group,
and Petry Media Corporation.
During his career, Mr. Barrios has focused on helping clients deliver strategic
initiatives through a
collaborative approach that integrates client and consulting staff into effective teams.
He has a strong
track record selling and delivering complex engagements including:
Designing and implementing LAN/WAN infrastructures to support distributed application
architectures.
Leading large, complex, enterprise projects to achieve significant technology and
transformational goals.
Designing and implementing IT strategies and architectures to enable business goals and
objectives
Designing and implementing enterprise-level customer data management solutions
Delivering workflow and process automation projects through Business Process Management
solutions across a variety of platforms
Designing corporate performance management solutions by leveraging expertise in data
integration, business analytics, and performance dashboards
Integrating legacy, commercial (COTS), and custom systems across heterogeneous
environments
Prior to joining A&M, Mr. Barrios was a Managing Director with PricewaterhouseCoopers
Financial
Services Advisory practice, a Partner at BusinessEdge Solutions where he led the cross-
industry Business
Process Management and Data Management practices, a Managing Director with BearingPoint
in the
Financial Services Technology practice, and a Senior Manager at Andersen Business
Consulting in the
Technology Integration Services group.
Mr. Barrios holds a Bachelor of Science degree in accounting with a concentration in
computer science,
and a Master of Business Administration degree with a concentration in management
information
systems, both from Rutgers University. Mr. Barrios has provided commentary to a range of
news media,
including Tech Decision for Insurers, Insurance & Technology Magazine, Business Insurance
Magazine,
and Wall Street & Technology Magazine.
1
Evaristo Art Barrios
rd
159 W 53 Street #34E, New York, NY 10019
Home 212-***-**** Mobile 973-***-****
Email: abo5ps@r.postjobfree.com
Professional and Business History
PricewaterhouseCoopers LLP, New York, NY, USA: Managing Director, May 2006 to February
2009
BusinessEdge Solutions, New York, NY, USA: Solutions Partner and Business Process
Management
Practice Leader, January 2004 to April 2006
BearingPoint Inc., New York, NY, USA: Managing Director, July 2002 to December 2003
Andersen LLP, New York, NY, USA: Senior Manager, June 1992 to June 2002
Management Highlights
Led the Metro New York technology and operations services for the PwC Advisory Insurance
practice
focused on expanding client service offerings such as IT effectiveness, enterprise
architecture, IT
cost transparency, business process management, sales and distribution effectiveness,
operations
effectiveness, and Business/IT governance.
Advisory leader for the MetLife account team at PwC responsible for driving account
revenue of $3
million annually in advisory services. Significantly impacted the profile of advisory
services offered to
MetLife and expanded the types of engagements PwC was invited to propose on.
Led the BusinessEdge Solutions Business Process Management and Data Management practices
responsible for developing client solutions, marketing and sales collateral,
implementation
methodology, and staffing and recruiting plans.
Led the BusinessEdge Solutions account team for Morgan Stanley responsible for overseeing
delivery
of all projects and services to client sponsors within operations and technology areas.
Leader of the technical recruiting programs at both Andersen s Technology Integration
Services and
BearingPoint s FS Technology practices. Coordinated definition of skills profiles for
each staff level,
conducting presentations to recruits, and participating in campus and in-office
recruiting sessions.
Directly involved in attracting and recruiting senior personnel and staff.
Managed various software vendor alliances, including Lombardi Software (BPM), Savvion
(BPM),
MetaStorm (BPM), Pegasystems (BPM), Informatica (ETL), SAS (AML), webMethods (EAI), and
TIBCO
(EAI). Developed joint marketing programs, coordinated vendor training, managed pipeline
of
opportunities, and tracked alliance revenue.
Helped lead the Data Management Center of Excellence at Andersen LLP, responsible for
developing
solution strategies, methodologies, training curriculum, and alliance programs.
Actively served as mentor and coach to many technology and operations professionals
providing
career counseling, skills review and assessment, and performing periodic evaluations of
performance
against goals.
Engagement Highlights
Delivered a variety of solutions, including IT transformation and systems integration
projects, to
targeted financial services clients such as MetLife, Guardian Life Insurance, The
Hartford, Travelers,
Allstate, Morgan Stanley, Merrill Lynch, ING, Bear Stearns, TD Canada Trust, CIBC, UBS,
JPMorgan
Chase, Deutsche Bank, CitiBank, and DTCC.
Developed a client data integration solution architecture, business case, and
implementation plan for
a global retail brokerage firm which received $15 million funding for implementation.
Assisted a global pharmaceutical firm to adopt business process management technology
from
2
Evaristo Art Barrios
rd
159 W 53 Street #34E, New York, NY 10019
Home 212-***-**** Mobile 973-***-****
Email: abo5ps@r.postjobfree.com
Lombardi Software to automate five sales and marketing processes, thus far.
Led the development and implementation of an enterprise integration center of excellence
for a
global pharmaceutical company as they adopted TIBCO integration software worldwide.
Advisor and global technology leader for a very large operations and technology
outsourcing deal for
a global asset management division of an international bank.
Systems integration leader on a $25 million project for a Tier 2 telecommunications
company
responsible for the design, implementation, and deployment of an integrated Oracle 11i,
Siebel, and
webMethods solution to automate the business value chain from leads to servicing.
Representative Professional Experience
Managing Director, PricewaterhouseCoopersMay 2006 - February 2009
For a large global multi-line insurance carrier co-Led the sale and delivery of a multi-
phase end-to-
end assessment and redesign of the top producer sales support program aimed at
restructuring
home office and external services for top revenue generating sales personnel. Conducted
competitive survey to gather leading practices in top producer support, conducted
interviews with
client's sales staff, sales support personnel, and distribution management to understand
components
of top producer program. Developed a practice management framework and producer skills
coaching
framework to provide dedicated support to top tier producers.
For corporate eBusiness group of a global financial services and insurance organization,
managed the
development of an eBusiness shared services vision, development of a services catalog,
and
definition of a 3 year roadmap for maturing the eBusiness function. Conducted review and
analysis
of eBusiness project and application portfolio in order to rationalize projects and
platforms to be
migrated to new eBusiness platform. The development of delivery and governance models
helped to
define the interactions between business and IT resources in efficiently planning,
building, and
running eBusiness projects and platforms. Detailed recommendations were developed address
governance, portfolio management, SDLC processes, organization, technology, and
performance
management gaps.
For a global North American bank, led the sale and delivery of an enterprise content
management
and business process management strategy and software selection to help support a multi-
year
technology roadmap to transform the retail bank operations. Assessed clients ECM and BPM
environments against future state business capabilities in order to define gaps and
identify future
state requirements to drive the selection of alternative technology solutions. Developed
implementation roadmap and budget estimates to gain management approval and funding.
For a large national personal lines insurance carrier, Led the design and development of
a three year
roadmap for the initiatives related to the transformation of their Life new business and
underwriting
area. Helped to define the business criteria for evaluating potential projects, conducted
workshops to
define and prioritize initiatives, and developed a three year action plan for executing
projects to
achieve business goals. Designed the key governance and portfolio management processes to
execute the collection of projects. Led the design and development of a technology
strategy and
architecture and related project roadmap to support the business transformation goals.
Leveraged
key technologies such as business process management and electronic data capture to
automate the
new business and underwriting processes.
For the corporate IT division of a global financial services and insurance organization:
Developed the
operating and governance models for a new IT shared application services group. Defined
the scope
3
Evaristo Art Barrios
rd
159 W 53 Street #34E, New York, NY 10019
Home 212-***-**** Mobile 973-***-****
Email: abo5ps@r.postjobfree.com
of shared services, the services catalog, operating model, governance models (across
plan, build, and
run dimensions), target metrics, roles responsibilities, and implementation roadmap to
help launch
this new shared services group. Defined the governance and operating model, processes,
roles,
performance metrics, and enabling technologies to allow the new IT shared services group
to
effectively manage their portfolio of projects and applications in support of the
business goals to
reduce IT portfolio costs and improve the stability of legacy systems.
Led the assessment of a corporate performance management (CPM) platform evaluation for
the life
insurance division of a global financial services organization. Helped the client define
and prioritize
the requirements for a new performance management platform based on complex and
fragmented
portfolio of proposed CPM projects that were not well integrated. Target architecture
needed to
address requirements across sales, distribution, finance, product development, and new
business
processing. Rationalized the portfolio of CPM projects and revised the target reference
architecture
to address data integration issues within the client's legacy environment. Developed a
multi-year
project roadmap and business case which included estimates for hardware, software, and
labor to
achieve the performance management vision over three years.
For the wealth management division of a global financial services and insurance
organization:
Managed a Service Oriented Architecture adoption program to institutionalize SOA
throughout the
Retirement Services unit. Developed SOA governance models, developed SOA project
methodology,
defined 24 SOA roles which were integrated into the IT and business organizations,
defined the
reference architecture and components required to execute the SOA roadmap (business
process
management, business rules engine, enterprise service bus, etc.), and developed specific
short- and
long-term metrics to measure the success and adoption rate of the program.
Subject Matter Expert in the development of business and technical requirements for the
automation
of a collateral fulfillment workflow system. Developed the structure for the deliverables
based on the
customized needs of business process management systems.
Partner, BusinessEdge SolutionsJanuary 2004April 2006
Account Manager Oversee all BusinessEdge Solutions engagements being delivered at
Morgan
Stanley. Meet with clients and sponsors to define, scope, and staff engagements in the
Individual
Investor Group across operations and technology divisions. Currently overseeing
engagements in
client data integration, process improvement, performance measurement, and requirements
management.
Solution Start-up - Established the Business Process Management (BPM) practice at
BusinessEdge
Solutions to introduce process automation capabilities to clients by leveraging best of
breed
commercial software solutions. Positioned BPM as a horizontal capability to facilitate
the automation
of business workflows Across the enterprise. Responsible for defining solution offering,
develop
marketing collateral, training and recruiting initial solution team members, selling BPM
solution
directly to clients, and overseeing delivery of first few engagements. Developed
relationships with
key BPM vendors including Lombardi Software, Savvion, MetaStorm, and TIBCO/Staffware.
Solution Overhaul - Promoted to lead the BusinessEdge Solutions Data Management practice
in order
to refocus and revive the service offering to align with client s business and
technology needs.
Transitioned practice from competency based offerings (ie. data modeling, data warehouse
building,
report building, etc.) to business solution offerings (ie. client centricity, performance
management,
information governance and stewardship, compliance management, etc.).
Developed requirements and solution architecture to migrate outdated money market systems
to
newer mutual fund application platform. Analyzed key functional processes including fund
and
4
Evaristo Art Barrios
rd
159 W 53 Street #34E, New York, NY 10019
Home 212-***-**** Mobile 973-***-****
Email: abo5ps@r.postjobfree.com
account setup, pricing, dividends, sweeps, trading and settlements, and dividends in
order to define
the gap between legacy and target platform functionality. Developed an initial effort and
cost
estimate to secure funding to execute the migration plan.
Served as subject matter expert on engagement to develop an enterprise CIO dashboard to
provide
performance metrics against key strategic technology objectives. Met with divisional CIOs
to
understand current metrics and reporting practices in order to develop a consolidated
consensus-
based view.
Sold and provided oversight for five process automation projects for a global
pharmaceutical client.
Partnered with Lombardi Software to provide business process management technology.
Projects
achieved cycle time reductions and improved productivity by replacing manual tasks with
rules-driven
workflows which provided process control, performance, and visibility.
Developed a software quality assurance strategy and process to transform the company s
software
quality practices from reactive to proactive. Developed master software quality assurance
strategy,
software quality assurance technical architecture, and an implementation plan.
Defined and developed an enterprise integration center of excellence to facilitate the
rollout of TIBCO
as the new integration technology standard. Developed governance and operating models,
key CoE
processes, communications plan, and revised the corporate software development
methodology to
include key integration touch points.
Technical lead responsible for developing a software architecture, business case, and
implementation
plan for a new client data integration platform for the Individual Investor Group.
Facilitated and
brokered consensus between operations and technology stakeholders who were in gridlock
for over 9
months without being able to agree on the approach for achieving the client data vision.
Prepared
technical and budgetary review documentation which was approved and received $15 million
in
funding.
Managing Director, BearingPoint, Inc. July 2002December 2003
Global Asset Management Division of an International Bank Global technical lead
providing support
and advisory services in the evaluation of alternatives for outsourcing Asset Management
operations
and technology to a third party provider. Coordinating a global team in the evaluation
various
outsourcing vendors using multi-dimensional criteria including, financial factors, deal
attributes,
technology platform strengths, vendor track record, and opportunities for value sharing.
This deal,
when announced, will be one of the largest operations outsourcing transactions in the
financial
services industry.
Led the development of a Systems Development Life Cycle (SLDC) framework for an IT
department
of 1700 managers and developers. Designed a seven stage framework for performing systems
project initiation, requirements, design, build, testing, deployment, and continuous
improvement.
The SDLC process supported multiple project type definitions based on defined criteria in
order to
accommodate projects of different duration, cost, complexity, and risk. Also designed and
deployed
an web-based artifact repository to facilitate the development of the SDLC framework and
the
deployment to end users to assist in project management. Planned and supervised the
training
program for the rollout of the SDLC project.
Lead technical architect responsible for designing an integrated systems architecture for
the business
process automation of the consumer credit products. The architecture incorporated legacy
IMS-
based systems, internal Windows and UNIX applications, and a variety of third-party
message
formats. Additionally, a new data management governance structure and architecture were
developed to consolidate fragmented data sets across the organization and coordinate
information
5
Evaristo Art Barrios
rd
159 W 53 Street #34E, New York, NY 10019
Home 212-***-**** Mobile 973-***-****
Email: abo5ps@r.postjobfree.com
planning into a single empowered body of business and technology representatives.
Led the development of a data management project charter that defined the scope and
objectives of
the company s new data warehousing initiative. The project charter defined key
requirements,
assessed the skill gap of the organization, defined a technical architecture to guide
deployment, and
provided a workplan and cost estimates for implementing the first iteration of the data
warehouse.
Technical architect responsible for the development of a data warehouse architecture to
track metrics
and analytics related to drug reactions/interactions and public safety. The data
warehouse solution
design is intended to help case managers identify potentially dangerous drug reactions
that were
reported to the FDA or mandated changes to the product labels and documentation. The
solution
architecture was designed with Oracle 9i (database), Informatica (ETL), and Business
Objects
(Reporting/Analytics).
For a large metropolitan school district, Led the requirements definition phase for a
district-wide data
warehouse to provide administrators, principals, and teachers with analytics and metrics
about
student performance and demographics, special education, finance, and human resources. A
data
model was developed to represent all required data needed to drive the new reporting
requirements.
The architecture will employ Oracle 9i, Business Objects, and Ascential DataStage as key
solution
vendors.
Senior Manager, Andersen, LLP June 1992June 2002
Defined a data management governance model for a quasi-governmental international
financing
corporation to assist them in managing very complex information and analysis
requirements.
Analyzed the organizations existing IS governance organizations and developed
recommendations for
transitioning the existing groups into an integrated Data Management Council empowered to
make
information planning decisions across the company.
Designed a web-based sales and distribution applications architecture for a national
insurance and
financial services company to provide over 4,000 mobile field agents with access to
corporate
marketing and sales information. Incorporated various components into the architecture
including
legacy systems, commercial packaged software, operational data stores, and data
warehouses.
Participated in a corporate cost take-out project for a large national insurance company
as the leader
of the IT review team. Reviewed all aspects of the IT department to identify
opportunities for
productivity improvements and cost reductions. Areas reviewed included IT strategy and
governance, project prioritization and acceptance, software development methodologies,
project
staffing, professional development and training, cost allocation, vendor management, and
emerging
technology adoption. Identified $25 million of recurring savings as a result of the
overall initiative.
Led the Y2K Business Continuity Planning Project Management Office supervising over 14
people to
perform a complete corporate review of Y2K business continuity risks. Defined the
methodology,
templates, and protocols for developing the appropriate business continuity plans to
mitigate risks
related to disruption in business processes or third party services. Scope of project
included MetLife,
MetLife Auto and Home and 12 other subsidiaries nationwide.
Technical lead in defining a new project acceptance and prioritization process for the
Field
Development Group of a large national insurance company. Process was supported by the
purchase
and customization of a new project management tracking system that enabled the tracking
and
reporting of projects against budgets and timeline. New system also provided staffing
forecasts and
utilization reports.
Led the architecture and development of integrating Oracle 11i and Siebel 2000 using
webMethods
6
Evaristo Art Barrios
rd
159 W 53 Street #34E, New York, NY 10019
Home 212-***-**** Mobile 973-***-****
Email: abo5ps@r.postjobfree.com
Enterprise and B2B Server platforms for a large telecommunications company. The
architecture
included the automation of enterprise processes across sales, marketing, logistics,
customer service,
and finance. Several external vendors were integrated using the webMethods Trading
Partner server
to seamlessly exchange information with enterprise systems. Art was also managed the data
conversion effort from legacy SAP systems to the new Oracle 11i and Siebel 2000
application
platforms.
Speaking and Publishing Credits
Information Strategies Across the Enterprise.
Educational Credentials
Rutgers University, Master of Business Administration with concentration in Management
Information
Systems
Rutgers University, Bachelor of Science in Accounting with concentration in Computer
Science
Languages
Spanish: fluent
7
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