R.Scott Carlton

Email: abo5a8@r.postjobfree.com

Address: ***** ***** ****** **

City: Renton

State: WA

Zip: 98058

Country: USA

Phone: 425-***-****

Skill Level: Management

Salary Range: 50

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

R. Scott Carlton

16215 135th Avenue SE, Renton, WA 98058 425-***-**** abo5a8@r.postjobfree.com

MANAGEMENT QUALIFICATIONS:

. Licensed to sell health and life insurance

. Proven organizational ability to manage multiple projects, issues, and solutions

. Professional experience implementing effective management practices to increase revenues, reduce costs, and improve service quality

. Led and developed teams to ensure quality customer experiences and organizational success

. Highly adaptable and flexible to frequent change in a virtual environment

. Proficient in many software applications including MS Office, Agile, and Trados (localization tool).

EDUCATION:

. Master of Business Administration University of Dayton; Marketing Concentration

. Master of Science University of Texas; Management

. Bachelor of Arts Kent State University; Spanish with Translation Concentration

. Certificate University of Washington; Software Localization

EXPERIENCE:

Author (2008-2011)

Under contract to AuthorHouse, Indianapolis, IN

. Wrote and published Blazing Ice, an autobiographical tale of show business (2011)

Entrepreneur (2004-2011)

Zippahose, Renton, WA

. Invented and patented a medical solutions product

. Directed and coordinated activities of production, pricing, sales, and distribution

. Determined areas needing cost reduction and program improvement

Manager, Department of Technical Publications and Software Localization (1999-2004)

Spacelabs Medical, Inc., Issaquah, WA

. Directed daily operations, formulated policies, and coordinated human resources

. Managed localization and internationalization/globalization of technical documents and software, including the maintenance of a database of 700,000 strings. Worked with staff and vendors to build localization kits.

. Supervised a staff of 40 technical writers, localizers, and technical support people.

. Negotiated contracts with localization vendors, freelance translators, and software application agencies.

Achievements:

. Created, edited, revised, and archived all operations manuals, data sheets, and service manuals

. Created the structure and process for converting 1800 technical documents into 22 commercial CDs for distribution to customers and service reps

. Wrote the new Training and Reference Manual for the Technical Publications Department and a 125-page Tech Pubs' Style Guide. Updated both documents on a regular basis

. Developed a significantly improved tracking system for works-in-progress

R. Scott Carlton Page 2

. Adhered to corporate, FDA, and FCC regulations, and brought all international documents into compliance with CE standards

[As part of restructuring due to the takeover of Spacelabs Medical by OSI Systems, Inc., the position of Technical Publications Manager was eliminated in May 2004.]

Contributor (2002)

Under contract (on personal time) to Microsoft's Encarta, Redmond, WA

. Wrote all the articles pertaining to coins, money, numismatics (coin collecting), postage stamps, and philately (stamp collecting) that appear in Encarta 2002 through Encarta 2009.

Business Development Manager (1997-1999)

Universe Technical Translation, Houston, TX

. Salesperson and project manager for large translation projects

Achievements:

. Secured $300K localization project with Schlumberger. Supervised a team of 20 professional Russian and Spanish translators and programming specialists. Edited the English original (360,000 words) to correct linguistic problems to make it suitable for translation.

. Initiated the proposal and oversaw $200K power generation-related localization project for General Electric

. Managed translation and localization/internationalization projects produced for Exxon, Control Telecom, Honeywell, and more than a dozen other petroleum and/or engineering companies.

Writer and Lexicographer (1994-1997)

Under contract to Krause Publications, Iola, WI

. Authored and desktop published the following major reference works:

. International Encyclopdic Dictionary of Numismatics (published in August 1996; 440 pp.)

. International Encyclopdic Dictionary of Philately (July 1997; 448 pp.)

. Targeted the dictionaries to professional coin and stamp dealers, auction houses, and libraries. Books have been sold worldwide. More than 430 technical terms are defined and then translated into 20 languages.

. Assembled and coordinated a team of 125 contributing scholars from all parts of the world. The team included museum curators, heads of national libraries, computer specialists, translators, and other technical experts.

. Wrote more than 700 technical articles and edited 400 additional articles submitted by contributors.

. Assisted Krause Publications in getting the books reviewed in appropriate professional journals and helped set up book signings and other promotional events. The reviews worldwide have been very positive.

Director (1988-1994)

Berlitz Language Centers, Houston, TX and Akron, OH

. Sold language programs and translations. Some negotiations were conducted in Spanish.

. Conducted market analysis and customer research, and prepared marketing plans for local markets.

Achievements:

. Improved the Akron Center's Berlitz U.S. ranking from 66th (out of 67) to 19th in less than one year.

. Conducted first union negotiations for entire Berlitz system.

. Project managed localization programs for Goodyear, Firestone, Diebold, and Hoover.

[Berlitz became a franchise organization in 1994.]

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