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Quality Training

Location:
Decatur, AL
Posted:
October 16, 2012

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Resume:

Marc Patterson

**** ********* ** *******, ** ****1 256-***-**** abo545@r.postjobfree.com

Summary: Results oriented team player who strives to motivate others through words and actions. Eager

learner with a strong work ethic and minimal supervision required. Detail oriented and safety

conscious.

Professional Experience:

AECOM (AC FIRST) Bagram AFB, Afghanistan Jan 2010 Present

QUALITY MANAGEMENT SUPERVISOR III / QUALITY MANAGEMENT ACTING DIRECTOR Feb 2011

June 2011

Implemented and adhered to the ISO 9001 2008 QMS within area of responsibility.

Directly managed 57 employees

Responsible for Interviewing, Scoring and Hiring for the Quality Management Department

Planned Quality Management 2012 budget including Manning and ODCs for Afghanistan North / East

Region.

Developed, implemented, and maintained a program of continuous improvement and quality-related

training for respective departments and Downrange FOBs .

Worked to insure all department s compliance with USG Program Work Statement (PWS) with AC

FIRST.

Worked to ensure compliance of AC FIRST CDRL requirements.

AC FIRST Point of contact for DCMA, Afghanistan North/East Region.

Developed and maintained Quality Advocate programs, supporting the involvement of the USG and

employees involved in quality programs.

Defined procedures to be followed for each respective key process.

Assisted in development of documentation such as Program Operating Procedures (POPs), Standard

Operating Procedures (SOPs) and Work Instructions (WIs) for their respective areas.

Documented and maintained records of the accomplishment of quality-related events.

Planned, coordinated and conducted audits as scheduled or directed in accordance with directives.

Verified implementation of proposed External and Internal Corrective Actions for noted non-

conformances.

Served as a Lead and Assistant Auditor for audits of Directorates/Departments or Branches within AGS

AECOM and AC FIRST.

Planned, coordinated and conducted Training pertaining to ISO 9001 2008 Quality Management System

Assisted Quality Systems Analyst in maintaining Customer Feedback Program.

Instructor - English as a Second Language classes for Foreign National employees.

Responsible for New Hire Orientation Training

Functioned as Act For TMDE Coordinator

AE COM Camp Taji, Iraq Apr 2009 Oct 2009

NONDESTRUCTIVE TESTING INSTRUCTOR & EQUIPMENT COORDINATOR

Functioned as Non Destructive Testing Trainer Instructor for a startup through transition operations

of a US Army/ Iraqi joint task force TAJI NATIONAL MAINTENANCE DEPOT producing Program Operating

Procedures, Standard Operating Procedures, Classroom, and Work-related Instruction Manuals

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Marc Patterson

1206 Pennylane SE Decatur, AL 35601 256-***-**** abo545@r.postjobfree.com

Provided complete On-The-Job Training plans, Assessment Employee Records, and Employee Training

Records traceable to be utilized by the Iraqi military reconstruction project.

Delivered and Setup a Fluorescent Penetrant, Magnetic Particle, and Crack Detector Workstations

Created specifications for testing and inspection of Small Arms, Generators, Russian T72 Tanks (Hull/

Turret), Russian BMP Hull/Turret), and M1114 HMMWV inspections.

BASF Huntsville, AL 2007-2009

Engineering Specification Test Team

Performed analytical and chemical analysis on raw materials through finished products to ensure

compliance with in-house and customer requirements. Maintained and troubleshot instrumentation.

Developed reference materials, performed analysis, created reports and released data. Operated the

Horiba Exhaust Simulator to ensure catalysts met or exceeded customer specifications.

Trained and cross-trained employees on proper procedures, test functions, safety and lab equipment.

Maintained regular communication with all lines of management to ensure quality parts were being

produced and shipped.

Operated laboratory equipment and instruments such as centrifuge, agitators, rheometer, chemical

balance scales,spectrometer, colorimeter, spectrometers,and other equipment

Quality Control Inspector

Conducted visual, destructive and non-destructive testing for automotive catalyst prior to release.

Inspected and measured quality parameters via approved measurement techniques, including CMM,

Calipers and Pressure drop. Provided written communications for engineering on findings. Input data

into LIMS systems for release and close out of parts prior to shipment.

Interpreted drawings, procedures and specifications.

Created and maintained files for inspection reports and non-conforming material reports.

Created factor from reference value for the catalyst being tested to ensure accuracy.

Selected to serve on the Behavioral Based Safety Committee.

Automatic Screw Machine Parts Decatur, AL 2006-2007

Non-Destructive Test Technician, Aerospace division

Performed inspection of aerospace fasteners for cracks or stress using florescent penetrant and

MAGNETIC PARTICLE testing. Provided written reports to Quality Manager and next line production.

Certified fasteners as defect-free prior to shipment.

Florescent Penetrant Level II

Magnetic Particle Testing Level II

Selected to serve on Safety Committee

Wolverine Tube, Inc. Decatur, AL 1993-2006

Senior Laboratory Technician

Performed numerous laboratory tests and provided in-process inspection service on manufacturing

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Marc Patterson

1206 Pennylane SE Decatur, AL 35601 256-***-**** abo545@r.postjobfree.com

operations making pass-fail decisions. Performed chemical analysis, purchased and produced, using

optical emissions spectrometry. Evaluated grain structure of metals by grinding, etching and mounting

of samples.

Quality Auditor

Inspected pin and dye tools providing test results and support to metallurgical engineers and

members of management team. Conducted experiments and maintained traceable records. Performed

dye-penetrate and ultrasonic testing.

Trained new personnel on testing procures

NDET (Eddy Current) Technician Level II

Served as ISO 9001 2001 Internal Auditor

Machine Operator

Operated copper toiling machine in the manufacturing and fabrication of technical tube products.

Trained new personnel on operation of machinery, micrometers, caliper and dial indicator readings.

Served on various Quality Improvement Teams.

Served as Shift Chair for the United Way Campaign.

Education and Training

Calhoun Community College Decatur, AL

Completed AC First Supervisor/Lead Training

Completed AC First Kaizen Training

Completed two years college course work

Emergency Medical Technician, EMT 1 Certification

ISO 9001:2008 Auditor Training Certification

Decatur High School Decatur, AL Graduate

OSHA Industrial Training and SAP Software Certification

Epicor Software Training

Proficient with computer hardware, software and networking

LabVantage Sapphire LIMS, Microsoft Excel, Word, Power-point, and Visio

Volunteer / Civic Work

Received Certificates of Appreciation while in Afghanistan from 3rd Battalion 401st Field Support

Brigade, Korean Hospital, 404th Civilian Affairs Battalion for providing live musical entertainment

Bagram Blues Band

Received AC FIRST Certificate of Appreciation as Instructor - English as a Second Language classes

for Foreign National employees.

Mentor to Teens

Convalescent Center Volunteer working with the elderly and shut-ins

Meals on Wheels Volunteer

Decatur Hospice Volunteer

United Way Volunteer

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Marc Patterson

1206 Pennylane SE Decatur, AL 35601 256-***-**** abo545@r.postjobfree.com

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