Mary Brown

Email: abo51g@r.postjobfree.com

Address: **** ****** *****

City: Bakersfield

State: CA

Zip: 93312

Country: USA

Phone: 661-***-****

Skill Level: Experienced

Salary Range: 30

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

MARY L. BROWN

3005 Odessa Court

Bakersfield, CA 93312

661-***-****

E-mail: abo51g@r.postjobfree.com

OVERVIEW: Productive, personable and energetic Business Assistant motivated to follow through to the last detail on assigned projects. Strong medical background accustomed to working in a confidential setting. Exceptional interpersonal skills with 20 years of management, operations and training experience combined with a track record of growth.

SUMMARY OF SKILLS:

Outstanding communication skillsaaiComfortable interacting with all organizational & cultural levels.

Highly OrganizedaaiExpert in mutli-tasking & prioritizing.

Flexible & AdaptableaaiAssimilate quickly in transitions, switching roles as needed to maintain productivity. Embrace new concepts and methods.

Detail-Oriented & ConscientiousaaiKeen eye for errors and inconsistencies, striving for flawless output.

Computer ProficiencyaaiMS Word, Excel, Access, RIMS, QMACS, QuickBooks; Microsoft Office, Allscripts/Misys Management Software

Additional ExperienceaaiActivities Coordination, Medical Plan Marketing, Medical Terminology, ICD-9/CPT Coding, Medical Insurance Billing and Verification, and Physician Credentialing.

EMPLOYMENT HISTORY:

2010-2012 San Dimas Medical Group, Inc.

Executive Assistant to the Director of Operations

aai Assist the Director of Operations in day to day operations of supporting the needs for running a large OB/GYN Practice.

aai Credentialing of ten (10) physicians and two (2) Nurse Practioners for IPAaaiais and Health Plan Contracts.

aai I take minutes to the Board of Directors, two (2) Executive Committee Meetings, Hospital Liaison Meetings and Risk Management Meetings

aai Update the Human Resources Handbook, transcribe letters for physicians, maintain the Misys Calendar scheduling for ten (10) physicians, two (2) Nurse Practioners, Ultrasound, and special procedures.

2006-2009 HealthSmart Benefit Solutions, TPA, Bakersfield, CA

Customer Advocate & Resolution Expert

aai Served as a liaison to Kern County Employees to provide customer service for special issues in all aspects regarding their health benefit program.

aai Researched denied claims and authorizations for accuracy

aai Provided Administrative support to the Director of Provider Relations in Credentialing processes.

aai Answered and researched inquiries of eligibility status

aai Responsible for updating health plan documents and keeping members informed of changes in their plan.

MARY L. BROWN (Resume continued)

Page 2

2004-2005 Schaller Anderson of California. TPA, Bakersfield, CA

Provider Relations Representative/Office Manager

aai Facilitated presentations to medical providers and staff on claims and pre-authorization procedures

aai Researched denied claims and appeals for accuracy

aai Provided all administrative support to the Medical Director and RN Case Managers

aai Assisted Director of Provider Relations with Credentialing packets.

aai Oversaw the daily operations of the local office and provided direct supervision to the administrative assistant and controlled office inventory.

2001-2003 DMJM+HN, Delano CA

Project Secretary

aai Provided support services to the Senior Construction Manager, Contract Manager and Assistant Construction Managers

aai Proofread and edited all outgoing bid package correspondence to state contractors

aai Prepared month end reports for the California Department of Corrections

2000-2001 CHW - Mercy Memorial Home Health Agency, Bakersfield, CA

Office Manager

aai Directed the functions of data entry, medical records and front office clerical support

aai Tracked all clinical licensures and maintained personnel files to meet JCAHO and HIPPA guidelines

aai Prepared agendas and took minutes for all state mandated meetings

aai Provided administrative support to the Director of Patient Care Services

1995-2000 CHW aaiaii Managed Care Systems of Kern Co., Bakersfield CA

Administrative Assistant

aai Provided administrative support to the CEO and Medical Director

aai Coordinated and scheduled meetings, conferences, seminars and travel accommodations for senior management

aai Prepared agendas and took minutes for IPA Executive Committee, Board and Stock Holders Meetings

1990-1995 CHW aaiaii Integrated Care Systems, Bakersfield, CA

Patient Information/Office Manager

aai Initiated patient referrals by verifying insurance benefits and eligibility for home health and IV therapies

aai Coordinated and tracked billing documentation for reimbursement purposes

aai Audited patient charts to ensure they met JCAHO and QA requirements

aai Prepared month end reports, A/R, A/P, and oversaw daily office operations

aai Provided clerical support to the General Manager, Director of Nursing and Director of Pharmacy and assisted in month end inventory.

MARY L. BROWN (Resume continued)

Page 3

Prior to 1990 Previous Employers and References Upon Request

Experience includes Dental Office Management and Chair-side Assisting, Hospital Inpatient Billing, Court Clerk Duties, Petroleum and Real Estate Industry, as well a working as a Hospice Volunteer

EDUCATION:

Bakersfield College, Bakersfield, CA.-.Business Major

Taft College, Taft, CA.-.Business Major

Taft Union High School, Taft, CA.-.High School Diploma

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