ASHLEY HODGES

Professional Experience Continued

…Continued…

ASHLEY HODGES

**** ****** **. abo4ca@r.postjobfree.com

QUALIFICATIONS SUMMARY

Administrative support professional and manager experienced working in fast paced environments demanding strong organizational, technical and interpersonal skills. Although I have no experience in a healthcare setting, I have personal experience and knowledge from college coursework completed. Trustworthy, ethical and discreet, committed to superior customer service. Confident and hard working plus possess ability to interact with individuals of all levels. Detail-oriented and resourceful in completing all job duties as well as a fast learner willing to learn; able to multi-task effectively. Some capabilities included:

- Appointment scheduling and sales experience.

- Answer multi-line telephone to screen, forward and take messages.

- Strong customer service background and dealing with current and new clients.

- Hear and resolve complaints from customers, patients, and public.

- Proficient with computer and office equipment; 70+ words per minute.

- Ability to run an office alone or as a team player.

PROFESSIONAL EXPERIENCE

Trip Plumbing Company- Chesterfield, Missouri 63015 2008 to 2009

Office Manager

Responsible for day to day running of large private plumbing company.

Responsible for data entry and time sheets for employees.

Handle multiple phone lines; address current and new clients.

Set up appointments of installs for technicians.

Order parts from providers file work permits with cities, processing and correct filing of all applications and work performed.

Fandango's Sports Bar & Grill- Kirkwood, Missouri

2008 to 2009

Bartender/Waitress

Took food and drink orders of customers and served their every need.

Handled money and credit card transactions.

Worked parties of 200+ people effectively while maintaining composure and great customer service skills.

Performed opening and closing bar duties, cleaning, plus basic maintenance.

Farmers Insurance Group- Pacific, Missouri 63069

2007 to 2008

Office Manager/CSR/Producer

Open and close office daily while operating professionally.

Generated inventory and sales reports of all business transactions.

Handled multiple phone lines and addressed concerns or questions of clients over phone, e-mail, or in office.

Filing and date entry

Set up new business appointments, made sales demonstrations, sold insurance products, processed applications, and collected insurance premiums.

Assisted with billing, collected premium money daily and accounted for it correctly before depositing it.

Bankers Life & Casualty Company- Chesterfield, Missouri 63015

2005 to 2007

Insurance Producer

Schedule Appointments.

Set up demonstrations of products and carried out sales.

Filled out all applications and processed them.

Assisted with underwriting for insurance products.

Collected premiums and deposited them as needed.

Education

Pacific High School- Pacific, Missouri 63069

AD Banker; Life & Health license- Creve Coeur, Missouri

AD Banker; Property & Casualty license- Creve Coeur, Missouri

Kaplan University

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