JaVonn Johnson

Email: abo3q9@r.postjobfree.com

Address:

City: Maryville

State: TN

Zip: 37801

Country: USA

Phone: 865-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Customer service agent/Certified trainer with more than eight years of experience planning, developing and implementing safety and human factors, blood born pathogens,extensive dangerous goods and hazmat training, commercial airline above and below wing, flight coordinator,and flight operation logistics skills.Industrial equipment operation,ergonomics, aircraft movement training,special commodities training, local emergency response training, aircraft search training, multiple aircraft specifics training.

Educational Background:

High School Dipolma from Ferris State University, Big Rapids MI 1/2001 to 8/2000 (political science)

Job History / Details:

Summary

Customer service agent/Certified trainer with more than eight years of experience planning, developing and implementing safety and human factors, blood born pathogens,extensive dangerous goods and hazmat training, commercial airline above and below wing, flight coordinator,and flight operation logistics skills.Industrial equipment operation,ergonomics, aircraft movement training,special commodities training, local emergency response training, aircraft search training, multiple aircraft specifics training.

Highlights

Aviation operations experience

Multitasking skills

Interpersonal skills

Enroute Air Traffic Control facility experience

Flight Service Station (FSS) experience

Industrial equipment operation experience

Written and oral commmunication skills

Terminal experience

Follows procedures

Application of risk-management principles

Focus on diverse responsibilities

Able to learn quickly

Able to lift and carry 50 lbs

Training development

Inventory control familiarity

Adaptive team player

Adherence to high customer service standards

Skilled trainer

Excellent time management skills

Effective problem solver

Meticulous attention to detail

Excellent research skills

Accomplishments

Certified trainer for Regional Elite Airline Service/Delta Airlines.

Experience

January 2005 to September 2012

delta airlines/regional elite knoxville, tn

certified trainer

Assisted with the development of hazard mitigation/control monitoring plans.Attended preflight briefings.Briefed passengers according to company and FAA requirements.Calculated load weights for different aircraft compartments, using charts and computers.Calculated the aircraft weight and balance, performance and fuel requirements.Assisted with the Safety Risk Management (SRM) process.Checked passenger and cargo distributions and fuel amounts to ensure that weight and balance specifications were met.Checked to ensure that food, beverages, blankets, reading material, emergency equipment and other supplies were aboard.Complied with customs, immigration and cabotage laws on international trips.Ensured the completion of all required aircraft forms, logs and reports.Implemented airfield safety procedures to ensure a safe operating environment for personnel and aircraft operation.Informed pilots potentially hazardous conditions.Inspected aircraft for defects and malfunctions, according to pre-flight checklists.Loaded and offloaded luggage and cargo with the use of conveyor belts or forklifts.Maintained air-to-ground and point-to-point radio contact with aircraft commanders.Maintained ramp and warehouse areas.Marshalled and pushed back aircraft.Monitored aircraft using radar, computer equipment or visual references.Monitored the arrival, parking, refueling, loading and departure of all aircraft.Determined the quantity and orientation of cargo and computed the aircraft's center of gravity.Directed and assisted passengers in emergency procedures.Directed ground traffic, maintenance or baggage vehicles and airport workers.Directed ground crews in the loading and unloading of aircraft cargo or baggage.Ensured the aircraft was clean and prepared for flight with provisions on board for the safety and comfort of the passengers.Relayed departure, arrival, delay, aircraft and airfield status to upline controlling agencies.Trained operations staff.

Education

Ferris State University Big Rapids, MI.

political science

Affiliations

Civic affiliations

Contact this candidate