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Customer Service Data Entry

Location:
Vienna, VA
Posted:
October 22, 2012

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Resume:

Lupita Uribe

Email: abo1xg@r.postjobfree.com

Address:

City: Vienna

State: VA

Zip: 22180

Country: USA

Phone: 808-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

OBJECTIVE: Professional, reliable, and courteous administrator seeking a position with daily opportunities to utilize my expertise.

Educational Background:

High School Dipolma from Heald College, Honolulu HI 1/2001 to 10/2008 (Medical Office Administration)

High School Dipolma from, Honolulu HI 1/2001 to 10/2012

Job History / Details:

Career Overview

OBJECTIVE: Professional, reliable, and courteous administrator seeking a position with daily opportunities to utilize my expertise. Bilingual (Spanish) professional with over 3 years experience in a office. Demonstrated ability to provide exceptional support and service for a broad-range of staff and clients. Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.Executive Assistant - Word Processor - Data Entry Hard-working, multi-tasking Executive Assistant with outstanding telephone, scheduling and documentation skills.

Skill Highlights

Administrative support

Microsoft Office skills

Employee training and development

HIPAA compliance

Costumer Service

Cash management

Self-starter

Attention to detail

Filing and data archiving

OSHA compliance

Data Entry

Bilingual

Inventory control of titles

Professional Experience

October 2009 to June 2012

Tags of Hawaii Honolulu, HI

Title Adminstrative

Managed daily office operations and maintenance of equipment, maintaining accurate records for all business clients.

Trained new employees on multiple programs and data entry software.Completed and mailed bills, contracts, policies, invoices and checks.

Earned management trust by serving as key holder, responsibly opening and closing of the office.

Assisted customers in person and via telephone.

Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing.

Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.

Cross-trained and provided back-up for offfice when needed.

August 1999 to June 2006

Mercedes Benz of Fayetteville Fayetteville, NC

Title Administrative

Performs a variety of receptionist, clerical and record keeping duties

Comply with OSHA and JHACO laws and regulations.

Maintain strict confidentiality of all documents.

Handled all the registration of the new and used vehicles, contracts for all the sales, was cross-trained to cover for the receptionist and service receptionist, customer service, handled all funds for all sold vehicles.

Also provided several of clerical and administrative duties in support and including completing.

Offered outstanding support to management.

Established, automated and maintained highly efficient filing systems.

Greeted customers entering the dealership to ascertain what each customer wanted or needed.

Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

Trained new employees by providing knowledge of specific tasks and policies.

Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.

Cross-trained and provided back-up for other customer service representatives when needed.

July 1998 to June 1999

Enhanced Laser Products Houston, TX

Receptionist

Handled a multi-line phone system, file, assisted sales with sales calls Provide administrative support to staff members across a fast-paced working environment

Responsible for meeting and greeting clients, and staff General administrative duties Mail management.

Offered outstanding support to management.

Established, automated and maintained highly efficient filing systems.

January 1998 to June 1998

Valley Auto World Fayetteville, NC

Service Receptionist

Cash handled, appointments, customer service, file Data entry duties Handled a multi-phone lines General administrative duties

Offered outstanding support to management.

Established, automated and maintained highly efficient filing systems.

Cross-trained and provided back-up for other customer service representatives when needed.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

December 1996 to March 1997

Education

October 2008 Heald College Honolulu, HI

Applied Sciecne Medical Office Administration,

Associate

Additional Information

Achievements

Volunteer at Helemano Preschool at Book Fair and in a classroom when needed

Dean's list every quarter

Years of organizational skills in an administrative



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