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Customer Service Sales

Location:
Las Vegas, NV
Posted:
October 16, 2012

Contact this candidate

Resume:

Matthew B. Culp

Resume: PDF/Word

Phone: 702-***-****

Email: abo1mz@r.postjobfree.com

I am a creative and driven professional seeking a career that will allow me to indulge my

passion for technology and problem-solving. I am patient, work well with others, learn

quickly, and can manage my own schedule. My administration experience along with my strong

customer focus will bring a balance between details and the big picture to your

organization.

Education

Microsoft Certified IT Professional:

Enterprise Administrator on Windows Server 2008

Microsoft Certified Technology Specialist:Windows Server 2008 Applications Infrastructure, Configuration

Windows Server 2008 Network Infrastructure, Configuration

Windows Server 2008 Active Directory, Configuration

Windows 7, ConfigurationCompTIA Certified:

Security+

Network+

A+ IT Technician

STI Knowledge Certified Help Desk Professional

The Ohio State University Undergraduate - Columbus, OH - 1997-1999

Skills

Social skills

Customer relations, management experience, call center support, employee and end-user

training

Technical skills

Network design and deployment, cloud computing, mobile device communication, data storage

and backup, virtualization

Software skills

Microsoft Windows, Microsoft Windows Server, Microsoft Exchange, Microsoft Office, Apple

OS, Unbuntu Linux, customer resource management, accounting, support ticketing softwareExperience

IndependentIT Consultant Consultant - London, UK - 2008-2012

Remote network administration for clients in Tucson, AZ

Local residential IT support

Furthered education by obtaining multiple IT certifications

TCR SolutionsTechnical Manager - Tucson, AZ - 2004-2008

Network design and administration for clients throughout the Tucson area

Strategized with business owners to increase technological productivity

Trained and supervised support personnel

Cardinal HealthTechnical Specialist - Dublin, OH - 2001-2004

Developed interfaces between ordering software and pharmacy systems

Provided technical and customer support for pharmacy distribution customers

Developed processes and procedures for case handling and tracking

Computer Success Sales Manager - Columbus, OH - 1998-2001

Appraisal, acquisition, and sales of enterprise-level computer equipment

Managed retail sales staff of approximately ten employees

Corporate sales, customer service relations, technical support

The Ohio State University Lab Monitor - Mansfield, OH - 1997-1998

Oversaw lab of approximately one hundred Windows and Apple computers

Assisted students with university software issues

Hobbies

Cooking, Gaming, Guitar, Reading, Running, Travel

Detailed work history, references, and salary available upon request



Contact this candidate