Post Job Free

Resume

Sign in

Customer Service High School

Location:
Ocala, FL
Posted:
October 15, 2012

Contact this candidate

Resume:

Amanda E. Briggs

Email: abo1fj@r.postjobfree.com

Address:

City: Ocala

State: FL

Zip: 34471

Country: USA

Phone: 352-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Organized, disciplined, and energetic manager with over 5 years experience in a fast-paced business operations setting with direct responsibility for: all accounts payables and receivables, monitoring multiple data bases to track inventories, providing on-site training for all new employees, and other miscellaneous management duties.

Educational Background:

High School Dipolma from College of Central Florida, Ocala FL 1/2001 to 2/2012 (Law Enforcement/Criminal Justice)

High School Dipolma from Pinellas Park High School, Ocala FL 1/2001 to 10/2012

High School Dipolma from St. Petersburg College, Ocala FL 1/2001 to 10/2012

Job History / Details:

Career Overview

Organized, disciplined, and energetic manager with over 5 years experience in a fast-paced business operations setting with direct responsibility for: all accounts payables and receivables, monitoring multiple data bases to track inventories, providing on-site training for all new employees, and other miscellaneous management duties.

Skill Highlights

Spreadsheet development

Report analysis capability

Microsoft Office skills

Administrative operations

Team building

Employee training and development

Business correspondence

Inventory systems management

Proficient in Microsoft Excel

Proficient in Microsoft Word

Proficient in Microsoft Office

Proficient in Microsoft Power Point and Outlook Express

Effectively interact with senior management

Skilled at legal and non-legal research

Strong verbal and written communication skills

Creative problem solving skills

Core Accomplishments

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Computer Proficiency

Created PowerPoint presentations that were successfully used for business development.

Training

Responsible for training all new employees to ensure continued quality of customer service.

Data Organization

Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.

Developed inventory tracking spreadsheets using Microsoft Exel.

Professional Experience

January 2001 to February 2007

American Book Sales Pinellas Park, Florida

Manager

Managed, monitored, planned, and oversaw all aspects of the companies business operations on a day to day basis.

Education

2012 College of Central Florida Ocala, Florida

Associate of Arts Law Enforcement/Criminal Justice

Associates Degree in Law Enforcement and Criminal Justice

Pinellas Park High School Pinellas Park, Florida

High School Diploma College Preparatory Curriculum

Senior class president

St. Petersburg College St. Petersburg, Florida

Elementary Education

Completed two years of a four year degree curriculum in Elementary Education.



Contact this candidate