Tonya Berry

Email: abo08z@r.postjobfree.com

Address:

City: Washington

State: IL

Zip: 61571

Country: USA

Phone: 309-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced Real Estate professional with strong leadership and relationship-building skills.

Educational Background:

High School Dipolma from Illinois Central College, East Peoria IL 1/2001 to 3/1996 (Marketing)

Job History / Details:

Professional Background

Experienced Real Estate professional with strong leadership and relationship-building skills.

Skill Highlights

Staff training/development

Consistently meet goals

Sales

Event Management

Customer Relations

Vendor Sourcing

Team Player

Public Relations

Enthusiastic caregiver

Phone communication

Organizational skills

Patient/family focused

Accomplishments

Leadership

Served as key contributing member to Leadership team.

Supervision

Supervised sales team to monitor sales activity and goal achievement.

Professional Experience

10/11/2012 12:00:00 AM

May 1998 to February 2002

GMAC Real Estate/Better Homes and Gardens/BDC Washington, Illinois

Real Estate Manger

Developed a comprehensive training program for new sales associates.

Planned and directed staff training and performance evaluations.

Reviewed operational records and reports to project sales and determine profitability.

Monitored customer preferences to determine focus of sales efforts.

Trained all incoming sales team members.

Created and directed sales team training and development programs.

Contacted customers by phone and email in response to inquiries.

Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.

Promptly resolved all customer requests, questions and complaints.

June 1995 to May 1998

BDC Realty, Inc. Washington, Illinois

Real Estate Coordinator

Provided efficient customer service to clients

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development

Provided support towards CEO and sales team in managing operation workflow.

January 1986 to June 1990

Samaritan International Peoria, Illinois

Sales Coordinator

Executed interior, and exterior designer specifications for institutional, and non-profit organizations.

Coordinated company trade show booths, and speakers.

Education and Training

1996 Illinois Central College East Peoria, Illinois

Associate of Arts Marketing

Dean's list

Certifications

Real Estate License (1996)

American Airlines Travel and Tourism Academy (1991)

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