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Customer Service High School

Location:
Ocala, FL
Posted:
October 11, 2012

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Resume:

Kim Rispo

Email: abo08w@r.postjobfree.com

Address:

City: Ocala

State: FL

Zip: 34474

Country: USA

Phone: 352-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic and reliable office skills working with a diverse group of people.

Educational Background:

High School Dipolma from Lake Weir High School, Ocala FL 1/2001 to 6/1995 (General)

Job History / Details:

Career Overview

Energetic and reliable office skills working with a diverse group of people.

Skill Highlights

Problem resolution

Administrative support

Meet deadline

Schedule management

Meets/exceeds goals

Self-starter

Filing and data archiving

Quality assurance

Core Accomplishments

Calendaring:

Planned all meetings and travel .

Travel Planning:

Booked heavy domestic and international travel for clients.

Vendor Management: Negotiated low vendor rates for personal and business needs.

New employees by scheduling training, answering questions and processing paperwork.

Event Planning

Successfully planned and executed corporate meetings, lunches and special events.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Professional Experience

November 2004 to April 2008

Sprint/Nextel Ocala, Fl

Account Executive

Performed regular telephone contact with customers to ensure continues account satisfaction.

Provided efficient customer service to clients.

Successfully handled 50 to 70 accounts under my direct supervision.

Updated clients accounts and information on a monthly a needed basis.

Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects.

Developed new customer relations through telephone contact and sales activity.

August 2008 to Current

Errands 925 Ocala, Fl

Owner/Operator

Earned client trust by serving as key holder, responsibly opening and closing private high-end homes for vendors.

Described product to customers and accurately explained details and care of personal items.

Worked closely with clients, team, customers to produce positive result.

Provided coaching, mentoring, and consultation to staff to enhance staff development.

Resolved guest complaints.

Consistently received positive feedback from guests on performance reviews.

Created repeat business by developing long-term relationships with regular customers.

Accurately read, understood, and carried out written instructions.

Completed all repairs and maintenance work to company standards.

Counted and verified orders picked to ensure accuracy.

Education

1995 Lake Weir High School Ocala, Fl

High School Diploma General



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