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Customer Service Manager

Location:
Newaygo, MI
Posted:
October 10, 2012

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Resume:

Tamera's InformationLocation: NEWAYGO, MITitle: Store managerExperience: 0-1 yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: StudentWork Status: U.S. CitizenMember Since: 2012-08-10 Helpful Links

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Tamera Ryman

5477 E 86th St.

Newaygo, Mi 49337

Phone: 231-***-****

Cell: 231-***-****

E-Mail: abo03n@r.postjobfree.com

Professional Summary

Meticulous Store Manager, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes outstanding customer service, employee scheduling, strong decision making skills, cost control, daily balance of books, organized and reliable. 16 years experience in retail and management.

Skill Highlights

Problem resolution

Credit card processing

Administrative support

Multi-line phone usage

Meet deadline

Adaptability

Meets/exceeds goals

Conflict resolution

Self-starter

Strong organizational skills

Attention to detail

Creative problem solver

QuickBooks

Listening skills

Employee training and

Fast learner

Development

Fast learner

• Floor set design and visual displays

Courteous demeanor

Large cash/check deposits

Problem solver

Store maintenance

Energetic work attitude

Local/state health laws

Inventory control

Inventory control

Employee scheduling

Shipping and receiving

Consistently meet goals

Customer service

Cross-functional team management

• Employee hiring and retention

Training staff

Problem resolving

• Commitment to quality and service

Work Experience

April 2012 to August 2012

Hilltop Express

Newaygo, Michigan

Store Manager

I open/close store. Inventories and ordering. I do the weekly schedules for employees. run tills, customer service. I set up tills/atms and safes with monies. i do daily balancing of shifts.i put away orders and stock shelves.

May 1996 to

Ferguson's Country Store

April 2012

Newaygo, Michigan



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