Human Resources Customer Service

Jaime Rivera

**** ** *** ***** ***. G***, Fort Lauderdale, FL 33304 321-***-****

******.*******@*****.***

Objective

A challenging and responsible position with professional growth and development.

Work Experience

Staffing Coordinator

09/2011 - 09/2012: Miami Gardens Care Centre - Miami Gardens, FL

- Coordinated staffing schedules and ensured staffing for nursing units on all shifts for one

hundred and twenty bed facility. Monitored and calculated hours worked by RNs, LPNs, and CNAs

daily. Assure PPDs were accurate according to state guidelines and facility budget. Completed nursing

staff monthly and daily schedules.Interacted with nursing staff to cover daily staffing requirements.

Secured coverage for any open shifts,positions and vacation requests . Prepared and completed daily

nursing hours report for the Adminstrator .Maintained log of PPDs and nursing hours. Reviewed punch

detail report daily and assisted Human Resources or Payroll Coordinator with payroll by checking for

accuracy in the hours report worked by nursing staff.Maintained attendance log for all nursing staff.

Pre-screened all clinical staff for possible employment. Process all new hire paperwork including Level 2

background screening and drug test for all new nursing staff employees.

Staffing Coordinator

07/2005-03/2007 – Rosewood Health and Rehabilitation – Rosemont Orlando, FL

- Coordinated staffing schedules and ensured staffing for nursing units on all shifts for one

hundred and twenty bed facility. Monitored hours worked by RNs, LPNs, and CNAs. Assured PPDs were

accurate according to state guidelines. Completed monthly and daily nursing staff schedules.Secured

coverage for any open shifts,positions,vacation requests. Prepared and completed daily nursing hours

report for the Adminstrator .Maintained log of PPDs and nursing hours. Reviewed punch detail report

daily and assisted Human Resources or Payroll Coordinator with payroll by checking for accuracy in the

hours report worked by nursing staff.Maintained attendance log for all nursing staff. Pre-screened all

clinical staff for possible employment.

Account Executive/Recruiter

04/2003-08/2012: J.M.A. Restorations of Central Florida, Incorporated --Winter Park, FL

-Recruit and interview all applicants. Processed applications. Maintained all personnel files,

benefits, contracts, and processed time cards. Matched up employees to various duties according to

their skills. Placed outside calls and followed up on employees. Maintained the inventory of all tools and

equipment used by employees. Supervise a crew of 10-40 field employees on certain job sites.

03/2002-04/2003 – Westminster Care of Orlando – Orlando, FL

- Coordinated staffing schedules and ensured staffing for nursing units on all shifts for a four

hundred and twenty bed facility. Pre-screened all medical staff for possible employment.Completed

and maintained daily and monthly schedules. Prepared and completed daily nursing hours report for

the Adminstrator .Maintained log of PPDs and nursing hours. Reviewed punch detail report daily and

assisted Human Resources or Payroll Coordinator with payroll by checking for accuracy in the hours

report worked by nursing staff.Maintained attendance log for all nursing staff. Pre-screened all clinical

staff for possible employment.

Account Executive

06/1989-12/2001 – Pillowtex Corporation – New York, NY

- Responsible for processing and tracking all orders and invoices for clients. Run and maintain

daily reports for monthly projections. Responsible for customer service between vendors, buyers, and

company factories.

Staffing Coordinator

02/1985-06/1989 – Roosevelt Hospital – New York

- Coordinated staffing schedules and ensured staffing for nursing units on all shifts for a six

hundred and fifty bed facility. Worked for private duty registry for clients requesting private duty

services. Prepared and completed daily nursing hours report for the Adminstrator .Maintained log

of PPDs and nursing hours. Reviewed punch detail report daily and assisted Human Resources or

Payroll Coordinator with payroll by checking for accuracy in the hours report worked by nursing

staff.Maintained attendance log for all nursing staff.

Education

Lehman College – New York

Business Administration

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Adalai.E. Stevenson High School – New York

June 1981 – Graduate Academic Diploma

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Skills

Fluent in Spanish and English

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Microsoft Word, Excel, and Outlook

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Organizational skills

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Phone Etiquette

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References

Available upon request

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