Customer Service Supply Chain

Neha Sharma

Phone: 540-***-****, E-mail:*********@*****.***

SUMMARY

Supply Chain Management professional with cross functional experience

pursuing a long term growth opportunity

Industry knowledge in Manufacturing and Pharmaceuticals

1 Full life Cycle Implementations in APO DP

Experience in the Best Practice implementation methodology

Specific Areas of Expertise in SAP - APO and BI

Demand Planning (DP): Modeling: Master data, Transactional data, Info

Cubes, Planning Area, Planning Book, Data Views, Advanced Macros, DP

Interactive Planning, Univariate, Multiple Line Regression, Consensus

Forecasting, Promotion,Like-Modeling and Phase-in and Phase-out planning,

Mass Processing and Process chains. Extraction: extraction of the data to

excel, backup of the master and transaction data to the info cubes,

transfer of the demand plan data to legacy systems and ECC (R/3), releasing

of demand plan data to SNP and PPDS.

Business information (BI): Modeling: Process chains, Info Cubes, Multi

Providers, DSO Objects, Info Sets, Info Objects, Info Sources, Data

Sources, Update Rules, Transfer Rules, Communication Structure, Transfer

Structure, Info Packages. Extraction: LO and Flat file data Extraction for

Master and Transactional data. Generic Extraction, Activating Data sources,

deleting setup tables, Reporting: BEx-Analyzer, Condition reporting,

Exception highlighting, Restricted key figures, Calculated key figures,

Variables, Filter, Free Characteristics, Variants, Structures and RRI

(Report to Report Interface). Performance Tuning: Aggregates, Indexes,

Compression, Partitioning and Statistics.

EXPERIENCE:

Company: Value Consulting Position: SAP DP Analyst

HERNDON/VA

2012-Present SAP SCM 7.0 - APO DP

Conducted the requirement gathering for DP and supervised the

FIT-GAP analysis

Assisted in the configuration of DP objects MPOS, Planning

Area's, Planning Book, Data View and Macros

Configuration of the advanced macros for calculating

dollarized values

Design and Configured a seamless integration between the

alerts management tool in APO and the DP process to enable a

responsive supply chain

Design and development of the objects for integration of the

DP with legacy system such as logistics

Used unique forecast profiles for enabling product specific

forecasting for better forecast accuracy

Configured custom planning books to display financial

forecasting data

Built background jobs and variants

Worked on the CIF enhancements for the forecast release

process to ECC Demand management - ensuring the accuracy of

the custom sales order and delivery consumption

Configuration of the product and location split tables for the

managing the release of the forecast to SNP

Release of the T product forecast into ECC demand management

Conduced integration testing, system cutover, golive dry runs.

Provided post golive production support

SAP SCM BI 7.0

Configured Cubes and DSO's for History and Financial data

Configured BI objects such as Datasoure, Infopackage,

Transformations and DTP's

Configured BI structures for loading of the master data from

files and external legacy systems

Configured the BI structures for backing up of the planning

area data

Production support after Go Live

Company: Jupiter No Break Systems LTD Position: Demand Planner

OKHLA /DELHI

2007-2010

Creation of demand plan short term and long term for home and

industrial power generation units

Developing base demand using most appropriate statistical

models and agree base with customers using APO DP

Leading and supporting key blocks of S&OP process and

identifying key opportunities and issues.

Working in close coordination with stakeholders to understand

demand patterns and improving customer service.

Generation of forecast for gas generating units through

proposing like modeling and substitution models.

Working with extended team to support events planning and

acting as an arbitrator to eliminate bias in forecasting.

Working with customer service to ensure all events delivered

on time in full as per demand plan.

Act as guardian of sales and marketing, ensuring appropriate

demand and supply response is aligned.

Analyze and monitor forecast accuracy and bias and identify

and implement process enhancements to improve processes and

KPI's.

Company: Royal Merchant Position: Data analyst

JALANDHAR/PUNJAB

2005-2007 Creation of the demand schedule for the all sports goods

Creation of the short term and long term demand plan using

Excel

Work on customer collaboration to gather accurate market

forecast

Developing the consensus demand plan fusing the customer

forecast

Transfer of consensus demand plan to the shop floor execution

system

EDUCATION

2008-2009 MUMBAI EDUCATIONAL TRUST MUMBAI/MAHARASHTRA

Masters of Business Administration (MBA)

2003-2005 GURUNANAK DEV UNIVERSITY JALANDHAR/PUNJAB

Masters of Arts (MA)

SOFTWARE SKILLS:

Advanced Planning Systems: SAP ECC, SAP SCM APO, SAP BI

Languages and Database: C, SAP ABAP

Applications: MS Excel

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