Customer Service Technician

Jeff Stoddard

*** ****** **** *****, ***** ***** Phone: 208-***-**** E-Mail: ************@*.**********.***

Experience

Producer, Director, and member of the technical staff at TVCTV 2010-Present

• Control room operator, technical director

• Head end room technician

• Camera calibration, content editing, content programming

Building Inspector Accurate Home Inspections of Nampa 2003-Present

Technician, Field Service and Installation Specialist at Preco Inc. January 1993-January 2003

• Customer service representative

• Develop customer solutions, installation procedures and documentation

• Travel world wide to customer locations to instruct management, engineering, and installation staff

• Patent Initiation

• Prototype development

• Project management

• Product development

• Supply chain management

• Team leader

• Source inspector

Engineering Technician at California Amplifier/Amplica Inc. August 1983-October 1992

• Test, troubleshooting and repair of microwave communications and radar products

• Prototype development

• Amplifier and subsystem design

• First point of contact for customer issues

• Source inspector

• Education

Boise State University 2007-2012

BA, General Studies, communication minor, visual art minor

Graduate Certificate in Digital Media Studies

Visual Art Minor

Dean’s List

Honors College

ITT 1981-1983

AAS Electrical, Electronic Communication Engineering

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