M. France Salerno

*** **** *****

Ventnor, NJ ***06

E-Mail abnzg6@r.postjobfree.com

Home 609-***-****/ Cell 609-***-****

Profile:

Throughout my professional career have had the opportunity to learn many things I have

Developed skills in communications and interpersonal relationships I have implemented

and developed procedures worked with marketing on promotions to increase data base

and company profits.

Skills:

I have developed trained, staffed, scheduled and managed all phases of Marketing, Customer Service

and Call Center while keeping with in guide line and budget.

Work Experience:

Trump Entertainment 2006-2012 Assistant to Sr. VP of Marketing

Reported directly to VP maintained calendar scheduled meeting, answered E-mails

made traveling arrangements worked on special project with marketing, Credit and

E-Commerce maintained department training, staffing and payroll. Assisted in meeting

Pier Shop’s at Caesar’s 2004-2006 Director of Guest Service

Was liaison between Pier Management, Caesar’s Casino and Business Owners responsible for

Trouble shooting planning Special Events with Restaurants and business worked with VIP customers

managed service desk staffed trained and scheduled.

Tropicanna Casino 2001 - 2004 Casino Marketing - Player Development

Increase profit and customer data base through marketing incentives and promotions.

Networking, maintaining customer satisfaction while staying in established guide lines for

complimentary’s

Sands Casino 1997- 2001 Marketing- Director of Casino Host

Trump Plaza 1989- 2001 Marketing- Manager of Casino Host

was hands on with training, staffing and scheduling department trained with company

policies and complimentary guide line keep staff informed and up dated on up coming

events made arrangements for guests rooms, dinners, shows based on guide lines

Education:

Price Jr. College Philadelphia, Pa Associates Degree Business Administration

ACCC Atlantic City, NJ Training Classes Management

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