Quality Control Manager
Resume:
FRANK WILLIAMS
Maple Heights, Ohio 44137
Cell: 330-***-****
Phone: 216-***-****
Email: ***********@***.***
CAREER SUMMARY
Highly experienced environmental professional. Skilled in delivering
positive results in customer and quality services by maintaining company's
mission and vision. Monitors budget to reduce expenditures wherever
possible to save company money. Able to direct and supervise staff of up
to 130 individuals in housekeeping, janitorial, and patient transport
services of large corporations. Ability to motivate and encourage staff to
perform at the best of their ability and to complete all tasks in a timely
and proficient manner.
SKILLS/QUALIFICATIONS
. Trainer
. Manager-Scheduling-Recruiting
. Annual Performance Reviews
. Budgeting
. Coaching/Counseling
. Microsoft Word-Excel-Access-Outlook
. OSHA
. Safety Committee Chairman
. Quality Control & Supply Management
WORK HISTORY
Crothall Healthcare Inc. #1519
Assistant Director II 1994-2012
* Planned and prepared employee work schedules
* Coordinated activities with other departments to ensure that services
were provided in an efficient and timely manner
* Inspected work performed to ensure that it meets specifications and
established standards
* Performed/ assisted with duties as necessary
* Conferred with staff to resolve performance and personnel problems,
and to discuss company policies
* Established and implemented operational standards and procedures for
the departments supervised
* Investigate complaints about safety issues, service and equipment,
and took corrective actions
* Maintained required records of work hours, budgets, and payroll
* Inspected and evaluated the physical condition of facilities to
determine the type of work required
* Checked and maintained equipment to ensure that it is in working
order
EDUCATION
University of North Texas BBA-Marketing
Highlands High School
Diploma
PERSONAL INTERESTS
Ping Pong, Sports, Movies, Traveling and spending time with my dog
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