Home Health Assistant

ERICA RIVERA

**** *. **********

CHICAGO IL, 60630

CELL: 312-***-****

EMAIL: ***********@*******.***

BILINGUAL ENGLISH/SPANISH

EMR experience

Objective: To obtain a position within a hospital/clinic that seeks an ambitious, bilingual and career

conscious individual, a healthcare organization where my acquired skills and education will be utilized

toward growth and advancement.

Relevant Experience:

Hinsdale Orthopedics

January 2012 to Present

Support Activities:

1-2 work days prior to patient appointment, ensure that the following data has been secured:

medical chart, x-rays, MRI/dexa scan result: reports from outside sources e.g. lab results, x-ray

reports, etc.

Ensures that the exam rooms, cast rooms are clean and orderly and fully stocked.

Communication:

Internal: Patients, physicians, P.A.’s, administration, professional and non-professional staff.

External: Patients/families, ref physicians and their representatives, insurance carriers, vendors,

outside referrals sources and hospital staff.

Preparation of Clinical Data:

Assist with smooth flow of the clinic through preparation of charts in a timely manner by attaching

and filling out all necessary paperwork.

McHenry County Orthopedics

September 2008-Seprtember 2011

Surgical Patient Activities:

Ensuring surgical dictations is in the patients chart prior to the post op appointment.

When necessary, deliver x-rays for surgical procedures to hospital/surgery center.

Preparation of Clinical Data:

Assist with smooth flow of the clinic through preparation of charts in a timely manner by attaching

and filling out all necessary paperwork.

Essential Job Functions:

Patient Examination/Treatment

Escorts patients to exam /treatment rooms on a timely basis. Whenever possible, keep patient

representative informed regarding delays, if any occurring within the unit.

Prepares patients for appropriate examinations, triaging, as necessary, for radiologic studies.

Assists physicians, as needed, in the patient exam process.

Evaluates need for wound care, if any, and ensures adequate provision of care and patient

Education.

Provides for splint/cast applications and removals.

Processes Rx’s and dispenses samples as per physician order. Instructs/educates patients regarding

medication side effects.

Prepares injectable medications and equipment needed for aspirations.

Coordinates ref for ongoing services/needs (e.g., therapy services, home health, surgical

procedures, DME, etc.).

Acts as a patient intermediary/liaison for resolution of patient problems.

Physician Liaison Activities:

Responds to incoming phone calls and determine the best method for resolution of caller’s needs

through the identification of the most appropriate respondent (i.e., physician, administration,

clinical/ nursing staff, other support staff, etc.). Channels requests appropriately in an effort to

ensure resolution.

Secures charts related to diagnostic tests, physical/occupational therapy reports, etc. and discuss

issues with physicians. Relates physician information back to patient /requestor, completes charts

notes as appropriate.

Assists as requested in securing missing diagnostic codes /information on charge tickets.

Appointment Scheduling:

Schedule immediate care needs of patients when physicians are on call.

As assigned, registers and assists in scheduling of appointments for new/established patients.

Education:

Harold Washington College

Certified Nurse Assistant

Wilbur Wright College

General Courses

Contact this candidate