[Phone number]•[E-mail address]
[Your Name]
**** ********* **** ******* **. 30034•706-***-****•*********@*****.***
Dorothy Lott
Objective
Customer Service Representative
Experience
*/****-*/2010
West At Home Online
Customer Service Representative
Responsible for providing excellent customer care, taking incoming calls from customers about issues,
payments and information.
Order taking, being able to deal with irate customers calming them down and finding a solution to the
problem.
9/102011
West At Home Online
Customer Service Representative
Take incoming calls from customers for information or those whose are calling to order something they
saw on a infomercials.
Provide excellent customer service care, try to upsell products when customers call in with orders.
[Dates of employment]
[Company Name] [City, ST]
[Dates of employment]
[Company Name] [City, ST]
8/2008-11/2011
Colorado Technical University ONLINE
ASSOCIATE OF SCIENCE PARALEGAL
References
References are available on request.