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Customer Service Engineer

Location:
Yarmouth, ME, 04096
Posted:
January 16, 2013

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Resume:

Frank J. Klingensmith, E.I.

** ***** *****

Yarmouth, ME 04096

207-***-****

abnyym@r.postjobfree.com

Highly knowledgeable and results-driven entry level chemical engineer with 1 year experience in paper manufacturing, environmental compliance, and laboratory testing. Demonstrate high level of initiative, leadership, and problem-solving skills in a manufacturing environment. Exceptional communication, written, and interpersonal skills. Proficient in:

MS Word MS Excel MS PowerPoint PI Proficy Administrator MathCAD Minitab Lotus Notes

EDUCATION:

Bachelor of Science in Chemical Engineering May 2012

University of Maine, Orono, ME

GPA of 3.2 on a 4.0 scale

Dean List Honors

Courses taken include:

Thermodynamics I & II Unit Operations I & II Physical Chemistry

Chemical Reaction Kinetics Statistical Process Control Colloidal Science

EXPERIENCE:

Otto Pizza – Cook August 2012 - Present

Fulfill orders quickly while producing high quality food. Responsible for back of house operations in addition to adhering to industry sanitation levels.

Verso International Paper – Process Engineer Co-Op August 2010 - January 2011

May 2011 - August 2011

Assisted operations team with correcting exceptions to daily sewer flows. Distributed monthly sewer reports throughout mill. Provided logistical support for trials. Maintained databases needed for monthly quality reports. Diagnosed collected defects to resolve source issues. Worked with chemical sales teams to monitor felt moisture profiles. Inspected guide palms during wash-ups ensuring safe and proper start up. Helped promote safety throughout the mill daily.

•Overhauled coating formula to improve OME, increasing profits

•Coordinated multi-run trial to reduce scratches and coating buildup

•Coached machine operators to utilize new defect tracking systems

•Remodeled testing procedures for dry end tape pulls

•Gathered and summarized 4 years of data needed for kaizen study

•Reformulated all grades during a weeklong emergency TMP outage

Freetown Yankee Market - Customer Service Sales Representative May 2009 - August 2009

Falmouth Country Club - Line and Prep Cook May 2006 - August 2008

ACTIVITIES:

•Member, American Institute of Chemical Engineers, 2008-2012

•Delta Tau Delta International Fraternity, 2008-2012

oVice President

oDirector of Academic Affairs

oRitual Team Member

•Theta Tau, Professional Engineering Fraternity, 2011-2012

oSecretary

oFounding Father

•Sophomore Owl Society

oHistorian



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