Customer Service Sales
Resume:
Zavinta Buzeviciute
Denver, Colorado 80247
abny2e@r.postjobfree.com
Education
University of Colorado at Denver
Bachelor’s Degree in Science (Biology)
Work Experience
CSL plasma
Phlebotomist- September 2012- Present. Customer service, performing pheresis procedure following SOP’s, donor set ups and collection of samples for testing. Monitored donors for reactions, performed calibrations and verified maintenance. Ensured accurate and legible recordings and maintenance of data charts.
Donor support technician- August 2011-September 2012. Ensured accurate and legible recordings of patient’s data charts. Worked with donor management system as outlined in SOPs. Prepared donor machines and donor area for pheresis process. Monitored donors for reactions and responded to specific alarms on autopheresis equipment.
TV sales and Service
Receptionist- February 2004-August 2011. Kept data charts of customers. Answered phone calls and made
appointments.
Achievements
Volunteered at University of Colorado Hospital. Completed 90 hours of volunteered work at the Newborn
hearing department. Communicated with nurses and doctors about the results obtained.
18 years of Shotokan karate. Achievement: Black belt.
Awarded with employee of the month certificate from plasma center on August of 2012.
Earned Bachelors of Science degree in July 2012.
Currently working on pursuing Master Degree in Biology
Skills
Capability of working independently and in teams.
Excellent interpersonal skills and communication skills.
Ability to multitask.
Manages time well under pressure.
Knowledge of Microsoft, Excel and Power point.
Fluent in Lithuanian language.
Willingness to learn and adapt to new environments rules and regulations.
Rapidly acquires and applies new concepts.
Customer service.
Positive energy and outgoing personality.
Ability to find solutions in difficult situations.
Extreme attention to detail and ability to focus.
Ability to maintain confidentiality.
Willingness to work any shift.
Contact this candidate