Luz Otero

* ******** *******

Abescon NJ *****

609-***-****-352-***-****)

Email: abnx1t@r.postjobfree.com

Summary

Travel professional with over 15 years experience in the travel/tourism industry. Developed skills include; domestic and international ticketing, fares, usage of OAG, Sabre, PNR’s, modifying PNR, seat assignments, itinerary pricing, hotel/motel, car rentals, telecommunication, supplementary data, theory, client profiles. Available to work all shifts including weekends and holidays.

Professional Experience

Disney Worldwide Services, Kissimmmee FL, 2007-2012

Duties; customer service, merchandise, register

Carnival Cruises, Old San Juan P.R., 2004-2007

Duties: embarkation,debarkation,check-in, customer service, custom verification

Council Travel/STA, New York, NY, 2000-2002

Duties: reservations,PNR profile, bookings, phones, sales, customer service

Tower Airlines, Queens NY, 1999

Duties: checking-in, boarding,bookings,customer services

Tour Host Int’l, New York NY, 1995-1998

Duties; reservations, bookings, PNR profiles, reports, phones, customer service

Education

Betty Owens School LTD (major): Travel/Tourism with office skills 1994-1995

Electronic College (major): travel/Tourism 1987-1988

Languages

Fluent English and Spanish

References

Excellent references available upon request

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