Sales Manager

K e vin Hiser

***** ********* ***** – Pickerington, Oh 43147

Cell: 614-***-**** – abnv7v@r.postjobfree.com

Linkedin Profile: www.linkedin.com/in/khiser

High l y En do rs ed Se n ior S al es / S al es M an ag em ent P ro fe s sio na l

New Business Development – Key Account Management – Direct Sales and Reseller Partnerships

Consultative / Solution Sales – Sales Coaching – Cross Functional Relationship Building

Dynamic 13-year sales and leadership professional with proven ability to drive business through aggressive sales

initiatives that deliver revenue growth, market share, and market penetration. Conceptual thinker and strategic planner

who balances sales production and sales leadership. Experienced in technology/product evangelism and market

expansion. Well versed in dealing with diverse operational units.

Outstanding success in the building and maintaining relationships with key corporate decision makers,

establishing high-growth, high-profit accounts with excellent levels of retention and loyalty.

Strong background in identifying, establishing, and managing strategic relationships to leverage and

generate significant business opportunities. Talented motivator with keen business acumen.

Exceptionally well-organized, with a track record that demonstrates self-motivation, creativity, and

initiative to achieve both personal and corporate goals.

“Kevin is rare in my experience in that he desires to fully understand everything about his product, company

and the industry, before expending energy that may be misguided. This fact would make Kevin an excellent

choice for any role where intelligence, planning and strategy are key components for success.” - Mark

Donnigan, Channel Development Manager, Kaleidescape, Inc.

PROFESSIONAL EXPERIENCE

KALEIDESCAPE INC., Sunnyvale, CA – February 2008 – December 2008

Kaleidescape, Inc. has developed a new category of products and services that are transforming the way people

enjoy movies and music at home.

Sales Account Manager – Great Lakes Region

Managed and directed all facets of business development initiatives for the Great Lakes Region; played an

integral role in revamping sales philosophies and marketing strategies.

Built and managed strategic account relationships with retailers, system integrators, and residential

and commercial automation organizations within MI, OH, IN, KY, Eastern PA

Fostered consultative relationships with prospects and dealers to attain 90 percent increase in new

dealers within first 8 months and revenue increase from $674K to $840K for 2008. Skills exercised

included leading, listening to prospect/dealer needs, crafting solutions to those needs, and effective

follow through.

Created training sessions for new product rollout, sales/demonstration training and coaching for

sales teams of dealers, and technical/installation training for technical staff at dealers.

Consulted with business owners on key marketing strategies, metrics for measuring performance,

and training/coaching strategies for employees.

“Kevin is a focused, detail-oriented individual who is able to look at situations from various standpoints and

determine different and sometimes equally effective plans of action. He provides compelling presentations

whether it be one-on-one or to a large group. When spending time with Kevin, I find myself leaving the

conversations with more knowledge than when I entered.”- Robert Ruderman, Account Manager,

Kaleidescape

KEVIN HISER Page 2

REDEMTECH INC., Hilliard, OH - October - 2004-February 2008

A market leader in providing Technology Change Management solutions for MetLife, Oracle, Wells Fargo, Wachovia,

and numerous other Fortune 1000 companies.

Enterprise Account Executive

Created and implemented sales strategy with both new prospects and existing clients, with the goals of new

business development, client retention and growing top-line revenues through scalable, repeatable, structured

large account relationships.

Consulted with Fortune 1000 clients on risk management, data breech prevention, process

improvements and cost reductions due to effective IT asset management best practices.

st st

Consistent performer resulting in 1 year 124% of quota, second year 110%, and winner of 1

rd

annual President’s Club award, and 3 year of 96% of quota.

Average client revenue growth for 2007-2008 is 34%.

Instituted comprehensive performance metrics reporting initiative titled “Relationship Metrics”

resulting in proactive management and value communication of client’s ITAM program.

Excellent listening skills and ability to pay particular attention to detail. Was able to consistently

uncover new sales opportunities by keying in on client trends. One such example: I Created Data

Archival service generating over $100K in new sales revenue, while simultaneously saving the client

approximately $150K during the first 10 months of the offering.

Provided guidance to Account Managers to ensure alignment between tactical activities and

strategic plans for long term client growth.

“Kevin is an intelligent person who quickly came up to speed on a complex sale at Redemtech. Kevin is

effective at conveying the value proposition to his clients and becomes a trusted adviser.” - Jill Vaske,

Vice President, Redemtech

MINDLEADERS INC., Columbus, OH - 2001-2004

A leading worldwide provider of integrated e-learning solutions to businesses and government agencies.

Consultant, Custom Division,

Constructed effective regional marketing strategy introducing MindLeaders Custom Courseware

division to existing and potential clients.

Consistently the highest performer with accomplishments including being the first and only

Consultant to sell custom courseware services to new, non-existing client.

Created and implemented innovative approaches to prospects needs through an understanding of

MindLeaders products and services in order to propose solutions to prospects. One example:

Developed and proposed innovative training and certification programs for retail partner sales

associates of Alpine and Kenwood that was targeted at Vice-President of Sales.

Responsible for uncovering custom opportunities within the new and existing customer base to meet

assigned quota objectives.

Consultant, Learning Management Systems,

Responsible for all sales of the MindLeaders LMS within the US.

Coordinated and developed strategic MindLeaders brand Learning Management Systems collateral.

Generated LMS sales through cold calls, partnerships, webinars, seminars, and related marketing

activities. Trained Account Executives on techniques to uncover sales opportunities, present LMS

benefits, and the use of the LMS system in order to generate warm leads.

Developed client implementation process to ensure successful LMS implementations.

Created and conducted training seminars for clients on LMS usage in a client specific fashion.

Provided escalated technical support to both clients and internal technical support team.

KEVIN HISER Page 3

Business Development Manager,

Furthered MindLeaders corporate identity and sales with effective presentations, established rapport

based on listening skills and matched key objectives with partner programs, services, and products.

Consistent quota achievement of 100%. (2001 and 2002)

Signed largest deal in MindLeaders history, resulting in at least $545,000 in annual revenue. (GNS)

Created industry specific marketing presentations, promotions, and case studies to drive additional

interest in partnership with MindLeaders

Formulated new sales models that extended MindLeaders into new industries and opportunities.

“Kevin is a focused worker. He has great sales skills with strong attention to detail. I was quite impressed

with his unique ability to handle very difficult situations with clients and prospects in a calm, positive

professional manner.” - Hall Johnson, Sr. Director, Strategic Alliances, MindLeaders

BOYER & ASSOCIATES, Edina, MN -2000-2001

A Minneapolis based provider of business management software solutions, providing software implementation,

training, custom development, and integration services for medium to large clients.

Director of Sales,

Analyzed market potential, targeting areas of highest return, managed lead generations efforts, and

developed marketing programs increase marketing awareness and managed lead generation.

Effectively manage an aggressive marketing budget.

Developed case studies and reference stories for ongoing sales efforts

Implemented Solution Selling sales process to reduce sales cycle, increase profitability, and grow

qualified prospect pipeline.

Responsible for website development, content management, and site maintenance.

“Kevin Hiser and I worked together for several years before we hired him. Had Kevin been willing to move to

Minnesota I believe we would have had strong success. Kevin receives our highest recommendation as a

capable individual with a high degree of integrity who is willing to work hard.” – Jack Boyer, Owner, Boyer

Associates

SOLOMON SOFTWARE, Findlay, OH – 1996-2000

A leading developer of accounting, project management, and e-business software for mid-sized companies.

Regional Sales Manager,

Successfully signed new partners and managed VAR relationship within a 9 state region,

consistently exceeding sales goals while managing a $3.9million quota.

Increased regional revenue by 92% between 1996 and 1999.

Increased forecast accuracy by developing forecast model based on Solution Selling for partners.

Performed yearly Annual Partner Business Plans (APBP) with key VAR partners to define VAR

strategies, regional strategies, recruitment strategies, and regional goals.

Developed a “10 Step to Success” new partner launch program for VAR accounts

“… In his roles at Solomon he performed at a very high level, he was one of our best performers and was

well respected by his peers, managers, and customers. Kevin is very passionate about his work and was

consistently a top performer. …I endorse him enthusiastically ” - Mike Joseph, Senior Technical Recruiter,

Oracle Corporation

EDUCATION

BS in Business Operations, DeVry Institute of Technology, Columbus, OH

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