Training Project Manager
Resume:
WILLIAM “BILL” A. EASTHAM, JR., CQA, PMP **** Oak Ladder Court
703-***-**** (cell) Burke, Virginia 22015
abnt8f@r.postjobfree.com
PROFESSIONAL EXPERIENCE SUMMARY
Mr. Eastham has more than 25 years of experience in training and education program development and
evaluation, project and contract management, technology assessment and selection, and distance
learning eLearning (MLearing, Blended, Simualtions, Modeling and Games). He provides training and
mentoring in project and contract management, training program development, and program auditing
fundamentals. Mr. Eastham has experience as a manager and developer of operational qualification,
certification, and career development programs for the federal government and commerical cleints. He has
designed and managed more than 236 training courses, or more than 3,776 seat hours (multimedia CBT,
CD-ROM/DVD, distance learning, instructor-led, and simulator training) covering a host of technical,
management, and leadership topics. Mr. Eastham has served as a Project Manager for a number of large
scale learning, training, and information technology and career development programs in both the federal
government and commercial sectors; one to support the training requirements and career development for
12,450 individuals and another for 13,000 individuals. The projects covered the selection, creation,
development and deployment of technical, certification and career development training over several years.
He provides planning and facilitation for strategic change efforts, value-added research, performance
measurement, and recommendations for use in policy statements, team development, and the
development of formal training curriculum to support the implementation of performance improvement
efforts. Mr. Eastham is a Certified Quality Auditor (CQA) under the American Society for Quality (ASQ),
Past Chairperson of the ASQ Northern Virginia Section and a certified Project Management Professional
(PMP) under the Project Management Institiute (PMI).
EDUCATION
Wilmington University, Wilmington, DE, M.S., Business Management and Supervision
University of Virginia, Charlottesville, VA, B.A., Majors in Communication and Organizational Analysis
PROFESSIONAL EXPERIENCE
Sevatec, Inc. August 2008 to Present
Director of Operations, Human Capital and Learning Solutions
• Responsible for the development and consistent implementation and application of standards,
methods, processes, and training to ensure effective support to and operation of all Human Capital and
Learning Solutions programs and projects.
• Provides project management including financial reporting, contract management and procurement
support, team organization, internal scheduling/meeting, technical approaches, handling of customer
scope issues, and quality oversight of all projects.
• Provides strategic planning and vision development to ensure Sevatec’s position as a leader in the
human capital, learning marketplace.
• Provides direct oversight and project direction to the National Highway Institute, National Aeronautical
and Space Administration, and Department of Education contracts.
• Provides project management leadership, project management training and mentoring, working with
the Project Management Center of Excellence for company-wide implementation.
• Provides leadership, management and integrated quality assurance to promote both customer
satisfaction and minimal re-work and the development of methods, tools, and techniques to support
learning product development and implementation (courses, reports, research, and financials).
Mr. Eastham was elected to serve on United States Distance Learning Association’s (USDLA) Executive
Board as the 2003 Senior Vice President for National Chapters. He was elected as a general Board
Member through 2006 and served as the Vice President for Membership for USDLA. Mr. Eastham served
on the Distance Learning Accreditation Board (DLAB) and as a judge for the National Distance Learning
Awards for a number of years. He is currently an active member of the American Society for Training
Development (ASTD), International Society for Performance Improvement (ISPI), Project Management
Institute (PMI), American Society for Quality (ASQ – a past ASQ Section Chair), and the American Society
of Association Executives (ASAE) serving on the ASAE Ethics Committee.
SI International, Inc., Rockville, MD January 2005 – July 2008
Director, Learning Operations
• Provided project management leadership, oversight and training support for all project managers and
the development and implementation of project management certification training to meet the Project
Management Institute’s (PMI) standards for Project Management Professional (PMP) certification.
Project oversight is provided to such critical programs as The Financial Investigation Curriculum
sponsored by the Department of Justice, Asset Forfeiture and Money Laundering Section supporting
an initiative of the Organized Crime Drug Enforcement Task Force (OCDETF), as well as training
course development for the U. S. Marshall Service, Witness Protection Program (WitSec).
• Served as Program Director for the DoD Advanced Distributed Learning (ADL) Initiative; leading a staff
of 20 ( Software Engineers, Instructional Designers, Research Analysts, eLearning Infrastructure
Managers, Learning Technology Specialists, Educational Training and Technology Scientists,
Multimedia Designers, Project Managers; five sub-contractors) providing technical, research,
instructional capability, web design, and outreach support services; a four million dollar per year effort
to ensure the ADL Co-Lab Hub meets its mission for leveraging technologies and research for learning.
• Provides direct Project Management support to a number of Federal government training programs
including the OPM’s Human Resource Products and Services (HRPS) Project (a blended learning
solution of nine separate SCORM compliant courses of more than 120 seat hours), The Federal
Aviation Administration’s Air Transportation Oversight System (ATOS) Web-based course (more than
36 hours seat time, SCORM compliant), the Department of Labor’s Training and LMS Implementation
Support Project, full life cycle from requirements to implementation and enterprise deployment.
• Provides daily consultative services including financial reporting, team organization, internal
scheduling, training program and course design and development issues, project development and
implementation, and handling of contract issues and customer expectations.
• Provides integrated quality assurance and conducts project audits to promote and maintain high
standards for customer deliverables and satisfaction. Provides strategic planning and vision
development to ensure SI International’s position as a leader in the learning industry.
Windwalker Corporation (8a), McLean, VA December 1999 – October 2004
Vice President
• Served as a key member of the executive management team providing day-to-day technical direction
and management to Windwalker’s project management staff. Covered a range of contracts and
activities, from the development of web-based training in support of the GSA OnLine University and the
design of training materials in support of the Manufacturers Extension Partnership (MEP/NIST) in Lean
Manufacturing to web-based training development for the U. S. Department of Justice and test item
development for Test University (TestU), Inc
• Directed the activities of 30 programmers, instructional design specialists, graphic artists, and technical
editors. The team produced more than 10,000 test items, 225 micro courses (15- to 25-minute
educational refreshers) developed to meet state and national standards, and 100 tutorials on test
taking for TestU’s test-prep platform; largest of Windwalker’s contracts.
• Project Manager for the joint TestU and Riverdeep/The Learning Company/EDMARK project. Managed
the game-based design and development of a Web-based and CD assessment tool for Riverdeep; the
K-12 industry leader of game-based training.
• Provided strategic planning, technology assessment and recommendations to the Federal Acquisition
Institute (FAI) for the selection of their LCMS and course conversion of more than 260 hours of training
to current Web-based standards. Lead the effort for updating and the rewrite of the Competency-Based
Acquisition Career Model used by FAI for the Federal government.
The CENTECH Group, Inc (8a)., Arlington, VA
VP, Strategic Development, Quality Management June 1998 – December 1999
• Provided leadership and management for all information technology and software development
programs for the company as well as internal information resource management and assessment;
served as the Corporate Quality Manager (CENTECH was ISO certified and CMM Level 3 assessed);
provided leadership to some 225 staff and more than a dozen major programs.
• Program Manager for the U.S. Customs Service Office of Information and Technology (OIT) Training
Contract, a five-year $10-million contract for 20 people: programs included Automated Targeting
Systems (ATS Anti-Terrorism, Narcotics, and Passenger), Treasury Enforcement Communication
System (TECS), NCIC Certification Training, National Customs Automation Prototype (NCAP),
InfoBase, International Trade Prototype, supporting law enforcement worldwide.
• Directed and brought a new digital studio on line and worked with the broadcast studio team to improve
studio operations as part of the Custom’s Distance Learning program.
• Served on select US Customs’ Team supporting the NATO 50th Anniversary activities held in
Washington DC in 1999; worked with CNN and provided technical studio, information technology and
security infrastructure support for NATO operations, including Presidential support.
Additional Career Highlights:
• Program Manager for a training team of fourteen, providing technical training and education services
supporting a major federal government field office responsible for the training and education of more
than 450 federal employees and 12,000 contractors. Managed the Functional and Staffing Analysis
project for the Office of Tank Waste Remediation System/DOE; closed-out a critical Defense Nuclear
Facility Safety Board (DNFSB) audit finding; set the standard for Functional and Staffing Analysis.
• Invited to participate in a Readiness Assessment at the Fluor Daniel Fernald (FDF) Operation in Ohio,
conducted a training program assessment for Activities Involving Enriched Restricted Nuclear Materials
and edited the Team’s final report.
• As requested by the DOE Office of Environment, Safety and Health provided day-to-day technical
training, strategic planning, and organizational consulting services that fostered a performance-based
training organization for the Office of Technical Training and Professional Development.
• Provided key technical input and reviews for the development and implementation of the DOE Office of
Environmental Management’s (EM), Technical Employee Qualification and Standards Program (TQP),
co-authoring the final TQP guidelines for DOE; codified as a DOE Regulation.
• Started and served on the first DOE/EM Training Working Group to foster standards development and
implementation of training programs for DOE/EM in 1991; managed and directed development and
assessment of training programs under DOE Order 5480.20, Personnel Selection, Qualification,
Training, and Staffing Requirements at DOE Reactor and Non-Reactor Nuclear/Special Facilities.
• Provided direct support to the Office of the Deputy Under Secretary of Defense for Total Quality
Management in the development, implementation, and training of TQM throughout the DOD. Provided
technical/analytical support to the DoD/OSD Source Selection Process Action Team, DoD Quality
Award Process Action Team, DoD Quality Assurance Council, AQL Process Action Team (standards
committee), TQM Focal Points Group, and TQM Training Quality Management Board.
• Director, ATC and Landing Systems Operations and Development (HQ), conducted operational impact
assessment and cost effectiveness studies on navigational aids, instrument landing systems, training
systems/programs, communication/computer systems, and facility/site construction projects; managed
and provided contract oversight for more than 200 separate programs valued at $420 million.
• Director, ATC Training, providing technical and management training, and staff support for 22 Tactical
Air Command (TAC) bases; established training, qualification, certification, developmental programs for
more than 13,000 personnel and directed the activities of a Headquarters’ training staff. Approved site-
training programs based on an assessment of their training methodologies and operational practices;
and a member of the HQ USAF Air Traffic Systems Analysis Team and Aircraft Accident Investigation
Review Board Authority. Provided leadership and management responsibility for the development and
implementation of the only ATC officer-training program, which graduates 36 individuals per year at an
annual cost of $2.8 million.
• Chief, Contingency Airspace Operations Division (ACC, Osan AB, Korea), provided technical
assistance to the Korean Ministry of Transportation (MOT) and Korean Ministry of Defense, served as
a spokesman for the U.S. Forces Korea and was responsible for all airspace requirements.
• Served as Dover AFB Chief of Air Traffic Control Operations (CATCO), managing 2,500 square miles
of airspace, 95 personnel, and $250 million worth of communications, computer, communications, and
radar equipment. The facility was awarded the FAA Regional Director’s Certificate of Achievement for
outstanding performance in support of the National Airspace System; it was the only Air Force facility
so cited based in large part on the innovative use of the training simulators and training simulations to
support air traffic controller qualification and facility certification training.
SECURITY CLEARANCE
Top Secret/SBI/ESI (DoD) through 1999; U.S. Customs Service (USCS)/BI 1998 to 2000
NATO/Secret Service/White House/ U.S. Customs Special Projects Cleared 1999
Department of Homeland Security (DHS)/BI 2004
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