Robert B. Lettan
Townville, South Carolina 29689
abnrcl@r.postjobfree.com
864-***-**** (home)
864-***-**** (cell)
Objective:
Obtain a challenging “Operational Quality” position that offers opportunity to build professional
relationships, optimize process efficiency / cost of quality, foster a cultural of continual improvement, and
significantly contribute to the success of the company.
Summary of Skills:
Certified (1998) Six-Sigma / Lean Senior Black Belt - experienced practitioner (Master level),
countless success, driven on continuous improvement through waste and variation reduction.
Strong training and project management skills with a well organized, planned, and systematic
approach in tackling tasks, communicating / transferring skills, and completing assignments.
Excellent analytical, problem solving, communication, and interpersonal skills with the ability to
get along well with people from various cultures, backgrounds and management levels.
Excellent facilitation and team leadership skills with shop floor roll-up-the-sleeves involvement.
Practitioner of process improvement tools including Lean, Six Sigma, TPM, QSB, TOC,
Capacity, OEE, MBF, RCA, and COQ.
Extensive international manufacturing experience and exposure with Canada, Mexico, Brazil,
United Kingdom, Germany, and Turkey.
Team player with consistent positive “can do” attitude.
Experienced in multiple disciplines: Powder Metal, Machining, forging, plastic injection
molding, aluminum die-casting, sub-assembly, final assembly as well as transactional processes.
Highly skilled with PC: Outlook, MSWord, MSExcel, Power Point, and Minitab statistical
software.
Experienced in highly responsible positions within supply chain management, quality, and
manufacturing.
Performance characterized by integrity, dedication, and commitment to process improvement,
customer satisfaction, and business results.
Experience:
ESAB Welding and Cutting Products Florence, SC
IT Manufacturing Business Analyst (07/08 - 02/09)
Change Agent / IT Interface with the ERPLx implementation among Production, Purchasing, and
Quality across five North America Manufacturing facilities
Established / modeled mapping of processes (baseline) to identify current interrelation of data
systems, information flow, and work processes for development of application requirements.
Conducted process studies, applied lean / six sigma, and implemented process improvements.
Facilitated workshops in support of sharing best practices across ESAB’s five purchasing
departments.
RFL: Downsized - Due to lack of sales as well as ERPLx Project placed on hold.
Robert B. Lettan Page # 2
Borg-Warner Automotive Seneca, SC
Value Improvement Manager / Engineer (04/02 - 06/08)
Created and managed BorgWarner’s “Supplier Value Improvement Program” to partner with and
key suppliers and improve their processes (QCD’s) via training / application of Lean / Six Sigma.
Initiated and set Supplier's foundation for cultural change of “continuous process improvement.”
Conducted Supplier Process Assessments to identify cost and productivity opportunities.
Conducted high-level meetings / presentations with Plant Managers and their management staff.
Applied and conducted: Kan ban, Kaizen, 5S, Visual aids, Value Stream Mapping, Process
Mapping, Capacity & Capability studies, Line-balancing, Setup reduction, One-piece flow, WIP
reduction, TOC, Poka-yokes, MSAs, DOEs, PFMEAs, DMAIC, TPM, TPS, and QSB to
improve / optimize processes.
Lead / manage projects, train / mentor engineers, and achieve in excess $1 million + per year
savings via Defect elimination, and Waste reduction, and Variation reduction.
Some Project Accomplishments (annual savings):
Applied Lean tools (set-up reduction, 5S) Bengal Industries Plastic Injection ($857K).
Applied Lean tools (one-piece flow) with Brockway Powder Metal Process ($247K).
Applied Six Sigma (DMAIC) and Lean (Value Analysis) to the Livonia Powder Metal to
eliminate outside sort and reduce process waste ($1,076K).
Applied Six Sigma tools to eliminate hard spots in aluminum castings that cause machining tool
damage, lost productivity, and defective parts ($400K).
Resolved critical supplier issues as Champion Lean / Six-Sigma practitioner, trainer, and leader.
Facilitated, coached, and Implemented "Quality System Basics" across top 13 critical suppliers to
instill process integrity.
RFL: Promotional / Growth Opportunity with ESAB Welding & Cutting Products
Maytag Corporation Jefferson City, MO
Quality & Lean Sigma Manager (04/01 - 02/02)
Responsible for defining and establishing “Manufacturing Quality Systems” for new appliance
during product development phase.
Managed / supervised 5 direct reports (QE, Inspector, SQE, Administrator, and Lab Technician).
Lead, facilitated, and supported the development of quality systems as well as control plans and
Kaizen events in support of operation's achievement of a "lean one-piece flow" pull system.
Mentored and assisted Lean Sigma green belts with Thought Process Mapping, Process Mapping,
FMEAs, MSAs, and Capability Studies (Cpk, Minitab, and JMP).
Responsible for Controls Plans, Flow Diagrams, PPAPs, and PFMEAs.
Provided final assembly verification testing to identify additional assembly process improvement
opportunities and ensure quality units for design engineering field test.
RFL: Downsized - after Amana buyout
Robert B. Lettan Page # 3
Xerox Corporation Rochester, NY
TQM Quality Specialist (07/91 – 01/01)
Certified Six-Sigma / Lean Senior Black Belt 1998 (Six Sigma Systems) Completed Master
Black Belt classes - 2000
Supported development, training, and implementation of Quality Programs (Six Sigma, Lean,
Kaizen activities, Cost of Quality, Management by Fact, and Root Cause Analysis) in Brazil,
Mexico, Canada and United States Manufacturing operations.
Coordinated the annual Canadian & Latin America Manufacturing Team Excellence Conference.
Investigated, analyzed, and resolved manufacturing, distribution, service and administrative
process issues resulting in significant productivity gains and dollar savings. Mentored
manufacturing engineers with Six-Sigma to assist them in achieving black belt certification.
Lead and facilitated cross-functional international teams in the development and implementation
of benchmark manufacturing customer satisfaction systems in support of business objectives.
Some project activity accomplishments:
Reduced variation on Canada document handler production line ($153K savings).
Introduced Lean concepts on Brazil finisher product line (WIP savings of $850K).
Identified / corrected numerous manufacturing measurement system deficiencies.
Reduced occurrence of flash and short shots with high volume plastic injection ($280K savings).
Identified / resolved transportation damage from Mexico manufacturing ($850K savings per
year).
RFL: Downsized - Due to lack of sales
Education:
University of Rochester Rochester, New York
Masters in Business Administration (William E. Simon Graduate School of Business Administration)
3.2 GPA
Stetson University De Land, Florida
Bachelors in Business Administration
3.0 GPA
Monroe Community College Rochester, New York
Associates in Engineering Science
2.8 GPA
Military
United States Air Force Weapons Control System Specialist (E-4)
Air Force Commendation Medal
Honorable Discharge
References
Professional References available upon request.