Anne Marie Diaz
Goodyear, AZ 85338
602-***-**** cell
abnpoa@r.postjobfree.com
Skills Summary
Microsoft Word, Excel, Outlook, PowerPoint, Access, Money, Quicken, Peachtree, and Insource Tax
software.
Education
Bachelor of Science, Business Administration/Business Management, University of Phoenix
Work Experience
SouthwestRE April 2008 - Present
Staff Accountant Albuquerque, NM
Took 8 month leave for seasonal position with USDA Forest Service
• Work with a team of accountants to manage the books of over 500 reinsurance companies.
• Prepare quarterly and annual financial statements.
• Prepare corporate tax returns, 1120 PC and 1120 L returns.
• Analyze IRS correspondence, tax returns and other documentation.
• Perform research to resolve tax issues to include correspondence or phone communication
with the IRS.
• Prepare and post journal entries.
• Reconcile bank statements.
State of New Mexico Nov 2007 - Feb 2008
Tax Accounts Auditor Albuquerque, NM
• Performed tax audits of businesses and individuals.
• Evaluated tax data to determine discrepancies across different tax programs.
• Evaluated tax data to determine compliance with New Mexico tax laws, regulations, rulings and
orders.
• Educated taxpayers on proper compliance with New Mexico tax laws, regulations, rulings and
orders.
• Performed research via the internet to determine prospective audits.
City of Phoenix - Police Department March 1999 - Oct 2007
Accountant I - Oct 2006 – Oct 2007 Phoenix, AZ
• Performed financial audits of quarterly Block Watch reports.
• Researched and documented any discrepancies with Block Watch Grant funds.
• Created and implemented new processes for tracking reports and non-compliant groups.
• Tracked and monitored prepaid expenses until funds are exhausted.
• Educated the public on the process for applying for the Block Watch Grant Program as well as
the proper reporting procedures.
• Effectively communicated with citizens both in person and via telephone.
Police Telecommunications Operator/Dispatcher - March 1999- Oct 2006
• Answered and evaluated incoming calls for police service to determine proper priorities.
• Completed 911 training and cross-trained as a radio dispatcher during first year of
employment.
• Recognized for ability to coordinate efforts with multiple agencies and remain control of my
radio frequency under emergency situations.
Anne Marie Diaz
Page 2
Continued
Other Experience
• 2+ years internship with international computer company responsibilities were editing documents
and training internal and external customers on department procedures.
• 2 years with a large healthcare company in customer service (call center) 1 year as a supervisor.
• 8 month active duty assignment with Arizona Army National Guard as an Operations Specialist
i.e. Office Manger.
• 6 month internship with a retirement community responsibilities were account reconciliations,
general ledger tasks and construction draw requests.
• 3 month assignment with a framing contractor responsibilities were Accounts Payable and petty
cash.
• 3 month assignment with a regional airline company responsibilities were bank reconciliations
and wire transfer payments for fuel and jet leases.
• 3 month assignment with large credit card company responsibilities were outbound collection
calls on delinquent consumer accounts.
• Other short term assignments with staffing agencies to include positions as a receptionist, file
clerk, title clerk, and accounts payable clerk.
Military
Arizona Army National Guard
June 2000 – May 2004
Special Achievements
• Departmental award for effectively managing workflow in order to meet department Service Level
Agreements
• Completed Crystal Reports 9.0, City of Phoenix.
• Completed Introduction to Crime Analysis, City of Phoenix.
• Completed Introduction to ArcGIS 9.0/CrimeView 2002, City of Phoenix.
• Completed requirements for Pre-Supervisory Certificate, City of Phoenix.
• Selected as On-the-Job trainer for new employees.
• Completed Train the Trainer course.
• Received Commendations from Phoenix Police Department.
• Received Army Community Service Ribbon.
• Received Army Commendation Medal.
• Received elite recognition from Operation Restore Confidence command staff on several
occasions.
• Promoted to Customer Service Manager.