ROBERT L. EADS
McDonough, GA 30253 abnp7m@r.postjobfree.com
Cell: 404-***-****
SENIOR INFORMATION TECHNOLOGY EXECUTIVE
CIO / CTO
An innovative senior IT manager coupled with a proven track record of measurable results.
Successful at building high-performance, cross-functional IT teams and gaining competitive
market advantages through vision and leadership. Maintain focus on achieving bottom-line
results while formulating and implementing advanced technology and business solutions to
meet a diversity of needs. Superior record of delivering large-scale, mission-critical projects
on time and under budget. MBA Degree.
IT Strategic Planning / Business & E-Commerce Solutions / Team Leadership
Budgeting / Account Management / Internet Technologies / Conceptual Design
Technical Architecture / Global Experience / Database Administration
PROFESSIONAL EXPERIENCE
CONSULTANT EXECUTIVE CONSULTING, Atlanta, GA
2002 - Present
An executive consulting firm providing interim CIO's for turnaround or information technology
assessment.
Currently retained by a private International Trucking firm to assess all aspects of their
existing technology platforms and WEB strategy as they build for the future.
• Implementing a full featured CRM environment based on “Cloud Computing” for the
entire firm.
• Developing the strategy for a full rollout of 4th party logistics management with the
Supply Chain Solutions Business Group.
• Developed the strategy to enhance the existing Transportation Management System
with WEB front-ends consisting of .Net and AJAX extensions negating the need for new
systems
Retained by a publicly traded international staffing services company, on the verge of
bankruptcy, to assess existing technology and staff and determine a plan of action for
moving forward. After evaluating all aspects of the IT department and also the technical
competence of its staff, the following actions were taken:
• Eliminated a second datacenter incapable of providing backup or disaster recovery if
main datacenter failed saving company $1.5 million per year.
• Replaced the datacenter servers with a standard configuration running Windows NT, and
the existing home grown finance and human resources systems with a WEB based
finance and HRIS system that reduced costs and support issues.
• Re-negotiated Wide Area Network and sever virtualization contracts for a savings of $1.0
Million in the first year alone.
EXECUTIVE VICE PRESIDENT / CIO E-GATEMATRIX, LLC, Atlanta, GA
2000 - 2002
An e-commerce e-procurement start-up company serving the airline industry for above-the-wing
contracted services of catering cleaning and e-procurement for all domestic and international
locations. Annual contract was $650 million.
Recruited to implement a global e-commerce / supply chain management capability for
catering and cabin services, and to develop and implements the technical architecture and
infrastructure necessary to meet business and competitive market conditions in the airline
industry. Also, designed, developed and implemented a global WEB presence. Oversaw 28
FTE's and 40 contractors.
• Replaced a $40 million software contract for a system that did not work, with one costing
$790,000 for a system that did work. Also, trained all catering units around the world to
utilize the system. System was set up to allow users to purchase products on the WEB
and to allow buyers and suppliers to electronically order goods and services to meet the
demands imposed by airline flight schedules.
ROBERT L. EADS ~ PAGE TWO ~ abnp7m@r.postjobfree.com
E-GATEMATRIX, LLC, continued…….
• Replaced Price Waterhouse Coopers (PWC) with Experio Solutions to implement SAP.
Switch resulted in system being up and running in two months, and SD and MM modules
implemented and integrated in five months.
• Persuaded backend suppliers to utilize an e-procurement system necessary to integrate
fulfillment systems with both e-procurement and financial payment systems in their
warehouses with SAP and i2 / RightWorks using TIBCO and Web Methods.
• Implemented a co-location strategy to run worldwide production environment, utilizing
Cable and Wireless datacenters for 24/7 operations, saving over $1 million per year for
support.
VICE PRESIDENT / CIO AMERICAN PROTECTIVE SERVICES, Oakland, CA
1995 - 2000
A $400 million contract security company employing 18,000 security officers and investigators
nationwide.
Hired to setup and oversee all data processing activities for 128 branch offices and 72 client
sites in the United States. Responsible for modernizing and automating the business
processes and infrastructure involved in delivering security services to clients. Company had
previously outsourced data processing functions and their business needs were not being
met. Reported to the President & CEO.
• Recruited 45 engineers in four months, saving $5.8 million a year, instead of using
consultants.
• Implemented a new financial system that was up and deployed to 100 locations within 90
days, saving 40% of development costs the first year. Efforts allowed for new service
delivery offerings that increased profits 100% and profit margins went to 7% from 1%.
• Saved $1.2 million per year by replacing the network infrastructures of both WAN and
LAN.
• Built the first WEB site in the security industry showcasing company services and
allowing APS to run WEB applications for scheduling and payroll at client sites.
• Motivated a diverse group of IT professionals to meet corporate objectives and
cohesively exist.
DIRECTOR, INTERNATIONAL SYSTEMS DHL WORLDWIDE EXPRESS, Redwood City, CA
1990 - 1995
A $9 billion international overnight express shipping company located in 224 countries.
Recruited to oversee budgets and data processing activities for 51 countries in Latin
America, Mexico and Canada. Additionally, responsible for worldwide deployment of hand-
held scanners and the design of systems to allow shipping status to be captured and sent to
clients and affiliates throughout the world. Had 11 direct reports.
• Increased shipments 37% after revamping global "track and trace" applications to capture
and record 18 checkpoints utilizing scanner technology. Surpassed competition in
customer service and on-time delivery to international locations.
• Reduced contractor costs and improved customer satisfaction after implementing self-
sufficiency for data processing throughout Latin America, Mexico and Canada. Expenses
per country were reduced 50%,
• Moved United States "track and trace" applications off mainframes and onto network
distributed UNIX processors saving $4 million annually. Also, moved network off a
proprietary X.25 network and onto a Frame Relay network, increasing bandwidth and
saving $7 million each year.
• Collaborated with US Customs to modernize the customs clearance process for
international shipments. Inbound and outbound shipments cleared customs faster as a
result of efforts, saving service costs and improving customer satisfaction.
• Overcame cultural differences and national pressures by persuading owners to fund
changes necessary to overhaul basic function involved in air shipment in order to stem a
downward spiral in shipment volume.
• Analyzed needs and created solutions to very complex issues that other countries were
able to implement.
ROBERT L. EADS ~ PAGE THREE ~ abnp7m@r.postjobfree.com
INFORMATION ARCHITECT AMERICAN PRESIDENT LINES, Oakland, CA
1989 - 1990
A privately held containerized shipping company with revenue of $2.5 billion.
Hired to develop a five-year plan for modernizing company direction and strategy, and to
establish the technology direction for a new line of business - Logistics Management.
• Won board approval of the five-year plan after working with senior business and IT
management.
• Unified the logistics management function by designing customer automation and
interaction software that gave clients one view of shipment information across four
disparate systems.
DIVISION MANAGER, PLANNING AND TECHNOLOGY CHEVRON OIL / GULF OIL, San Ramon, CA
1980 - 1989
A $65 billion oil exploration, producing and refining company with facilities worldwide.
Oversaw the development to successfully integrate Gulf Oil and Chevron data resources.
Also, managed the Data Base Division at Chevron, comprised of 65 administrators.
• Saved $122 million annually, consolidating operations & streamlining processes after
integrating technology operations for both organizations.
EDUCATION
MBA, Finance / Management / Organizational Behavior, ROCKHURST COLLEGE, Kansas City, MO
BA, Management / Economics, AVILA COLLEGE, Kansas City, MO
PROFESSIONAL AFFILIATIONS
Advisory Board - Fibre Channel Product Design & Strategy; McData / EMC
NAS Product Design - Creative Design, Inc.
Keynote Speaker - Network Storage 2002