Customer Service Engineer

WARREN R. SCHMIDT III

**** ******* **. ***. ****, Arlington, VA 22203 ● 973-***-**** ● abnnx9@r.postjobfree.com

OBJECTIVE

To obtain a challenging chemical engineering position that enables me to apply my experience with chemical

systems, business process improvements and analysis

EDUCATION

Rutgers University School of Engineering – New Brunswick, NJ

B.S. Biochemical Engineering, May 2008, Cumulative GPA: 3.17

Honors: Omega Chi Epsilon, Dean’s List, Class of 1954 Merit Scholarship

EXPERIENCE

Johnson & Johnson, Skillman, NJ May 2008 – June 2009

Technical Transfer Engineer

• Responsible for the scale-up of manufacturing procedures for five new consumer products representing

annual estimated net trade sales of $22 million

• Served as a technical liaison with third party business partners to identify product and process

improvements

• Wrote technical reports, summaries and key specification documents to facilitate production

• Provided leadership for troubleshooting and the resolution of manufacturing complications

• Offered training and counseled new employees on procedures and laboratory techniques

• Negotiated timelines and prioritized projects based on technical feasibility and business case implications

The Dow Chemical Company, Bound Brook, NJ Summer 2007

Research and Development Intern

• Devised experiments to improve large-scale process design for dry solids handling

• Researched various methods to aid fine powder flow-ability by controlling particle size agglomeration

• Applied quantitative analysis to sieve and bulk density tests

Pharmaceutical Laboratory Assistant, Rutgers University May 2006 – May 2007

Department of Chemical Engineering

• Conducted research to study the effectiveness of adapting a continuous mixer to solid mixing

• Utilized near infrared spectroscopy to determine the homogeneity of solid mixtures

• Regulated flow rates of free-flowing and cohesive powders through vibratory feeders

Math & Science Learning Center, Rutgers University September 2004 – May 2008

Desk and computer consultant

• Directed tours teaching elementary school students physics concepts with hands-on experiments

• Organized new information and updated filing system

Lake Mohawk Country Club, Sparta, NJ Summer 2006

Wait Staff

• Provided efficient customer service in a fast-paced environment

• Managed monetary transactions for customers

ACTIVITIES

International Society of Pharmaceutical Engineers April 2007 – May 2008

• Earned first place in the undergraduate division of the Regional Student Poster Competition

• Presented research at the 2007 Annual Conference at Las Vegas, Nevada

Habitat for Humanity September 2005 – May 2008

• Aided in the construction of homes for people in need

• Participated in the Spring Break Collegiate Challenge in South Carolina building homes alongside

students from other universities

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