Ron Alba - 813-***-**** abnmuu@r.postjobfree.com

*-*-**** ** *-7- 2012 A/C company – Tampa, Sarasota, Bonita Springs

Established call center for 8 counties, responabilaties -

Hired telemarketers, trained, payroll, used dialers. Averaged

95 appointment per week with 7 to 9 T/Ms, Confirmed all

appointments with follow up one day before appt.

2010 - 2011 A/C company - Tampa/Sarasota FL.

Established Call Center, hired, trained, Set up 13 T/M's to make

appointments for sales Techs. Increased weekly appointments from

6 to 96 per week. Responsible for all business activity pertaining

to department. Use of Automatic dialers, Telstar and Wintac

software.

2008 - 2009 Southeast Personnel Leasing - Florida, Georgia, Texas

Established Call Center - Made business to business sales

appointments for 45 agents and also for Lions Insurance Co.

(Workers Comp). Also obtained appointments for pre-arranged

agreement through Southeast for PEO brokerage based in

Jacksonville Florida.

2007 - 2008 Professional Employer Plans - Tampa FL.

Established Call Center – Hired, trained and all other departments

including the department payroll. Obtained solid appointments for

seven sales agents. My last credited close from the T/M department

was for a single contract over eleven million dollars with 557

employees.

2003 - 2006 Southeastern/Global, Inc. - Florida, Georgia, Alabama and Global Inc,

Staffing, Chicago

Designed Call Center from start-up, hired, trained 13 telemarketers

to call upon B2B and make solid appointments for 42 sales agents.

Additional responsibilities included data entry, communication with

sales staff and top management, prospects and all related functions

in the day to day business. Generated over 300 million dollars in

revenue which was 52 to 55% of company sales year after year.

2002 - 2003 Prostar Telemarketing Co-Owner and operator

Employed 12 telemarketers - appointment setting for PEO in Las

Vegas N.V and for promotional properties.

1999 - 2002 Accord Human Recourse - Tampa, Oklahoma, New York, Colorado.

Established new call center, hired, trained, and wrote all scripts.

Generated seventy five million in department revenue from 1.2 billion

proposals over a three years, increased company sales by 78 %,

using Goldmine software.

1996 - 1998 Operations/General Manager - Universal Distributors Services - Orlando,

Clearwater, Fl. Call Center 88 T/M's, Telemarketing Promotions

1982 - 1995 Sales & Marketing - Lita Manufacturing Corp. - Los Angeles CA.

A 500+ employee manufacturing facility. Developed national sales

organization consisting of 150 sales reps calling on Sears, Dayton

Hudson and Montgomery Ward office furniture outlets.

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