Dottie L. McCammon

**** ********* ***** *********, ** 44904 419-***-****

abnm2n@r.postjobfree.com

Objective

Assistant position allowing for parlay of demonstrated organization, customer service, communication, and

project management skills proven by 15 years of successful employment.

Profile

Motivated, personable business professional with almost completed Associate Degree and a successful 15-

year track record of experience in payroll/personnel. Talent for quickly mastering technology – recently

completed Microsoft Office Suite certificate course. Diplomatic and tactful with professionals and non-

professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of

producing accurate, timely reports meeting stringent HMO and insurance guidelines.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with

demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent

team-building skills.

Skills Summary

Human Resources Computer Savvy Payroll/Personnel

Report Preparation Customer Service Accounting/Bookkeeping

Written Correspondence Scheduling Front-Office Operations

General Office Skills Marketing & Sales Professional Presentations

Professional Experience

PAYROLL/PERSONNEL/HUMAN RESOURCES

Weekly payroll for up to 600 employees, payroll deductions, loans, taxes and more.

New hires, termination, status forms, insurance benefits, cobra,FMLA and much more

New hire orientation, write ups etc.

Unemployment, petty cash, excel spread sheets.

Rapidly learn and master varied computer programs; recently completed Microsoft Office

Suite certificate course.

CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING

Oversee front-office operations and provide impeccable customer service:

Accounts Payable, Accounts Receivables, Materials and more.

Handle all employee complaints and concerns.

Professional Experience, continued

DETAIL MASTERY & ORGANIZATION

Manage all aspects of day-to-day operations of an Assisted Living Facility

Facility rental/maintenance.

Resident scheduling for busy office averaging 52 appointments weekly for residents

Finances: accounts payable/receivable, invoicing, insurance billing, budgeting.

Compliance with all healthcare facility and insurance requirements.

Employment History

Jay Industries, 1595 West Longview Avenue, Mansfield Ohio 44906

Human Resource/Payroll/Personnel 1999 – to May, 2009

Infinia Health Care, Park Avenue West, Mansfield, Ohio 44906

Acting Administrator,

1994 to 1999

Education

KAPLAN UNIVERSITY

Associate of Applied Science in Business

GPA: 3.89/4.0

2008 - Microsoft Office Suite certificate course

2006 – 2007-2008 Family Medical Leave Act training

August 2005 Completion of Galaxy Technologies, Inc. Abra Suite Train

2005 Training Certificate for unemployment benefits

2004 Excel – Advanced Excel

Many Management skills and Conflict Management skills courses throughout the years

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