Shirley Wood
Sapulpa,OK 74066
abnlfo@r.postjobfree.com
OBJECTIVE
A responsible and challenging position that will utilize my education and background
experience, expand my knowledge and offer opportunit ies for personal and professional
g rowth.
SUMMARY OF KNOWLEDGE AND EXPERIENCE
• * Customer Service * Organized
• * In terface well with the public * Cashier
• * Knowledge of computers * Inventory control
• * Public relations * Trouble shooting
• * Coronal polishing certified * Radiation certified
• * Sealant Certified * Rubber dam placement certified
• * Ni t rous Oxide certified * Int roduction to Excel and word
• * Account receivable * Accounts payable
• * Hippa compliant * Data entry
E XPERIENCE
March 19, 2010 – March 22, 2012
Indian Health Resource Center
550 S. Peoria
Tulsa, OK 74120
Dental Assistant I assisted the doctor, took necessary x-rays, prepared operatory for
p rocedures.
Shirley Wood
M arch 2009 – August 2009
Oklahoma Smiles
Tulsa, OK
Dental Assistant Assisted 5 doctors with operatory procedures, x-rays, coronal
polishing, sealants, checking patients in, verification of insurance, filing charts, doing
anything to help maintain the clinic running smoothly.
January 2007 – September 2008
Corbyn VanBrunt D.D.S.
O ffice Manager Scheduling appointments, collections, A/R, A/P, verification of
i nsurance, billing insurance, correcting insurance disputes, inputt ing patient information
i nto computer program and building charts, coding charts, ordering office supplies,
assisting in developing and taking x-rays, payroll time cards, sending and responding to
emails, deposits, and inputting information into Excel spreadsheets.
May 2006 – December 2006
Ter ry Rigdon D.D.S.
Office Manager Greeting patients, collecting co-pays and verifying insurance, accepting
payments via cash, credit cards, ordering office supplies, assisting with planning and
r unning continuing education seminars, holding daily office meetings, making daily
deposits, reconciling deposits with day sheets, assisting with taking x-rays and developing
d igital x-rays, settling insurance disputes.
Shirley Wood
September 1999 – August 2005
J. Michael Wise D.D.S
Office Manager A nswering incoming calls, scheduling appointments, collections,
ordering office supplies, making daily deposits, t ime cards, assisting doctor, taking and
developing x-rays, taking payments.
January 1997 – October 1998
Ult imate Electronics
Service Department Manager Manager of approximately 10 service technicians,
scheduling in-home service calls, shipping and receiving, inventory control, handling
customer complaints, worked with store manager insuring customer service was handled in
a t imely manner.
June 1996 – December 1996
Joel Odom D.D.S.
Receptionist
Shirley Wood
April 1993 – April 1994
Robert Dew D.D.S.
Office Manager
M arch 1988 – March 1993
G.D. Donathan I I I D.D.S.
Dental Assistant
May 1986 – June 1987
Ronnie Carr D. O.
Receptionist/ Insurance clerk
August 1981 – February 1985
Haskell Family Dentistry
Dental Receptionist/ Assistant
To Whom I t May Concern:
I am looking for a challenging position that will utilize my experience and knowledge in the
medical, dental or any other field. I have experience with many aspects of the clerical and
clinical positions. My qualifications include but are not limited to : A/P, A/R, collections,
i nsurance, filing, data entry, customer service, designating assignments, report
generations, scheduling, sterilization of inst ruments and operatories.
I have assigned tasks and followed up on duties assigned. I handled many managerial
t asks and also take full responsibility for making sure the office production is increased and
a lso the accounts are paid in a timely fashion.
I am a take charge type of person and enjoy having responsibilities assigned to me. I know
I would be an asset to your company and look forward to meeting with you to access where
I m ight be the most beneficial.
I appreciate your time and look forward to hearing from you.
Respectfully,
Shirley Wood