Benita I. Meads
**** ***** ***** *****, **********, KY 40228
abnjak@r.postjobfree.com
502-***-**** Mobile 919-***-****)
_______________________________________________________________________________________
HUMAN RESOURCES MANAGEMENT
A senior level manager with more than 13 years broad-based and progressively responsible experience in
management and human resources. Proven ability to work to work with senior management team to
integrate the human resource function within the overall business operating strategy. Experience in
department start-ups, high growth operations, acquisitions and restructuring. A true sense of energy, ability
to identify and resolve issues, coupled with a proven history of going the extra mile.
AREAS OF EXPERTISE
Employee Relations Performance Management
Organizational Development Training & Development
Team Building Employee & Labor Law
Staffing Recruitment & Requirements HR Policy Design
Benefits Design & Administration Harassment/EEO Issues
PROFESSIONAL EXPERIENCE
FLEETPRIDE, INC. – Raleigh, NC 1998-Present
2005-Present
Director of Human Resources
Provides leadership, direction, guidance and counsel to the company’s field operations (branches,
distribution centers and administrative offices) on company policies involving employee relations,
compliance issues such as EEO, safety and health, and workers’ compensation.
Successfully turned a roll-up of five regional HR departments into one unified, efficient, and effective
department providing excellent customer service to 2,500 employees in approximately 194 store and 38
states.
Supervise and manage all facets of human resources management: recruitment, training, performance
management, employee relations, benefits administration, and workers’ compensation administration.
Provide direction to two direct reports and five indirect reports to include the HR Manager, Benefits
Supervisor and Payroll Manager.
Leads all corporate investigations and troubleshoots for employment related litigation.
Change Agent for organizational growth and acquisitions.
2004 – 2005
Lead Human Resources Manager
Liaison between management and employees by fielding complaints and policy interpretation.
Lead Corporate Investigator and troubleshooter for employment-related litigation.
Primary trainer of field personnel on policies and procedures.
Directly supervised the HR staff in Garner, NC and indirectly in North Haven, CT to ensure consistency
and compliance.
BENITA MEADS
Resume* Page 2
2000 – 2004
Human Resources Manager
Liaison between management and employees by fielding complaints and policy interpretation for the
Southeast Region comprised of 800 employees.
Managed and supervised the daily functions of HR Staff to include payroll and benefit administration.
Conducted regional investigations on EEOC charges and other complaints of harassment or
discrimination or violation of FleetPride’s policies.
Educated managers and employees on HR policies, benefit plans and labor laws to ensure equity and
compliance throughout the region.
Advised managers on proper disciplinary and corrective actions and provided coaching and counseling to
empower them to handle tough employee relation issues.
Attended legal seminars and worked with company legal team to stay abreast of employment law
changes.
1999 – 2000
Human Resources Administrator
Due to the resignations of the V.P. of Human Resources for the Southeast and the HR Generalist; I became
the supervisor of the HR function for newly formed Southeast Region (inclusive of the old Mid-Atlantic
Region.) Change Agent during this year of transition: two group health insurance plan conversions, 401(k)
conversions, changes in corporate structure, and acquisitions.
Handled the coordination and follow up of the second major transition of the overall benefits program for
the newly formed company to include conversion of various 401(k) plans.
Successfully handled the conversion/integration of Once Source Truck Parts, Truck and Trailer, Certified
Power, and Wheels & Brakes.
Instrumental in the successful conversion of Truck & Trailer 401(k) plan into the Stone Heavy Duty
plan.
Managed all human resources aspects of the various acquisitions to include benefits, 401(k), design of
new employee handbook; coaching, training and counseling.
Personally handled meetings with employees that were impacted by reduction in force due to redundancy
in back offices.
STONE HEAVY DUTY – Garner, NC 1998 – 1999
Benefits Administrator
Administered all group benefits to include orientations and problem claim resolution.
Directed preparation and distribution of written and verbal information to inform employees of benefit
plan designs and eligibility.
Reviewed employee benefit programs, including the integration of benefit programs following mergers
and acquisitions.
Mediated between benefits providers and employees, such as by assisting in handling employees'
benefits-related questions or taking suggestions.
Developed methods to improve employment policies, processes, and practices, and recommended
changes to management.
Processed benefit enrollment and changes.
BENITA MEADS
Resume* Page 3
HOME HEALTH AND HOSPICE CARE – Goldsboro, NC 1994 – 1998
Human Resources Manager
Responsible for approximately 500 exempt and non-exempt employees in assigned region. Managed all
facets of human resources.
Primary responsibility was to recruit and attract Registered Nurses and Certified Nursing Assistants.
Sourced and screened candidates and developed recruitment strategies for the Goldsboro and Kinston
clinical offices.
Coached and counseled clinical management staff on how to succeed in challenging and sensitive
hospice environment.
Provided counsel on company policy and procedures by conducting interactive, team-building employee
orientations.
Conducted internal investigations and worked with corporate legal to resolve civil suits and EEOC
claims.
QUALIFICATIONS
Master’s of Science in General Administration (M.S.A): Central Michigan University (Off-Campus
Program at Seymour Johnson Air Force Base, Goldsboro NC)
Bachelor’s degree in Communication: University of Louisville, Louisville Kentucky
PROFESSIONAL AFFLIATIONS
Member of Society for Human Resource Management (SHRM)
Member of Raleigh-Wake Human Resource Management Association