Manager Management
Resume:
Mark J Smith
PINE RIDGE LANDSCAPING; OAKTON, VA
****-****: Director, Landscape Enhancement Division: generated over $2.8 million annual revenue at 70+%
gross profit margin. Responsible for all materials & equipment procurement, storage, management, & allocation,
along with complete inventory tracking & management.
Secured new vendor sources, negotiated below-list pricing arrangements without major volume commitments.
Complete vendor & subcontractor management. Production cost analysis, vendor invoice processing & A.P.
interfacing.
Managed employee staff at all levels, including hiring, firing, incentive programs, merit advancement, disciplinary
actions. Worked in conjunction with HR administrator to manage all required documentation.
Equipment & fleet management responsibilities to include all maintenance and repair scheduling and
supervision. Developed & produced tracking reports for production efficiency & profitably, scheduled
maintenance, purchasing analysis, and projected budget needs.
2005-2009: Commercial Business Development/Horticultural Consultant/Industry Association Liaison:
Responsible for developing new and existing client relationships, providing customized programs and solutions.
Developed and conducted specialized on-site training programs for clientele and for industry association
seminars. Provided horticultural consulting and support for clients and for internal Account Management staff.
Responsible for all marketing applications, including budget projections & planning.
Led all community relations functions, including all interaction and participation with the Property Management
Association (PMA), the Community Association Institute(CAI), to include full start-to-finish planning,
implementation, and on-site management of the Ronald McDonald House Charity Landscape Day, involving
management of over 50 staff & volunteers and all associated equipment & materials from 2005 thru 2009. Active
member of CAI Community Relations Committee 2005-2008 & Special Events Committee 2009.
Taught classes on contract specifications to commercial property management companies and associations at
Northern Virginia Community College for a special professional forum in fall 2007. Taught seminar, in
conjunction with National Association for Power Engineers (N.A.P.E.), for supervisory and building maintenance
engineers, property managers, and asset managers at the Capital Facilities and Maintenance Expo and Trade
Show in 2007 and 2008 that focused on subcontractor interaction & management, contracts management, and
contract specifications analysis. Taught seminar at the 2009 Community Associations Institute (CAI)
Conference & Expo to property managers and members of Boards of Directors that emphasized specialized
contract specifications, proper scheduling & implementation of contracted scopes of work, and short & long
term budget planning.
Environmental Care/STM (acquisition), Oakton, Va; Indianapolis, In; Philadelphia, Pa: 2000-2004
2000-2001: Account Management, and horticultural consulting & program development.
March-May, 2001: Led the start-up of new office in Indianapolis, IN, as Interim Branch Manager.
Secured industrial warehouse/operations office. Established local vendor relationships.
Coordinated & led transport of vehicle fleet & staff from Virginia to Indianapolis. Secured & managed temporary
housing for staff.
Responsible for all operations management & client services. Facilitated transfer of duties to new Branch
Manager.
June 2001-April 2003: Initiated & led establishment of new office in Philadelphia, PA, area. Reviewed 84
potential sites for office before securing 4.8 acre facility in strategic location, to include 10,000+ sq ft warehouse,
1100 sq ft operations office, 4800 sq ft main office, pool w/equipment bldg, and 3/4 acre pond.
Secured zoning variance for business operation.
As Branch Manager, responsible for all aspects of operations and facilities management:
- all employee management, including interviewing & hiring Account Mgrs, Business Developers, Certified
Pesticide Applicators, and service crew staff. Employee document processing, performance reviews, other HR
duties. Maintained duties as Acting Safety Officer. Maintained all licensing & permits
- Primary company representative & liaison for local & regional industry organizations
Designed and supervised construction of modifications to warehouse to allow for sublet space, and construction
of hazardous chemical storage unit.
Designed, acquired materials, and supervised installation of materials storage for road salt, mulches, soils, and
stone products.
Established local vendor relationships, negotiated pricing, managed all procurement, storage, & inventory mgt.
Managed winter storm services through the blizzard of 2003 for commercial sites in Philadelphia area, including
plow & spreader trucks, sidewalk crews, and large equipment & dump truck operations.
Supervised transition at end of remote assignment.
May 2003-August 2004: Landscape Enhancement Sales, Management & Horticultural Consulting.
STM Landscape Services, Oakton, Va: 1996-2000
General Manager for commercial affiliate company of STM. Responsible for all operations mgt and business
development of new affiliate company.
Maintained full responsibility for facility, fleet, and equipment management, to include all maintenance & repair
scheduling and record keeping.
Secured & maintained vendor relationships. Responsible for all materials acquisition, storage, inventory
management & tracking, and disposal.
Responsible for all operational & administrative staff management, including interviewing, hiring, reviews, and
termination.
Performed business development duties to expand revenue. Performed estimating of potential new accounts,
developed service programs, and carried through contract processing & implementation of scopes of work.
ROLLING GREENS, INC; CLINTON, MD: 1993-1994; 1995-1996
: Performed all responsibilities as Facilities Manager, including scheduling, supervising, and performing when
necessary all maintenance, repair, and physical modifications projects to the 4 acre facility consisting of 38,000 sq
ft greenhouse range, 4500 sq ft support building, large 2-story retail facility at front of property, & 1/2 acre pond.
Supervised and participated in the following tasks in order to bring the greenhouse facility into working order:
- removal of the old non-functional heating system (iron steam pipe & dual boilers, approx 60 yrs old).
- designed & supervised installation of new natural gas heating system, using multiple high output heaters
suspended in airflow path.
- repaired the glass roof areas, closed off the old passive cooling system, & installed active intake/exhaust cooling
with horizontal air flow circulation system. Installed double layer inflated UV-stabilized poly cover over all roof
& side structures. Installed supplemental insulation along lower wall levels.
- installed all new environmental control systems
- designed & installed all new water system for entire greenhouse range, including drip & spray irrigation,
manual ports, & all main and secondary support lines. Designed & supervised the installation of water reservoir
tank & booster pump.
- supervised the installation of large backup generator system with automatic transfer switch. Responsible for
programming, testing, running regular exercise programs, and maintain all related records.
Maintained Commercial Pesticide Applicators license; responsible for management & application of all
hazardous chemicals. Designed and supervised construction of chemical containment & storage area.
Maintained perfect safety record.
Primary Purchasing Agent for Materials & Supplies: maintained inventory control, secured strategic vendor
relationships, acted as communication liaison between Sales & Operations Divisions to insure uninterrupted
work flow.
All other previous employment details available upon request
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