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Manager Operations

Location:
Riverview, FL
Posted:
January 11, 2013

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Resume:

Adrian Michael Reagan

***** ***** *** ****

Riverview, Fl 33578

813-***-**** (Home)

813-***-****

abnf3i@r.postjobfree.com

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Summary of Qualifications

More than 30 years of experience within the transportation industry. Has served as senior operations

manager for several multi-million dollar national trucking/transportation companies. Possess

extensive knowledge of all facets of the transportation industry from an operator through senior

operations manager. Exceptionally skilled at using historical knowledge and networking capabilities

to engage his resources in the best cost-to-profit scenarios.

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Work Experience

Senior Load Dispatcher/Planner/Operations Manager, Lessor Inc. Trucking; Dover, FL, April

2009 to Present

Responsible for acquiring freight and dispatching to appropriate units. Monitor the drivers’

hours of service in keeping with DOT regulations. Plan “home times” vacations, and personal

request of drivers. Utilized EDI system for obtaining and declining, and updating freight.

Operated the TMW system for day to day dispatching

Senior Dispatcher/Operations Manager, LCT Trucking; Okahumpka, FL, September

2008 to April 2009

Responsible for the management of 45+ unit/operators.

● Dispatched weekly and daily truck movements

● Planned “home times”, vacations, and accommodated personal requests of drivers

while maintaining rigid company operations

● Reviewed and mentored operators on payroll discrepancy issues

Operations Manager, E.L. Henderson Trucking; Salem, IL, (Started as Owner Operator,

left as Operations Manager 1978 to September 2008

Operations Manager

Recipient of the Million Mile Accident-Free award

Recognized for the accomplishment of increasing weekly mileage from 750,000 to

over 1 million

● Directly supervises: seven fleet managers, four freight coordinators, one EDI

clerk, three night/weekend dispatchers, one weekend dispatcher, and three data

entry clerks.

● Performs annual reviews on all Operations personnel and monthly reviews on

new-hires for the company; establishes performance standards and goals and

ensures compliance.

● Sets goals and operating standard for Operations Department and drivers;

provides counsel and career guidance to personnel to achieve goals and increase

productivity.

● Evaluates driver’s performances daily; maintains and updates score cards.

● Enforces compliance with all company policies; administers formal corrective

action to those found in breech

● Manages operations division for entire company/fleet

● Participates in weekly multi-department meeting; maintains direct lines of

communication with Sales Chief and Logistics Chief; synchronizing efforts to

meet consumer demands

● Monitors the servicing of existing lanes and obtains new freight lanes as

required.

● Request brokerage of additional freight coverage when necessary to assure

100% fulfillment of obligations

● Addresses customer complaints/issue and driver situations; resolving all

conflicts in the best interest of the company.

● Produces daily reports and provides analysis directly to Chief Executive Officer

regarding: daily miles, revenue and rate confirmations, dead head, inactive

equipment, fleet manager performance, orders dispatched and coordinators

contact lists.

● Oversees load operations to ensure compliance with regulations

Freight Coordinator, 2004-2006

● Responsible for all customer contact regarding freight within Midwest, Texas,

Georgia, Florida, Colorado and North East regions.

● Administer equipment and shipment status checks; reporting updates to

customers as needed.

● Contacted customers and scheduled freight shipments for available equipment;

efficiently employed assets

● Conducted daily inquiries and reported on truck locations and pick-up/delivery

expectations

● Scheduled and coordinated freight shipments; worked with dispatch to monitor

movements

● Monitor drop yard locations and manage trailer pool capacities

● Reviewed and monitor “dead head” miles weekly; restricting them to a

minimum.

● Researched market comparisons to maintain competitive pricing on freight

movements

● Oversaw data entry on all freight movements and schedules; guaranteed timely

appointments

● Synchronized with other Freight Coordinators on trans-regional shipments

● Manage and follow through with any rejected product within the OSD

guidelines

● Maintained situational awareness of drivers’ “home time” requests when

booking freight.

Load Planner, 2003 – 2004

Responsible for planning, coordinating, and scheduling loads for entire fleet

Fleet Manager, 2000 - 2003

● Responsible for the management of 40-50 units and drivers

● Performed weekly and monthly performance reports on 50 drivers

● Dispatched week-day truck movements

● Organized daily work and maintenance schedules for each unit

● Conducted bi-daily status checks on all units to guarantee on time performance

● Executed periodic inspections of trailer tracks messages to ensure reefer units

are running properly

● Maintained weekly mileage requirements for each unit as determined by

management

Night/Weekend Dispatch, 1997 - 2000

● Responsible for the entire fleet of 250-300 trucks to include shipment

movements, truck maintenance, and customer service

● Synchronized and reported on all trucks, equipment, and shipment movement

● Organized all movements and resolved any issues with drivers to include;

advances, directions and load information

● Coordinated all dispatches of load assignments and details insuring zero

conflicts in movements

● Provided daily status reports to Fleet Managers; detailing inventories, shipping

status, and pertinent issues

● In charge of all after hours breakdowns and road repair for both trucks and

reefer unit; scheduled all repairs as needed

Shop Technician, 1996 – 1997

● Worked in all aspects of maintenance and repair to include but not limited to;

Tire repair, Brakes, and Engines (upgrades, repair, and maintenance)

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Professional Courses/Certifications

Management Seminars – 2007, 2006

Communication Seminars – 2007

Employee retention Seminar – 2006

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Education and Training

AS/400

Qualcom

Carrier Web

View Point

Microsoft Office 2007/2010

TMW

Carrier Depot Web-interface



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