Elizabeth Xuan Nguyen

**** ****** ****** **.

Houston, TX 77082

Cell: 832-***-****

Email: abnd3b@r.postjobfree.com

OBJECTIVE

Seeking for a challenging opportunity to expand my skills, knowledge and

experience.

PERSONAL

. Personalities: quick-learning, well-organizing, quick-finishing tasks,

hard-working, forward-thinking, possessing exceptional problem solving

skills, energetic, friendly, full of enthusiasms, loyal and honest, full

of motivations and dedications, easy cooperating and going, accepting,

practical, logical, realistic, responsible and conscientious, decisive,

considerate, perceptive, imperative, concentrate and adaptable

. Strengths: in depth subject knowledge; excellent communication skill;

can work under high pressure environment with efficiency; have excellent

management skill and managing and trained many teams of laboratory

analysts and/or technicians; have diversified professional experience in

the laboratory field; integrity and capable of conducting and maintaining

ethical standards; maintaining the wherewithal to comprehend and analyze

complex documents

EDUCATION

Spring 2012-current University of Texas

Houston, TX

Master of Public Health

. Spring 1993-1999 University of Houston-

Downtown Houston, TX

Bachelor of Sciences in Biological and Physical Sciences

. Fall 1991-1993 Sharpstown Senior

High School Houston, TX

High School Diploma

WORK EXPERIENCES

. Envirotest, Ltd.; Houston, TX

November 2004-Present

Position: Laboratory Manager /QA/QC Officer/Report

Writer/Reviewer/Project Manager

Accomplishments:

1. Responsible for administering the day-to-day technical and scientific

operations of the laboratory environment including the examination of

data, the creation of reports, the management of laboratory staff and

liaising with internal and external clients

2. Ensuring that the facility operates within the regulatory confines of

both the organization as well as the government; familiar with ISO

17025:2005 in order to compliance with all requirements

3. Planning, coordinating, and directing quality control program

designed for the entire company to ensure quality and reliability of

results

4. Managing 10 laboratory analysts; site operations, scheduling, budget,

and personnel; ensuring laboratory technicians/analysts are trained

well and are capable to perform assigned analytical methods

5. Handling a very high volume (40,000 samples per year) of work load;

providing full metals, asbestos and asbestos fiber analyses with

immediate and/or 24-hour sample turnaround time

6. Interfacing with clients, technical department, sales, account,

vendors, and contractors

7. Efficiently and safely supervising the daily operation of facility

quality control laboratory in accordance with established plant

policies, safety procedures and analytical methodology as well as

making sure all staff members follow safety procedures; inspecting to

ensure that the facility is properly sanitized, cleaned and safe and

all required records are maintained in as satisfactory manner in

order to compliance with organizational as well as government

regulations

8. Performing all operational duties such as recruiting, hiring,

training and as necessary, terminating employees

9. Creating and implementing all strategies, policies, procedures and

best practices needed to support the optimal performance of a

laboratory facility

10. Managing the plan quality system and as per the requirement developed

and modified analytical methods; additionally, auditing and

developing testing systems to ensure that the facility is as

technologically as advanced as financially possible

11. Efficiently interacting with plant management and plant operations

staff.

12. Responsible for all lab accreditation licenses and certifications

such as TDSHS-Metals and

Asbestos Licenses, AIHA Certificate, NVLAP Certificate,

Louisiana/Florida/Texas/Tennessee

Asbestos Analytical License, etc.; additionally, responsible for

all in-house training of NIOSH

582 Equivalent Courses and Asbestos Bulk Analysis using

Polarized Light Microscopy as well as

Refresher Courses related to the above topics

13. Handling all AIHA and NVLAP Proficiency testing as well as AIHA and

NVLAP Audits

14. Analyzing asbestos bulk by using Polarized Light Microscope (PLM);

analyzing airborne asbestos fibers using Phase Contrast Microscope

(PCM); analyzing varieties of inorganic metals using the Atomic

Absorption Spectrometer (AA)

15. Reviewing laboratory analytical reports and commercial/industrial

reports for entire company

16. Creating and executing project work plans and revising to meet

changing needs and requirements

17. Managing day to day operational aspects of a project and its scope

18. Creating and managing project budget and the laboratory budget as

well as tracking and reporting team hours and expenses on a weekly

basis

19. Participating in customer audits and survey; investigating customer

complaints

. Allcare Medical Center - Pediatrics; Houston, TX

Spring 2001-November 2004

Position: Office Manager

Accomplishments:

1. Organizing and managing the clinic; handling different types of

insurance as well as Medicare, Medicaid, etc.

2. Assisting patients with changing Primary Care Provider, verifying

eligibility, claims and benefits, and interpreting; especially

dealing with babies, children and seniors as well as assisting

employees

3. Scheduling appointments; editing and filing medical records as well

as any other required works at the clinic

4. Following up with EOBs which are not paid by insurance

5. Doing pay roll for employees

6. Handling inspections from TX Health Dept. and Insurance Companies

7. Renewing credential contracts for doctors and the clinic

. University of Houston - Downtown; Houston, TX

1999-2000

Position: Computer Lab Assistant

Accomplishments:

1. Managing and maintaining the lab funded by Shell Company. This lab is

divided into three sections equipping with high tech video and audio

systems, ClassNets, and 50 Pentium III PCs with software aiding learning

and researching, fossils, specimens and minerals

2. Performing other duties including documenting, filing and tutoring

students with sciences courses such as anatomy, biology, biochemistry,

chemistry, genetics, microbiology, organic, physics as well as other

upper level courses related to sciences

. University of Houston - Downtown; Houston, TX

1998- 1999

Position: Microbiology Undergraduate Lab Assistant

Accomplishments:

1. Doing researches on Western Blot technique and on the bacteria named

Myxococcus xanthus

2. Assembling Western Blotting instruments and making necessary chemical

solutions in order to perform the Western Blot procedure as well as

dealing with the bacteria and running the tests

3. Assisting freshman, sophomore, and junior students with learning and

performing the technique

. Fiesta, Inc.; Houston, TX

1994-1997

Position: Front End Assistant Manager

Accomplishments:

1. Organizing the Front End: opening and closing the store; scheduling

employees; assigning breaks; posting sales, special offers and

advertisements; checking the store organization

2. Supporting Cashiers: voiding transactions; leading crunch time;

making cash pickups and changes for checkers; handling checks, cash

and other forms of payments; helping checkers to fix cash registers,

lone star machines as well as credit card machines

3. Handling and Authorizing Special Accounts and Food Assistance

Programs: handling special business accounts and interdepartmental

accounts; authorizing HISD vouchers, Lone Star transactions, Red Cross

vouchers and WIC cards

4. Assisting Store Management: training company employees about OSHA

program; reporting employee infractions; filing incident reports;

handling outside inquiries and solicitations; and processing special

orders, requests as well as complaints of customers and employees

5. Interacting with customers: providing customer services; processing

returns and exchanges, issuing rain checks

6. Interacting with Employees: coaching and motivating employees;

assisting personal problems of employees; recognizing employees' hard

works; encouraging and praising employees; providing tactful

disciplines

. Apple Tree; Houston, TX

1993-1994

Position: Cashier

Accomplishments:

1. Checking out groceries for customers; handling cash, checks, WIC

cards, Food Stamps, vouchers as well other form of payments; providing

customer services; performing other required tasks

2. Stoking grocery supplies; sacking groceries; cleaning check stands and

cash registers; collecting carts; counting money; restocking groceries

. Grand Rapids Elementary School; Grand Rapids, MI

Summer 1991-Fall 1991

Position: Teacher Assistant

Accomplishments:

1. Participating in summer job program as a teacher assistant; assisting

students with summer school works from grades 1-8

2. Helping teachers to teach mathematics, physical education, social

studies, physical sciences, social sciences as well as other courses;

handling student activities and field trips

COMPUTER SKILLS

. Window XP / Window 98 / Window 95 / DOS / MAC

. MS Access / MS Excel / MS Word / MS PowerPoint / MS Outlook

. Graphics / Desktop Publishing Software / other software

. Email / Advanced Internet Use / Research

. Over years of experiencing, learning and working with software as

personal hobby and as parts of academic experiences and tutors

AWARDS

. Mathematical Scholarship, 1995. Department of Mathematics, University of

Houston-Central Campus

. Safety Training Achievement, 1995. Fiesta Mart #39, Fiesta Mart Inc.

. Employee Recognition, 2005 and 2006. Envirotest, Ltd

LANGUAGES

. Vietnamese

. English

REFERENCES

References are available upon request

Contact this candidate