Linda H. Boyce, PHR

Yardley, PA

215-***-****

abnbk0@r.postjobfree.com

Human Resources Professional

Accomplished, resourceful, results-oriented Human Resources Manager with 5

years progressive, hands-on HR generalist experience looking for new

challenges and seeking to continue use of professional background in new

and exciting areas. Highly proficient in areas of talent acquisition,

employee relations, performance management, and organizational/change

management.

Core Competencies

Staffing/Recruiting Employee Relations

Performance Management Employment Law

Staff Retention Initiatives Policy & Procedure Development

Leadership Development Succession Planning

Coaching/Mentoring Conflict Resolution

Management Development Change Management

Key Achievements

> Developed and implemented a performance improvement/correction action

process resulting in no post-employment litigation

> Implemented and successfully transitioned from a standard vacation and

sick leave policy to a Paid Time Off program

> Conducted a wage and hour audit to determine and correct any potential

vulnerability and ensure FLSA compliance

> Developed and implemented a customer service training and presented to

all employees

> Designed and implemented various performance recognition programs

> Implemented a behavioral based interviewing process to ensure a safe,

secure, and productive workplace, while expediting selection process

> Revamped performance management process to ensure it is fully aligned

with business strategy

> Managed Reduction in Force (both layoff and severances) to

appropriately right-size the business

> Developed and implemented a training program for newly appointed

managers to ensure corporate culture, ethical and legal policies are

being practiced

Professional experience

United biosource corporation

(January 2003 to present - See below for positions held)

Established global pharmaceutical services organization that combines

scientific knowledge with broad execution expertise across the lifecycle

continuum with up to 1,200 employees in multiple locations worldwide

HR Manager

2008 to present

. Participates in the human capital planning process to develop appropriate

recruitment strategies to meet staffing needs. Utilizes all available

resources, including internet technology, search firms and direct

sourcing to meet staffing requirements within recruitment budget

parameters.

. Provides day to day performance management guidance to line management

(coaching, counseling, career development, disciplinary actions). Advises

management in appropriate resolution of employee relations issues

. Guides managers through any employee discharge or layoff to ensure

legally defensible documentation

. Recommends, and implements personnel policies and procedures and consults

with legal counsel to ensure that policies comply with federal and state

law

. Administers benefits programs such as life, health, and dental insurance,

Paid Time Off, leave of absence, and employee assistance

. Acts as liaison between employee and insurance provider to resolve

benefit related problems and ensure effective utilization of plans and

positive employee relations

. Creates and delivers innovative management training in leadership

development, interviewing, effective communication, hiring, terminations,

performance review, and workplace harassment

. Represents Biotechnology Solutions at personnel-related hearings and

investigations

. Maintains company organization charts, employee directory, HRIS and

compiles reports as appropriate

. Maintains and updates employee handbook

. Conducts exit interviews

. Participates in developing department goals, objectives, and systems

. Manages visa and immigration processing

HR Generalist 2006 to 2008

. Performed various recruitment activities including posting and

maintaining vacancies on job search websites, company website and

internet. Established and maintained contacts with external recruiters

. Scheduled and conducted interviews

. Created offer letters, welcome packets and orientation materials for new

employees and presented benefits overview during new hire orientation

. Maintained entire personnel records system

. Processed insurance and benefits paperwork including enrollments,

changes, terminations, COBRA and unemployment compensation

. Maintained and updated employee information in ABRA (Human Resources

Information System) and generated requested reports

. Acted as liaison between employee and insurance provider to resolve

benefit related problems and ensure effective utilization of plans and

positive employee relations.

. Created company organization charts and job descriptions

. Tracked I-9s and ensure updates

. Maintained employee public files

. Assisted in development and implementation of personnel policies,

maintains and updates employee handbook

. Conducted exit interviews

. Coordinated logistics for annual DIA meeting

HR Administrator 2005 to 2006

. Prepared and processed new hires

. Maintained and updated Human Resource Information System

. Created and maintained personnel files

. Maintained employee public files

. Assisted in preparation of the annual Drug Information Association

meeting

. Provided support and guidance to Office Administrator

. Contract maintenance and tracking

. Provided support to CEO and COO

. Assisted Director of Quality Assurance with audit preparation

Office Manager 2003 to 2005

. Responsible for daily office operations and provide support to CEO,

COO and

VP of Business Development

. Facilities management

. Vendor Management

. Provided support to the company in a variety of capacities including

telephone coverage, copier projects, mail handling, supplies control,

processing of letters/correspondence, events/meeting planning, report

generation, invoice/expense reporting, database management and assisting

with completion of specially assigned projects.

. Management of internal communications

. Travel coordinator for employees and clients

. Coordinator for on site and off site meetings

. Managed inventory of company collateral, business cards, letterhead

and other printed materials

CALIBER ONE MANAGEMENT COMPANY 2002

Excess and surplus lines insurer offering a wide range of Casualty,

Property, Inland Marine, Ocean Marine and e-Commerce products

Assistant to Chief Information Officer, Chief Actuary and Vice President of

Claims and HR

NEW JERSEY NETWORK (NJN Public Broadcasting), Trenton, NJ 2001

State-wide public television and radio network serving the state of New

Jersey

Assistant to CEO

PRINCETON eCOM, Princeton, NJ 1999 - 2001

Leading provider of electronic payment solutions with 300+ employees

Assistant to CEO

Education

Professional of Human Resources (PHR) - Human Resource Certification

Institute

(certified through 2012)

Associates Degree, Science, Massachusetts Bay Community College, Wellesley,

MA

Technical Skills

Microsoft Office (Word, Excel, PowerPoint, Outlook), Visio Professional,

ABRA HRIS

PROFESSIONAL AFFILIATIONS

Society of Human Resource Management

Human Resource Management Association, NJ Chapter (Board Position - VP

Programs)

PROFESSIONAL DEVELOPMENT

SHRM Annual Conference, 2007 and 2008

SHRM Garden State Council Annual Conference, 2007

Fundamentals of Human Resource Management, 2008 (AMA)

Employment Law - Avoiding Legal Pitfalls of EEO, FMLA, and ADA, 2007 (AMA)

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