PHILLIP R. HARRISON

*** ******** ***, *******, ** 24201 423-***-**** abnahf@r.postjobfree.com

RESULTS-DRIVEN PROFESSIONAL with 17+ years progressive responsibility and

leadership experience. Excellent analytical and problem-solving skills.

Able to work under pressure in fast-paced, time-sensitive environments.

Experienced in managing operations to increase productivity, quality, and

efficiency. Proven ability to direct projects from planning through

execution. Experienced in using spreadsheet, database, and word processing

applications. Additional expertise includes: Strategic Planning; Team

Building and Coaching; Human Resource Management

PROFESSIONAL EXPERIENCE

9/2009 to Present

Norton Community Hospital/Mountain States Health Alliance Norton, VA

Director - Environmental Services

Direct and administer all aspects of the Environmental Services program

with oversight and accountability for Norton Community Hospital, Dickenson

Community Hospital, and Wise Physicians Clinic. Responsible for personnel,

equipment and procedures necessary to maintain these facilities in a

sanitary, attractive and orderly condition in the most economical manner

consistent with extremely high standards of accomplishment. Maintain lost

and found records. Enforce department policies and procedures to ensure

quality care for patients, families and staff.

2/2007 to 1/2009

Wellmont Holston Valley Hospital Kingsport, TN

Operations Manager - Supply Chain

Responsible for planning and directing the Materials Management department

activities to include supply distribution, warehousing, mail delivery,

inventory control, equipment cleaning and distribution as well as other

specialized functions as directed by administration. Establish standards

and work procedures, administers budget. Direct three manager reports and

two supervisors in daily operation of supply chain staff and processes.

2/2005 to 2/2007

Wellmont Holston Valley Hospital Kingsport, TN

Operations Manager - Environmental Services

Provide for the safe and clean environment of the hospital campus including

five healthcare facilities. Manage workforce of 106 employees including two

supervisors and eight lead technicians. Work in conjunction with med staff

and nursing to provide total customer care experience for patients and

their families. Staff for optimum productivity and customer service in a

twenty four - seven environment.

9/2004 to 2/2005

Omni Hotel Atlanta, GA 30303

Director of Purchasing

Provide for the acquisition of food, beverage, and general purchases at

maximum economics based on business activity. Act as senior liaison

between individuals in the hotel and supplier representatives in the

procurement of goods and services required to achieve the objectives of

each department. Manage activities of purchasing, receiving, and

distribution staff for optimum productivity and customer service.

2001 to 9/2004

Mountain States Health Alliance Johnson City, TN

Manager - Materials Management

Manage hospital materials staff and department functions at two MSHA

facilities (Sycamore Shoals and Northside Hospitals) including the

purchasing, receipt, control and distribution of supplies and materials.

Plan and anticipate supply requirements. Implement materials management

practices in hospital departments. Manage the maintenance of hospital

inventory. Coordinate periodic inventory counts and examine records to

determine accuracy and adherence to appropriate physical inventory process.

Maintain corporate policy and procedures and internal controls for all

materials functions.

2000

Cimtek Commerce, Inc. Johnson City, TN

Account Manager - Business Development

Developed e-commerce solutions for medical industry trading partners.

Assisted in maintaining web-enabled database. Provided customer service to

healthcare industry customers accessing four company hosted websites.

1997 to 2000

Boise Cascade Office Products Bristol, VA

Customer Service Supervisor

Supervised customer service associates in their activities, production and

quality of service. Interacted with customers to resolve complex problems

and provided more exacting service. Worked with department manager to

assess production and offer performance feedback. Conducted biannual

performance reviews.

1996 to 1999

Belvedere Heights Bed and Breakfast Bristol, TN

Owner/Operator

Marketed property to public and private sectors. Provided accommodations

for guests. Bookkeeping including purchasing, accounts payable, accounts

receivable, and rental property income. Planned, coordinated and hosted

weddings, parties, luncheons, and meetings.

1991 to 1996

Texas Children's Hospital Houston, TX

Sr. Technologist - Inventory Control

Supervised employees responsible for ordering and receiving medications and

supplies for all hospital inventory locations. Negotiated contract pricing

for medications, forms, repairs, and capital equipment. Managed annual

physical inventory process. Tracked vendor performance per contract

agreement terms.

EDUCATION

Bachelor of Business Administration - Magna cum Laude Graduate

American Intercontinental University Atlanta, GA

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