DANIEL A. DICKSON

**** ******* ***** ******, ***** 75034 Email: abn9s9@r.postjobfree.com

562-***-****

SUMMARY Proven leader with twenty plus years of customer service and

management experience in the restaurant industry. Recognized for

exceptional leadership skills with a track record of increasing

sales - profit margins and meeting or exceeding strategic

objectives

COMPETENCIES

. Committed to doing the right thing for stock holders,

employees and most importantly

our customers

. Dedicated manager with strong work ethic and the ability

to form lasting relationships

with clients, colleagues, and vendors.

. Strong drive and success rate with increasing operating

efficiencies and lowering

overhead costs

. Experienced in motivating employees and managers to reach

their full potential in both

performance and budgeting standards

. Proficient in opening restaurants across the United

States, with seamless operations,

timely goals, and high profitability ratings

. Adept at taking on new challenges and new opportunities

EXPERIENCE CHUCK E CHEESE PIZZA CEC ENTERTAINMENT

1988 - 2012

Regional Vice President - Dallas, Texas

2006-2012

. Successfully managed 210 stores in 18 states - Central

Region which consisted of 130

stores in 13 states and the Southwest Region of

80 stores in five states

. Responsible for driving $225 million in annual sales

revenue which constituted 26% of all

sales revenue.

. Directly supervised 16 full time staff members to include:

11 District Managers, a Regional

Recruiter, a Regional Trainer, and two Regional

Technicians

. Lead the company in sales increase and flow through over a

5 year period

. Trained 10 Franchise Managers and 5 Technicians that

conducted business in Sa

Arabia, Chile, and Mexico

Area Director - Los Angeles, California

2001-2006

. Oversaw daily functions, sales quotas, and operational

goals of 15 stores and 900

employee across Central and Southern

California

. Collaborated closely with the Regional Recruiter to

maintain proper staffing levels and

along term succession plan to sustain high

quality standards

. Achieved company-wide records for the lowest turnover

rates year-after-year

. Drove sales up to the highest profit margins in the region

as well as company wide

. Opened six new stores over a five year period

District Manager - Los Angeles, California and Denver,

Colorado 1994-2001

. Supervised up to 13 locations and 520 employees at any

given time

. Hired and trained of General Managers and the management

team at each of stores in

the district

. Consistently reached sales goals and exceeded quota

leading to a higher demand for

restaurants in the Los Angeles area

. Tasked with restoring company standards to the Colorado

stores, leading to increased

sales from $25000 to $28000 a week

. Improved productivity and morale by implementing various

training programs and

through instilling personal accountability

General Manager - Bell, California

1989-1994

. Lead this store to the number one in sales margin for five

years

. Increased sales from $2.2 million to $3.3 million in a

five year period

. Supervised a 750 thousand dollar expansion while

continuing to efficiently run the

restaurant and increase revenue despite the

renovations

. Served as an advocate for my staff resulting in the lowest

turnover rate in the company

BENNIGANS S & A RESTAURANTS

1983 - 1988

General Manager - Overland Park, Kansas and Bedford, Texas

. Successfully managed a neighborhood restaurant through

quality food, exceptional

service, and instilled corporate standards

. Increased sales average from $1.8 to over $2.3 million

annually over a five year period

. Hired, supervised, scheduled, and motivated a staff of up

to 70 employees

. Exceeded sales and profitability standards resulting in

multiple awards from Steak & Ale

Restaurant Corporation

. Opened a Bedford, Texas location, which included

recruiting, training, budgeting and

marketing responsibilities.

LUNT AVENUE MARBLE CLUB WILLY, S BIG 4 RESTAURANTS

1981 - 1983

Tempe, Arizona

. Managed in-house entertainment and restaurant staff

. Oversaw food and beverage inventory and reorders

. Hired and trained bartenders, entertainment, service

staff, and a full kitchen staff

. Served as a liaison between the four restaurants in Tempe

ensuring the company

standards were upheld at each location

. Increased visibility of each restaurant through market

research and local promotional

offerings

GRANADA ROYAL HOTEL - NOW EMBASSY SUITES HILTON

1979 - 1981

Manager - Phoenix, Arizona

. Front Desk Manager: provided excellent guest service as

the hotel's first point of contact

. House Keeping and Maintenance Manager: accountable for the

restoration and upkeep of

the hotel rooms, restaurants, ball rooms, and

other facilities

. Banquet and Sales Manager: oversaw all key functions

including catering, outside

vendors, technical support and staffing for

major corporate and personal events

. Managed three properties in the greater Phoenix area

ensuring each guest was treated

with the same level of respect and service at

each location

. Trained staff to increase guest fulfillment through

friendly attitudes, a can-do mentality,

and a sense of ownership for each guest they

encountered, never moving on until the

customer is completely satisfied

EDUCATION PENN STATE UNIVERSITY STATE COLLEGE, PENNSYLVANIA

Bachelor of Arts, Hotel and Restaurant Management

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