Stacy B. Forest

**** ******** **.

Tampa FL *****

PH: 813-***-****

email: abn8o7@r.postjobfree.com

ADMINISTRATIVE ASSISTANT/CUSTOMER SERVICE PROFESSIONAL

Profile Possess various computer skills using,

Excel, WordPerfect, Powerpoint, Siebel, Mac, Internet, JM&A, Reynolds &

Reynolds.

Employment

Kuhn Honda Volkswagen Tampa, FL

Receptionist/Cashier (3/2011-9/2012)

Responsible for phones, warranty claims, customer service,

nightly deposit closing, accounting reports, filing, sales

follow-up calls for both the New Port Richey and Tampa

locations. Promoted from part-time to full-time shortly after

hiring.

Walt Disney World Travel Company, Tampa, FL

Travel Agent/Reservation Sales Agent (1/1999-12/2010)

Organized travel plans/reservation packages for

guests including resorts, airline, car, theme park tickets, dining and

special events. Cast Development Coordinator and Trainer implementing

guest records base/sales-service and phone system use. Received Top

Performance Award for high sales revenue and quality in fast paced

call center environment.

Nickolodeon Studios, Orlando, FL

Receptionist/Information Security Assistant

Administrative support to Human Resources Dept.

provide telephone coverage for main studio and viewer

services. Responsible for security-gate clearances,

fan mail and set-ups for t.v.

Columbia Homecare Services (formerly Paragon),

Kissimmee, FL

Medical Records Manager

Responsible for medical records for home healthcare

agency office management. Scheduling of nurses and home health aides

for patient visits for two branch offices. Processing medical

transcription including billing, filing, insurance

regulations/verification, physician orders of treatments and payroll.

American Cancer Society, Pompano Beach, FL

Executive Administrative Office Manager

Managed branch office for Executive Director and

Program Director for North Broward County division of the ACS.

Duties included correspondence, accounts receivable, fund

raising events and patient programs for treatment and care.

Homecare Medical Associates, Ft. Lauderdale, FL

Patient Care Coordinator

Developed and marketed an in-home

respiratory medication program for senior citizens with medical

equipment supplier. Maintained patient records, billing, medical

insurance verification and customer/patient service support.

Education: New College of Florida (BA Humanities) 1979

Other: Moffitt Cancer Center Volunteer (Arts In Medicine Program)

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